Andrew Toyota - Service Center

Above and beyond I brought my car in for scheduled service on a Thursday, or at least I thought I had scheduled the service for Thursday. Turns out I had scheduled fo I brought my car in for scheduled service on a Thursday, or at least I thought I had scheduled the service for Thursday. Turns out I had scheduled for Friday instead. Service advisor Lina was very accommodating and agreed to get my vehicle serviced in spite of my confusion over the scheduling day. Way to go, Lina. Appreciate the unflappable attitude and the smile in spite of MY mistake. More

Excellent customer service Great service, on time. The advisor was courteous, professional, and knowledgeable. Nice Job, Andrew Toyota! I would recommend you to my friends and f Great service, on time. The advisor was courteous, professional, and knowledgeable. Nice Job, Andrew Toyota! I would recommend you to my friends and family any time. More

Top Notch Service Lena was very helpful. I had some time constraints and she was sensitive to that. She worked with the service techs to ensure that my vehicle would be Lena was very helpful. I had some time constraints and she was sensitive to that. She worked with the service techs to ensure that my vehicle would be done on time with everything it needed, and it was. Everyone there was courteous and helpful. More

Oil change / tires rotated Quick in and out ,liked how they come and get you in the waiting area , where you can pass the time watching TV or read a magazine. Quick in and out ,liked how they come and get you in the waiting area , where you can pass the time watching TV or read a magazine. More

Extremely courteous and informative Very professional and courteous. All my questions were appropriately answered and the individual handling my service was very helpful. Time of service Very professional and courteous. All my questions were appropriately answered and the individual handling my service was very helpful. Time of service was one hour as stated. Have been a customer for 16 years, that should say it all. More

Great service I was very pleased with service received. My car was finished before estimated time. I waited for the car service to be finished. The waiting area I was very pleased with service received. My car was finished before estimated time. I waited for the car service to be finished. The waiting area is very nice. I will be back for future service. More

Great customer service I expect great service from the Andrew Toyota service department after using them to service multiple cars over more than 10 years. They seldom, if ev I expect great service from the Andrew Toyota service department after using them to service multiple cars over more than 10 years. They seldom, if ever, fall short. Willie is my regular consultant. He is wonderful. . I worked with Steve this time since it was the weekend.and he was helpful and responsive. More

Flat tire The customer service was exceptional, both on the phone and in the service center. The training is evident. This is the best Toyota dealership I’ve ru The customer service was exceptional, both on the phone and in the service center. The training is evident. This is the best Toyota dealership I’ve run into of the last 3 cities I’ve lived in. More

Some question I was there for a tire rotation ( tires bought at Andrew) and I opted for the rest of the 55K service. Cabin and Engine filters were said to be dirt I was there for a tire rotation ( tires bought at Andrew) and I opted for the rest of the 55K service. Cabin and Engine filters were said to be dirty. I bought them there at the Service Dept..and replaced them Thank you. BUT the replacement of hybrid (inverter) and engine coolant was recomended...I did not comply wanting to investigate. The service manual for my 2016 Prius says ( page 51 )that the engine coolant should be replaced at 100K and the inverter colant at 150K. So what's up with that?? This impinges on trust. More

received an oil change Everything was done correctly and timely and in a professional manner. they have very nice snacks. they have a tv and computer in the waiting room, ni Everything was done correctly and timely and in a professional manner. they have very nice snacks. they have a tv and computer in the waiting room, nice lounge More