Andrew Toyota - Service Center

Took too long I was told that my free maintenance check would take less than an hour. At an hour and a half I went to go speak to my service coordinator who was spe I was told that my free maintenance check would take less than an hour. At an hour and a half I went to go speak to my service coordinator who was speaking to another customer which took several minutes. I spoke to another Service coordinator who finally talked to my service coordinator and was then told everything was fine. I wonder how long I was sitting there when my car was already done??? More

Great my service representative went out of his way to argue Toyoata into paying for a 600 repair that was due to a product defect even though I hAd no war my service representative went out of his way to argue Toyoata into paying for a 600 repair that was due to a product defect even though I hAd no warrnty protecion..I am grateful to him and his action re-established my faith in Toyata./ More

Was okay, but incomplete Only request that I had was to check car for interior air noise level which is very high. Possibly due to improper seals of windows and or doors. Was Only request that I had was to check car for interior air noise level which is very high. Possibly due to improper seals of windows and or doors. Was told that this would be looked at. No mention of it in work done. Also annoyed to receive in mail the day after service, the discounted rate for the work that I had just paid for.. Muriel Green More

Great experience even during their construction! Had a scheduled maintenance appointment, showed up on time, wasn't expecting the building to be under renovation. Transaction was timely and smooth. N Had a scheduled maintenance appointment, showed up on time, wasn't expecting the building to be under renovation. Transaction was timely and smooth. No issues and I can't wait to see the renovations. More

Good job Service accomplished what was promised and did it in the time I was told that it would take. Very satisfied. No car wash. What happened? Service accomplished what was promised and did it in the time I was told that it would take. Very satisfied. No car wash. What happened? More

exceptional service Lina SChmoldt provides exceptional service and returns my calls. The men do not. She is always on top of everything and follows through. She is def Lina SChmoldt provides exceptional service and returns my calls. The men do not. She is always on top of everything and follows through. She is definitely an asset! Great customer service above and beyond. More

Excellent support Excellent service consultants, particularly Lina and service quality has been great. The IT system recording multiple names per household could be imp Excellent service consultants, particularly Lina and service quality has been great. The IT system recording multiple names per household could be improved. So far so good. More

Friendly and easy! Zeljko is always so pleasant. Scheduling is easy and the service can be done over my lunch hour while I eat my lunch in the waiting area tables. M Zeljko is always so pleasant. Scheduling is easy and the service can be done over my lunch hour while I eat my lunch in the waiting area tables. Missed having my usual diet coke though, always look forward to that and soda cooler was empty. More

Friendly fast service My experience was great as always. Brought my RAV in for an oil change and tire rotation. Service was completed quickly and with quality. Scheduling w My experience was great as always. Brought my RAV in for an oil change and tire rotation. Service was completed quickly and with quality. Scheduling was easy and worked with my schedule. More

Headlights At stop someone told me my driver headlight was out. I was driving out of town for the Thanksgiving weekend the next day. Dan was able to squeeze me i At stop someone told me my driver headlight was out. I was driving out of town for the Thanksgiving weekend the next day. Dan was able to squeeze me in. I am so thankful! More