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3,809 Reviews of Andrew Toyota - Service Center
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January 28, 2020
Too expensive, wait was very long, light bulb not fixed, I came in thinking I was getting an oil change. The odometer and the sticker on the wind shield said it was time. Mike said it wasn't time, the oil I I came in thinking I was getting an oil change. The odometer and the sticker on the wind shield said it was time. Mike said it wasn't time, the oil I had in there was 10,000 mile oil (then why did the sticker say otherwise?). I find that hard to believe, and I drive a lot, so got the oil changed. But then was pressured to change the other fluids, including transmission and break fluid. The entire cost came to nearly $400. That sounds excessive to me. Also, the wait was nearly 2.5 hours. Seemed endless, and I was waiting with my little daughter. Unbelievable. Then, when I received the car, there was a bulb out in the front (a little one above the headlights), even though they charged me for fixing it. Also, when I got the car back the entire dash was blank--including the speedometer, the odometer, and how much gas was in the car. It had gone dark. I had to do research online to find out how to fix that problem. Not impressed at all by this visit. More
by MATTHEW_KNOESTER
Verified CustomerEmployees Worked With
January 28, 2020
Great Service, during stressful times I love the honesty and explanations of what going on with my car! I purchased my car at Andrew and they service my car. I always go to John Endisch, I love the honesty and explanations of what going on with my car! I purchased my car at Andrew and they service my car. I always go to John Endisch, that's my guy!!! Danna Rhinehart More
by DANNA7954
Employees Worked With
Other Employees :
Dan Rogers
January 23, 2020
First rate in every way. I always feel Allen Good, service manager, is looking out for me and gives me good advice. Service is thorough and guick. service manager, is looking out for me and gives me good advice. Service is thorough and guick. More
by dasnell3
Employees Worked With
Shane
January 23, 2020
Wonderful service Everyone is polite and friendly. You can use their courtesy van or enjoy their lounge with free WiFi, snack, soda, water, coffee or tea. I always look Everyone is polite and friendly. You can use their courtesy van or enjoy their lounge with free WiFi, snack, soda, water, coffee or tea. I always look forward to going here. Zee is the best! More
by jaimemayo
Employees Worked With
January 22, 2020
Andrew Toyota service was efficient, accommodating and fair. I have not felt pressured to do procedures or repairs, but appreciate being advised of future service needs fair. I have not felt pressured to do procedures or repairs, but appreciate being advised of future service needs More
by TABENSON
Employees Worked With
January 20, 2020
Very polite people, work done on a timely basis, We have purchased and leased several vehicles from Andrew Toyota. They have always been a pleasure to work with, no high pressure, very cooperative. We have purchased and leased several vehicles from Andrew Toyota. They have always been a pleasure to work with, no high pressure, very cooperative. All the employees from sales to financing to service are all very polite, professional and knowledgeable. I would highly recommend them to anyone. We live on the complete opposite side of town but gladly make the longer drive there. More
by joek
January 18, 2020
I took my card Andrew Toyota and once again John Ferrigno was fantastic! Excellent service from the time that I called, to the time I arrived, to the time I drove out the door. In addition, he kept me highly was fantastic! Excellent service from the time that I called, to the time I arrived, to the time I drove out the door. In addition, he kept me highly informed throughout the entire process. I'm always extremely thankful to see a friendly face and exceptionally knowledgeable person to work with! Thank you! More
by GGGLOOP
Employees Worked With
January 14, 2020
I had an amazing experience buying my car and my first service appt was fantastic. Everything went smoothly. While I was waiting all the employees made sure I was comfortable. service appt was fantastic. Everything went smoothly. While I was waiting all the employees made sure I was comfortable. More
by sstockbhappy
Employees Worked With
January 14, 2020
The service department is the best / have taken my 2012 Highlander there for years and always had a great experience! Would highly recommend- Willie is my fav but all the guys are great!!! Highlander there for years and always had a great experience! Would highly recommend- Willie is my fav but all the guys are great!!! More
by CMCBRIDE26
Employees Worked With
Other Employees :
Jared Johnson, Dan Rogers
January 13, 2020
A very good dealership and service is outstanding and Willie Willett my technician and is always excellent. My fourth vehicle I have purchased from Andrew Willie Willett my technician and is always excellent. My fourth vehicle I have purchased from Andrew More
by JJ7111
Employees Worked With
Other Employees :
Willie Willett , Jared Johnson, Shalonda McCrory
