Andrew Toyota - Service Center

I usually have an exceptional experience with Andrew Toyota when using this facility for auto service. Receiving service in a timely manner and the use of coupons are also excellent! Thanks Toyota when using this facility for auto service. Receiving service in a timely manner and the use of coupons are also excellent! Thanks More

High labor rates Was informed there's an oil leak from my timing chain cover. At 75000 miles on the vehicle this type of issue shouldn't happen. Quote to fix was $4200 Was informed there's an oil leak from my timing chain cover. At 75000 miles on the vehicle this type of issue shouldn't happen. Quote to fix was $4200. I stated that that's ridiculous and the SA agreed, gave me a number for Toyota Customer Service, but said there's "nothing else they can do." Sure there is. Get the manager and work with the customer to show that you stand behind the product you sell and service. Took it to another dealer and was quoted $1000 less for same repair. The test that was done, putting dye in the oil to trace the leak cost $89. Other dealer stated that's a lot more than they charge. I have no beef with the courtesy of the staff and the promptness of repairs, but the cost of having them work on things is higher than others in the area. More

wonderful I've done this many times these last couple of months--pls I've done enough.Willie is one of the best!!!! Honest,funny and trueful!!!! I've done this many times these last couple of months--pls I've done enough.Willie is one of the best!!!! Honest,funny and trueful!!!! More

Zeljko was helpful every time I called, emailed, texted and stopped in for regular service and/or maintenance. Each time Zeljko made me feel like at home. Services quality was at the top and price better t and stopped in for regular service and/or maintenance. Each time Zeljko made me feel like at home. Services quality was at the top and price better than offered by other Toyota dealerships. More

excellent best service center I have used. Zeljko is an outstanding service manager. I would highly recommend Andrew Toyota and Zeljko Blagic to friends neede best service center I have used. Zeljko is an outstanding service manager. I would highly recommend Andrew Toyota and Zeljko Blagic to friends needed vehicle service. More

Always Top Notch There's no other service center that I have ever used or will use. I'm on my third vehicle from Andrew (one Chevrolet and two Toyotas). All of the ad There's no other service center that I have ever used or will use. I'm on my third vehicle from Andrew (one Chevrolet and two Toyotas). All of the advisors in the service center are fantastic, but I truly trust the Andrew Toyota Service Center mainly because of Duane D. HE'S SIMPLY THE BEST! More

Work was done within the time frame that was noted. The dealership reviewed a checklist of prior automotive services that was informative. This information was educational as it was a guideline for p The dealership reviewed a checklist of prior automotive services that was informative. This information was educational as it was a guideline for potential problems that might surface given the age of the automobile. Overall. I was pleased with the services. More

Willie Willets takes very good care of me. I am always well treated by and appreciate the work of Willie Willets. I feel I am treated honestly. I have confidence in what he tells me my car ne I am always well treated by and appreciate the work of Willie Willets. I feel I am treated honestly. I have confidence in what he tells me my car needs. Suggestions for improvement: 1. The waiting area can be very noisy. The music is louder than necessary and doesn't match my taste at all. 2. There is no place to go that doesn't have the TV blaring or tasteless music. The small work space in the waiting area still is not very quiet. 3. I do not like followup telephone calls about my service or trying to sell me more service. More