3,809 Reviews of Andrew Toyota - Service Center
The service at Andrew Toyota on Silver spring is absolutely amazing. Ask for John Ferigno, his customer service was the best. I am a customer for a long time. absolutely amazing. Ask for John Ferigno, his customer service was the best. I am a customer for a long time. More
I have been coming here for service for over 15 years. It is easy to schedule appointments and the drop off/pickup is extremely efficient. Updates about your car are regular and timely. On this particular vi is easy to schedule appointments and the drop off/pickup is extremely efficient. Updates about your car are regular and timely. On this particular visit I needed a bunch of things done so they had to keep my vehicle overnight. My only problem was at pickup when the cashier told me my vehicle was outside with the keys in it. ( Which it wasn’t) Seemed a little confusing. But that could be service in the time of COVID. More
Right before I was to bring my car in for the oil change, my battery died. I was able to contact someone at Andrew even before they opened. I was extremely please with how they were able to help me out on su my battery died. I was able to contact someone at Andrew even before they opened. I was extremely please with how they were able to help me out on such short notice. I was a bit disappointed since I bought the car 9 months ago from Andrew and the battery died already, but I was still happy with the service. However, I really do wish they had been able to help find a battery that has a longer warranty than one year. In the past, I have never had a battery with a warranty less than 3 years, most of them were five years. So I am a little concerned about the quality of the batter since it is not backed up by a great warranty, but only time will tell. More
Great service! All questions were answered and advisor was friendly and knowledgeable. Would definitely get my car serviced h again. Thanks for your professionalism. Larry was friendly and knowledgeable. Would definitely get my car serviced h again. Thanks for your professionalism. Larry More
I was in and out and able to go to work on time. They called me to let me know I needed to be serviced. called me to let me know I needed to be serviced. More
I take my 3 cars to this location. I am always treated very nice. I am also very pleased with the shuttle service as well very nice. I am also very pleased with the shuttle service as well More
Great service. Quick, efficient and friendly. This is the second time I have brought in my Tacoma for routine maintenance and I will return again. Thanks for the cookies as well! second time I have brought in my Tacoma for routine maintenance and I will return again. Thanks for the cookies as well! More
Did a great job and great service. I was given a ride home and picked up promptly. I was given a reasonable price. I am please with how my car drives now home and picked up promptly. I was given a reasonable price. I am please with how my car drives now More
I always enjoy going to Andrew Toyota. The people who work there know the meaning of excellent customer service. They are always polite and very honest about repair and service needs and costs. work there know the meaning of excellent customer service. They are always polite and very honest about repair and service needs and costs. More
My car check up was completed in a timely manner, staff were polite and they followed cdc guidelines for the virus. I was in and out very quickly . were polite and they followed cdc guidelines for the virus. I was in and out very quickly . More