Andrew Toyota - Service Center

I worked with Willie and he did a wonderful job helping me- discussing and prioritizing the repairs. I hope to work with him again in the future. me- discussing and prioritizing the repairs. I hope to work with him again in the future. More

As always Allen Good, the service manager, made sure everything was perfect and the guys were awesome. Special kudos to John, Willie, and Dan for explaining everything. everything was perfect and the guys were awesome. Special kudos to John, Willie, and Dan for explaining everything. More

Partially Satisfied Customer Service is great, they do quality work. But the labor cost is outrageous. The part could be less than $30 dollars but the labor is over $100..I know Service is great, they do quality work. But the labor cost is outrageous. The part could be less than $30 dollars but the labor is over $100..I know some places on a car is harder to get to. than others, but the labor does not seem to be adjusted accordingly. More

Love Andrew Toyota my service tech Oliver and writer "T" were great, got me taken care of and on my way. Nice dealership with nice people. were great, got me taken care of and on my way. Nice dealership with nice people. More

On time and reasonably priced. Vey happy with service center. My last visit was completed on time and reasonably priced. Labor charges are on the high end could be a little more com Vey happy with service center. My last visit was completed on time and reasonably priced. Labor charges are on the high end could be a little more competitive. More

Excellent; professional, pleasant.Am especially pleased Excellent; professional, pleasant. Am especially pleased with Covid precautions, particularly use of masks; was disappointed person who drove car t Excellent; professional, pleasant. Am especially pleased with Covid precautions, particularly use of masks; was disappointed person who drove car to me and end of service wasn’t wearing a mask as promised. More

Wonderful service nice workers did a great job I was satisfied I would refer family my car was taken care of well I was happy satisfied I would refer family my car was taken care of well I was happy More

All the bases were covered. I have 2005 Highlander that we purchased at Andrew with Steve Butcher in 2005 and I have always had it serviced at Andrew since. Initially I worked w I have 2005 Highlander that we purchased at Andrew with Steve Butcher in 2005 and I have always had it serviced at Andrew since. Initially I worked with Mike Cooper, but the last several years it has been Dan Rogers. The most recent service was routine maintenance, lube/oil and tire rotation. But the Service Department always runs through a checklist of potential problems to be sure there are no hidden issues and I believe that is an excellent policy. Dan had been keeping an eye on our brakes for over a year and this time it was clear that work needed to be done which I immediately authorized. Unfortunately, some parts had to be ordered so the car had to be kept overnight. This is not ideal for us because we only have one car. Still we went ahead and he got the work done timely and Dan even found a 15% off coupon to soften the $1000+ expense. Luckily for us, because. of the coronavirus, Service was offering to pick up and return the car which I gladly took advantage of; it did take a little longer for us to get our car back, but we were grateful to be able to take advantage of the option. More

John was great. He was friendly and efficient and got my truck done quickly. Very happy. The cost to fix the truck was also very reasonable truck done quickly. Very happy. The cost to fix the truck was also very reasonable More

Willie is great. I will keep a Toyota because of him!! He always follow thru and takes care of my auto needs - he’s the best!! Great service He always follow thru and takes care of my auto needs - he’s the best!! Great service More