Andrew Toyota - Service Center

That’s why we didn’t have the work done. Ridiculous. The suggestions and cost of the repairs were extremely high and very unnecessary and exorbitant ! suggestions and cost of the repairs were extremely high and very unnecessary and exorbitant ! More

Willie always provides exceptional service! I’ve been taking all of our cars to Willie in the service area for 20+ years and have never been disappointed with the level of service he has provided. taking all of our cars to Willie in the service area for 20+ years and have never been disappointed with the level of service he has provided. More

My visit was for a recall. I was disappointed it took so long for Toyota (not the dealership) to make the fix available. No apology was given by Toyota. Andrew Toyota staff was helpful, courteous and kept long for Toyota (not the dealership) to make the fix available. No apology was given by Toyota. Andrew Toyota staff was helpful, courteous and kept me informed. But a required visit because of a manufacturing problem during the corona virus pandemic wasn’t appreciated. More

I was unhappy with the communication from Andrew. We got a call regarding additional service items, but we got no notification when the car was ready. When we called to check we were told it had been done f a call regarding additional service items, but we got no notification when the car was ready. When we called to check we were told it had been done for some time, but by then it was too late to get there before closing. More

Too expensive, work is just okay. The only reason I came was because my car had a recall and I had a coupon for an oil change. The cost for a new headlight proved to me that I won’t come back. A headlight b was because my car had a recall and I had a coupon for an oil change. The cost for a new headlight proved to me that I won’t come back. A headlight bulb cost $15 ay market price and you charge $75 to change it. That’s $69 for the change and that’s an obscene amount. More

Recently purchased a 2020 4 Runner and worked with Allen Good to add Running Boards & Bug Shield. The Service was fabulous. Allen met me and we discussed the work to be done and provided me with a car to us Good to add Running Boards & Bug Shield. The Service was fabulous. Allen met me and we discussed the work to be done and provided me with a car to use until my work was done. Allen was able to get my truck done in a very timely basis. He met me upon my return to pick up the vehicle & answered my questions. I would rate my experience a 10 out of 10. Thank you Allen! More

I always have good service, but it shouldn't take over an hour to have an oil change. I made sure that I had an early appointment so I didn't have to wait. It took over an hour. hour to have an oil change. I made sure that I had an early appointment so I didn't have to wait. It took over an hour. More

I HAVE BEEN A PART OF THE ANDREW FAMILY FOR OVER 10 YEARS. YOU ALL BELIEVE IN TAKING CARE OF YOUR CUSTOMERS!!!! CODY DID AN EXCELLENT JOB ACCOMODATING ME!!! YEARS. YOU ALL BELIEVE IN TAKING CARE OF YOUR CUSTOMERS!!!! CODY DID AN EXCELLENT JOB ACCOMODATING ME!!! More

I have been a happy customer of Andrew Toyota for 20 years. In that time I have leased and/or purchased three SUVs and had all service performed at Andrew. Over the years I have come to know Service Man years. In that time I have leased and/or purchased three SUVs and had all service performed at Andrew. Over the years I have come to know Service Manager Allen Good and trust him completely for advice on my autos. Whenever I have questions or a worry, I go to Allen and he never lets me down. Andrew service techs never perform work that isn't needed. When they find something unexpected even if it is small and not expensive, they find me and explain things and ask if they should correct that. If it can be put off til next visit, they tell me that too.. If they say the auto will be ready in and hour to an hour and half, it is. If the wait is longer, I get a ride with their drivers. I've met two and they are nice guys and professional drivers. Service Department staff promptly meet me by my truck. They look up my service history and tell me what they need to do today. They are all courteous. prompt and professional. More

Excellent service. There was some initial confusion on who was to be billed since the vehicle is company owned but it was solved adequately with some enlightenment who was to be billed since the vehicle is company owned but it was solved adequately with some enlightenment More