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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,809 Reviews

3,809 Reviews of Andrew Toyota - Service Center

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October 19, 2020

Horrible service with missing screws and loose parts. I will not return to this dealer. Advisor is not even on this list. Service is bad More

by SYANG925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Andrew Toyota responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Allen Good Service Manager

October 19, 2020

In and out with no appointment that day. I was able to swing in and get oil changed and tires rotated with no issues. Used the shuttle service to get to work and left the car. Always timely and friendly!! More

by TEAMNOLL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers
October 19, 2020

Always cooperative and accessible. Service mgfs like Dan and Will are professional. Special mention for Jason Foti...the best! He gives us special attention and his work is excellent. More

by azla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Foti, Dan Rogers
October 19, 2020

I have been dealing with Andrew for many years. They are the same. They care about about the people they serve. They treat me as if I am a part of the family. I wouldn,t think of going anywhere else. More

by Bernice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Domagalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

It was time for the first 5000 mile check. Willie promptly greeted me. Service was completed in about an hour. Now it is time for a road trip! More

by Mafarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

Service Dept very friendly, but it is very inconvenient to have to leave your car and pick up when doing a simple oil change. They need to get better at narrowing down wait times. More

by pbarbola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

The staff were very cordial and reassuring. My car is running well and I feel safer driving it. the wait time was acceptable and the complimentary ride to and from was enjoyable as the driver was a conv More

by nelson7719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

Took way too long to change oil...2+ hours. Apparently, mechanic installed wrong oil filter and needed filter was not in stock...had to retrieve from different location. No one came to inform me, I had to More

by Co Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Andrew Toyota responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Allen Good Service Manager

October 15, 2020

Not very happy with my most recent service at this location. I took my vehicle in for a regular oil change. They told me the oil was leaking and charged me $90 for a dye and degrease just to tell me i More

by akhat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Andrew Toyota responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Allen Good Service Manager

October 15, 2020

I had an appointment fir an oil change and Andrew Toyota knocked it out of the park. Service was quick and would come back again. More

by Damian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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