Andrew Toyota - Service Center

Great customer service. Great communication ensuring I knew what was going on with the service being performed. Safe and clean environment while in the facility. knew what was going on with the service being performed. Safe and clean environment while in the facility. More

I brought my car in for routine maintenance (oil change, tire rotation, alignment). I was overall pleased with the service but was very uncomfortable inside the dealership itself. With rising cases, I was s tire rotation, alignment). I was overall pleased with the service but was very uncomfortable inside the dealership itself. With rising cases, I was surprised to see employees walking around without masks, including to speak to other employees. I had to pay for my service where one employee had been standing on the customer side of the divider speaking to the cashier without a mask and leaving without sanitizing. I would be uncomfortable returning during the pandemic. How could I possibly know if employees working on my car were wearing masks while inside my vehicle? Based on how employees inside the dealership were acting, I wouldn't want to bet that everyone in service was being responsible. More

Great customer service and shuttle a nice touch, courteous drivers. I have been coming here for service for four years and will continue to do so. courteous drivers. I have been coming here for service for four years and will continue to do so. More

Always a pleasure with all the bases covered! I appreciate the wonderful customer service, attention to detail, and being informed and educated as a customer! appreciate the wonderful customer service, attention to detail, and being informed and educated as a customer! More

Really appreciate the great service. Willie is always personable and makes me feel welcome. Also was very impressed with the courtesy shuttle driver. Highly recommend. personable and makes me feel welcome. Also was very impressed with the courtesy shuttle driver. Highly recommend. More

Was glad to learn that the airbag light that was on in my vehicle was likely the cause of some preventable interference going on with some of the wiring under my front passenger seat. A less honest dealer co vehicle was likely the cause of some preventable interference going on with some of the wiring under my front passenger seat. A less honest dealer could have taken advantage and proactively replaced an expensive component that wasn’t needed. Thank you, Andrew Toyota. More

Always appreciate the service at Andrew. (Special shout out to Allen & Willie!) Andrew Toyota has an excellent service team. I really miss the auto wash after service. I know COVID has hurt things signific out to Allen & Willie!) Andrew Toyota has an excellent service team. I really miss the auto wash after service. I know COVID has hurt things significantly but the service department is maintaining it's high standards. Keep up the good work & thanks for all you are doing. More

Sales man was alright, sale manager helped out a little bit. Have to ask them about a lot of missing stuff from car. Would probably go to a different dealership. bit. Have to ask them about a lot of missing stuff from car. Would probably go to a different dealership. More