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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,809 Reviews

3,809 Reviews of Andrew Toyota - Service Center

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October 29, 2020

Nice experience because everything went on smoothly with a good price. I will keep bringing my car to this dealership. I was with this place for 6 years now. More

by kayode.originalsirkaybreakthrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Andrew Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Service Manager Allen Good

October 28, 2020

I love Andrew Toyota. Why? Because I bought my car there? No Because It is convenient? No Because of the nice showroom? No. I love Andrew Toyota because of Willie Willet Assistant Service Manager and my More

by KARENHUFFORD
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Andrew Toyota responded

Thank you, Karen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Service Manager Allen Good

October 27, 2020

The service was excellent and quick. This was my first experience with Andrew Service and they exceeded expectation. I will continue to work with them on all of my future vehicles. More

by mfidd11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Andrew Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Service Manager Allen Good

October 27, 2020

I want to thank the service department and the exceptional service of John Ferrigno. It took quite awhile for the mechanics to figure out how to repair the damage that the mice did. But most impor More

by B_BOELTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Andrew Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Service Manager Allen Good

October 27, 2020

No offer of dealer coupons, would be a nice customer interest to offer car washing, no warning of needing breaks, should’ve been still covered More

by eloiselang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers
Oct 27, 2020 -

Andrew Toyota responded

Hello Eloise, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Allen Good Service Manager 414-509-1450

Oct 27, 2020 -

eloiselang responded

The number listed is not correct, it’s for an entirely different vendor. Please update your information. Thank you

October 27, 2020

Can always count on great service and friendly people. I appreciate that there is an explanation provided after the initial check including the reasoning for any suggestions. More

by snycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers
Oct 27, 2020 -

Andrew Toyota responded

Hello, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Service Manager Allen Good

October 26, 2020

Always get efficient and personal service.Love my Camry. Always get efficient and personal service. Love my Camry. Love Andrew Toyota John Endisch went above and beyond the call of duty to double check my More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Andrew Toyota responded

Mike, It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Service Manager Allen Good

October 25, 2020

No alignment issues before service. After $850 of preventative maintenance including an alignment it pulls to the left. Why do you keep emailing/texting if you don’t really care? Why do you not kno More

by MMCGANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Graf
Nov 11, 2020 -

Andrew Toyota responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Service Manager Allen Good 414-228-1450

October 25, 2020

October 21, 2020 contacted Andrew Toyota management about my concern with an unauthorized service being performed. October 22, 2020 Andrew Toyota management acknowledged their mistake and implemented an app More

by MPSGRAD
Recommend Dealer
Yes
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Andrew Toyota responded

Thank you for your business and for this review. We're happy to hear Mike, Allen, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Service Manager Allen Good

October 25, 2020

Very friendly service dept. have been going to Andrew Toyota for many years All service people very helpful and professional. Have leased 3 x from Andrew. Waiting for this lease to expire as I have More

by JOANBB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Andrew Toyota responded

Joan, We appreciate your business and our team looks forward to serving you again soon! Customer Service is Our Passion Service Manager Allen Good

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