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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,809 Reviews

3,809 Reviews of Andrew Toyota - Service Center

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November 02, 2020

Andrew Toyota has consistently provided high quality service. The staff are friendly and attentive and wanted to make sure I was I satisfied with the work done on my car. Our family has purchased 4 new More

by Brooke Billick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Andrew Toyota responded

Brooke, Thank you for taking the time to share your thoughts on working with Zeljko, Cody, and our team. We're glad to hear we delivered such a great experience! We truly appreciate you being a loyal Andrew Toyota customer! Customer Service is Our Passion Service Manager Allen Good

November 01, 2020

The service was fine as expected, but the error in billing will be compensated in future service dollars. This was corrected when brought to the Rep's attention. More

by Marros
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Andrew Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Customer Service is Our Passion Service Manager Allen Good

November 01, 2020

I came in to purchase a tire for my vehicle and at first they were unable to find it in their inventory, but parts and services communicated with each other to come up with the one I needed. Thanks and I w More

by Iceman95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Najwa Muna
Nov 02, 2020 -

Andrew Toyota responded

It's great to hear that we were able to help your tires. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Service Manager Allen Good

November 01, 2020

Awesome service and great staffAlways able to schedule Awesome service and great staff Always able to schedule service or call to set up a drop off. Often times within the same day. Great Car Experience More

by SCOTTKING.WISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Andrew Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again. Customer Service is Our Passion Service Manager Allen Good

October 31, 2020

Great service, easy scheduling, prompt completion and good communication. Always a satisfying experience having our two cars serviced here over the last 14 years. Never a complaint or problem. More

by J Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Andrew Toyota responded

Thank you for choosing Andrew Toyota,. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Customer Service is Our Passion Service Manager Allen Good

October 31, 2020

Great service. I live fairly far from the dealership but don’t mind traveling to Andrew Toyota because of how great the service always is. More

by CORDELIAAELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2020 -

Andrew Toyota responded

Thank you for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Service Manager Allen Good

October 30, 2020

Great service and they care about the customer. Service Adviser John Endisch was outstanding. I would recommend this service department to anyone with a Toyota. More

by sphillipslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Andrew Toyota responded

Thank you for your business and this review. We're happy to hear John was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Service Manager Allen Good

October 30, 2020

Though Andrew Toyota is farther from where I live, the nearest Toyota dealer’s had NO clue how to fix my car pro lol, Andrew Toyoodid. I trust Andrew Toyota did. More

by Vabraun43 @gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Nov 02, 2020 -

Andrew Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Service Manager Allen Good

October 30, 2020

Great people to work with! I’ll keep coming back until that changes! Let’s hope that does not happen in the near future! Bye More

by WOLFIES
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T J- body shop, Dan Rogers
Oct 30, 2020 -

Andrew Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Service Manager Allen Good

October 29, 2020

I was charged $98 to plug a tire and to seal my rim. I know very well that was too much but I paid it. I could have went to good year for $30-50. Please don’t take advantage people because you think they More

by ECARTERWILLIAMS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Andrew Toyota responded

Hello, We are very sorry to hear that your visit did not meet your expectations. If you wouldn’t mind reaching out to me directly, I would like to learn more and see if there is anything we can do to turn this around for you. Allen Good Service Manager

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