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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,809 Reviews

3,809 Reviews of Andrew Toyota - Service Center

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November 20, 2020

Excellent service. Thanks . My questions were answered and the service was performed on time and while I waited. Everyone wore masks. I do miss the car washes , though. More

by JANE.AVNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Andrew Toyota responded

Thank you, Jane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

Willie once again advised me very well when, while having new tires mounted, that some of the tires Michelin had sent were over 5 years old. This will compromise the usable life of these premium tires. I am More

by sohonew2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Andrew Toyota responded

Thank you so much for your excellent review! We are so glad that Willie had the opportunity to serve you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

After failing to identify and fix the leak from the roof rack to the driver well, water was left in the driver but well. Despite our best attempts and putting a hairdryer on it, the foot well is mildewed an More

by PC.APPRAISER.KURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Andrew Toyota responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. Allen Good, Service Manager

November 20, 2020

Happy with everything Al Good takes Good care of the customer would and have recommended your services. Thank you for caring on how I feel More

by mkapczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Windom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Good , Moriah Brown
Nov 20, 2020 -

Andrew Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

Mike was very kind and helpful, the process was quick and easy and I felt that the dealership did a good job making me feel safe by wearing masks and sanitizing my vehicle! More

by Sophiascaffidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Andrew Toyota responded

Thank you for your business and this review, Sophia! We're happy to hear that Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

Very friendly, great service. Good advice and a job well done. Distance and COVID precautions were followed. I will take my Toyota again for the next service. More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Andrew Toyota responded

Thank you, Francisco, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

November 19, 2020

I have been coming to this dealership for almost 20 years. Everyone on staff is always very attentive and helpful. The whole service group (Duane, Allen, Willie, John F. and others) make me feel comfor More

by LYGERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Domagalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Andrew Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

November 19, 2020

Great job my vehicle runs very smooth. I will return for any future service needs. Oil change and balance and tire rotation. Good job all around. More

by Sabreema13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Andrew Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

November 18, 2020

Thank you for your service. Its quality thorough consistant curtious work always with a positive attitude! Definitely recommend friend's and family when needed for service. More

by brick0672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Andrew Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business! Customer Service is Our Passion Allen Good, Service Manager

November 18, 2020

My initial visit was frustrating... went for oil change and tire repair, service took almost 5 hours and the tire wasn’t fixed... luckily a supervisor stepped in and made things right! More

by KYEANDKAM0
Recommend Dealer
No
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Andrew Toyota responded

Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Allen Good, Service Manager

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