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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,812 Reviews

3,812 Reviews of Andrew Toyota - Service Center

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December 02, 2020

The level of service and professionalism were OUTSTANDING! The option to have my car picked up from my house and returned was very convenient. Communication from the service department occurred t More

by SWDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Dec 02, 2020 -

Andrew Toyota responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

December 02, 2020

Pretty good place when no one knows what's wrong have always got to the bottom of it and now it's fixed thank you More

by BENTHEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Andrew Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 02, 2020

I have been pleased with my 2 year maintenance appointments (2019 & 2020). This is my first time leasing a car and a foreign car at that. I find that everyone is friendly & professional. The envir More

by Candiace63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Andrew Toyota responded

Thank you for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

Good service dept. Never in a rush, friendly and informative. Dealership is always clean. When looking for a 4 Runner back in Feb of 2016 was difficult to get someone in sales to actually help me o More

by jhirtj62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Andrew Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

I was able to make an appointment sooner than expected. Car was dropped off for service & tire repair, was able to pick up same-day. More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Andrew Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

The staff is very friendly. I really appreciate the way they communicate (in terms of customer service), especially regarding issues with my vehicle. I love how they explain automobile issues that I may no More

by DESMONDCOTTON78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Andrew Toyota responded

Thank you, Desmond, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a factual and peaceful experience! Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

I like the servise when i go to get my car servised the ones that i have delt with were very nice to me making sure i was alright while i was waiting More

by TAMMI3LOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Andrew Toyota responded

Thank you, Tammi, so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

No one likes paying for car repairs, but if you must, Andrew makes it a more pleasant experience. Their waiting area is spacious and customer friendly, their service staff is always friendly., and the m More

by Lortiz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Dec 01, 2020 -

Andrew Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

It was a quick and easy experience. My car was still also under warranty, so everything was free, so that was also a big plus! 🙂 More

by CMVANG88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Brown
Dec 01, 2020 -

Andrew Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

Disappointed and will look for somewhere else for service. First you eliminated the cookies now the car wash. No reason to pay for the high service prices. Customer service has gradually declined in More

by CINDYJREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Andrew Toyota responded

Hello Cindy, Providing a positive experience is our top priority, so we're disappointed to hear that your recent visits didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Allen Good, Service Manager 414-228-1450

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