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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,812 Reviews

3,813 Reviews of Andrew Toyota - Service Center

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December 09, 2020

Terrible they let the brake fluid out my car and charged me for it and tried to charged me 2200.00 l had to drive my truck home with no brake fluid. Almos had an accident two times. I getting Triple A, BBB, More

by WHIC411364
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Willett
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Andrew Toyota responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. Allen Good, Service Manager

December 09, 2020

Nothing could have been done better. Zee Blagic explained everything to us very well. I trust him with our vehicles. I feel like he looks out for me, and that is the definition of excellent care and service More

by livebjz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Andrew Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

December 08, 2020

Good visit very professional good servicing great conversation I would be telling others about Toyota so they can see the great service as well in good communication More

by CHIQUITAGEE12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Andrew Toyota responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

December 08, 2020

Very helpful service manager. He kept me informed of the progress. I was in and out of service in a timely manner which I appreciate. More

by ANDAGAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Andrew Toyota responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

December 07, 2020

Well done and in a timely manner. I use andrew toyota for all my service needs. Would recommend to others. No gimmicks or up sales More

by Sean123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Andrew Toyota responded

Thanks, Sean, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

December 07, 2020

Spent 36,000 paid in full. Auto start did not work. Fixed myself. Still waiting on my fob. No reply . Terrible customer service. Stay away. More

by Jeep
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Andrew Akhahon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Andrew Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Allen Good, Service Manager

December 07, 2020

All work was done to my complete satisfaction. A thorough inspection did not find any additional services needed at this time. Job was finished ahead of promised time. More

by r_monahan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Andrew Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

December 06, 2020

I love the fact that Andrew Toyota gives you a free thorough car service in your first year. How convenient! My car felt brand new afterwards. :) More

by EricaTaylor1793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Andrew Toyota responded

Thank you so much for your excellent review, Erica! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

December 05, 2020

Great job. Very informative. Kept me informed of progress on work being done. They offered suggestions on future work. Very friendly. Very polite. Excellent dealership. More

by SHARON.BENNINGHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Andrew Toyota responded

Sharon, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

December 05, 2020

I was impressed with the service - it was organized, quick and well informed, and as well the cost. Professional. I would come back again. Thank you! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee
Dec 07, 2020 -

Andrew Toyota responded

Mike, thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

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