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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,813 Reviews

3,813 Reviews of Andrew Toyota - Service Center

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January 07, 2021

Always do a great job and in a quick and timely fashion. Staff is really great in ensuring you have a great experience every time you come in. More

by pdknaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Andrew Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

January 07, 2021

Dan Rogers is a pleasure to work with and delivers exceptional customer service upon each of my visits. Communicates a detailed service plan and executes timely updates. More

by CHRISTIANJHANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Jan 08, 2021 -

Andrew Toyota responded

Thank you, Christian, for the kind words for our service department! We look forward to sharing your compliments with Dan and the rest of our team and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

January 07, 2021

They were very helpful and honest with assisting me with my recall repair and my used vehicle inspection. All the employees were very friendly, especially the shuttle driver. More

by Che
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Jan 08, 2021 -

Andrew Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

January 06, 2021

Andrew Toyota is great. I would rename it Willie Toyota. Willie is the best service representative around. He’s like family. I buy Toyota cars just because I know he will be giving me fair and honest servic More

by MPHILLIPSREEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Andrew Toyota responded

Thank you for your feedback and kind words for Willie and the team! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

January 06, 2021

I have used the Andrew Toyota Service dept. for many years for my Lexus 450h car. I can say unequivocally they have used great care and knowledge for repairs and servicing. Allen Goode my service techn More

by skobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
4.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Goode
Jan 06, 2021 -

Andrew Toyota responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

January 06, 2021

I Thank you for the work you done on my Breaks you do good work I believe in fairness Never want anything for free. I think the costs was just to much. More

by Emmaleflore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

These guys do it right. Customer service is spectacular and they are honest. I never leave reviews but this place deserves 5 stars and 2 minutes of my time for sure. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Andrew Toyota responded

Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

January 05, 2021

I've been a customer for well over 10 yrs. and have found your quality of workmanship satisfactory. However, your prices for parts and labor are cost prohibitive in your device department as well your parts More

by Yakini1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Willett
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Andrew Toyota responded

Yakini, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Allen Good, Service Manager

January 05, 2021

I know it was a busy day and they let me know that the wait time was an hour. The waiting area was clean and spaced out for safety which was appreciated. I don't remember the last name of the John in the More

by ROMOE76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Andrew Toyota responded

Romoe, Thanks for sharing your thoughts about your experience with Andrew Toyota. We have worked hard to ensure our customer's safety when visiting our dealership. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

January 05, 2021

The a appointment took longer than promised. The shuttle driver who took me home was not wearing a mask inside the service center. He did not put one on until he started the engine in the van. I don’t appre More

by DIANE_HORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
4.0
This rating includes all reviews, with more weight given to recent reviews.
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