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Anderson Chrysler Dodge Jeep Ram
Rockford, IL
590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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590 Reviews of Anderson Chrysler Dodge Jeep Ram
March 21, 2019
Great experience Good buying experience took care of me even after the sale. Friendly staff in all departments I dealt with. Would definitely purchase another vehicle Good buying experience took care of me even after the sale. Friendly staff in all departments I dealt with. Would definitely purchase another vehicle from them again More
by D91
Employees Worked With
Nick miller, Blake Fanning, Johnny Garner, Joshua Carey
March 16, 2019
Purchase of 2019 Wrangler Rubicon JL Purchased a new 2019 Wrangler Rubicon JL. Salesman - Zagit "Z" for short, excellent service... "Z" was very patient, it took us from before Christmas Purchased a new 2019 Wrangler Rubicon JL. Salesman - Zagit "Z" for short, excellent service... "Z" was very patient, it took us from before Christmas until end of January to decide what we wanted for options etc...We've bought 3 new Wranglers and a Cherokee at other dealerships & had some bad experiences with salesman not wanting to gives us what we wanted but trying to sell us something else. We were leary but Z assured us he had no problem selling us "exactly" what we wanted. To make this long story short he did exactly that. Best experience yet & the finance/business manager Keith was just as professional. The numbers we were quoted didn't change once we sat down to sign (had that happen in the past). Keith had some great advice multiple options & no pressure at all. What more can you ask? Finally driving off with a new vehicle & no regrets & feeling good! P. S. Manager Bill Williams was also very helpful dealing with Chrysler in getting us a loyal customer discount! More
by C'hellayellarubi
Employees Worked With
Bob Williams, Keith Mccoy, Zagit Rodriguez
March 09, 2019
If you’re a woman don’t bother I brought my Jeep in for repairs and was not treated fairly by the service department. When questioning my bill I was told I requested for unnecessary I brought my Jeep in for repairs and was not treated fairly by the service department. When questioning my bill I was told I requested for unnecessary parts to be repaired and ended up having to pay for them. Also, the spare key fob I needed made, didn’t work and was missing a part. The car wouldn’t register it and I needed to make another trip in there to have it fixed. I spoke to the GM who told me that the service guy and myself “had a personality mismatch”. I nor my concerns were taken seriously. If it were my husband that brought the Jeep in he wouldn’t have been dismissed as I was trying to explain what was wrong. The service guy actually took his hand, waived it, dismissing me when I expressed concern on a traction control light that came on and wouldn’t go off. So to all women driving Jeeps that need repair- take it somewhere else. Let my experience save you the hassle and disappointment I experienced. More
by Jeeplady03
Employees Worked With
Bob in service , Chad Anderson
March 05, 2019
New jeep!! Anderson's got me a great deal on a new 2018 jeep. I was so far upside down with my vehicle and they got me the best deal. They worked from 10 sm til Anderson's got me a great deal on a new 2018 jeep. I was so far upside down with my vehicle and they got me the best deal. They worked from 10 sm till 4 PM trying to make it happen. And they did!!! More
by Mojito
Employees Worked With
Keith Mccoy, John Catron, Johnny Garner
February 27, 2019
Johnny was amazing!! We stopped in to look for a car for my 16 year-old son. Being his first car, we wanted to make sure that we were purchasing something that was safe a We stopped in to look for a car for my 16 year-old son. Being his first car, we wanted to make sure that we were purchasing something that was safe and reliable. Johnny greeted us and asked what he could do to help. He was very laid back, and did not pressure us at all! When we went for our test drive, he had the vehicle warmed up, and even turned on the seat heaters for us, it was very cold that day. Those small details did not go unnoticed. Johnny was knowledgeable about the vehicle we were interested in and made sure to answer any questions we may have had. Part of the decision to purchase this vehicle was based on the way that Johnny made us feel. We purchased the car that day, and are very happy with our decision. If you are looking to make a vehicle purchase, I HIGHLY recommend Johnny Garner. He will put you in the vehicle of your dreams, and will make sure that you leave satisfied. More
by MeganJ
Employees Worked With
Johnny Garner
February 24, 2019
No pressure Like my title. No pressure, let you go at your own comfort. Work with your schedule. Straight forward/no nonsense. Very professional. Will continue to Like my title. No pressure, let you go at your own comfort. Work with your schedule. Straight forward/no nonsense. Very professional. Will continue to have dialogue with them for future purchases. More
by tuckerm1957
Employees Worked With
Keith Mccoy, Blake Fanning, Johnny Garner
February 21, 2019
Johnny did a great job!!! Johnny let me walk out with my dream car today at the price I wanted it at. I am so happy and loving every minute of the car! Johnny let me walk out with my dream car today at the price I wanted it at. I am so happy and loving every minute of the car! More
by Katzenberger
Employees Worked With
Keith Mccoy, Johnny Garner
February 17, 2019
Quick and painless The whole experience was smooth and easy. We went in on Thursday to test drive and have our vehicle appraised and spent like 90 minutes there today. T The whole experience was smooth and easy. We went in on Thursday to test drive and have our vehicle appraised and spent like 90 minutes there today. The staff was professional and courteous, and Johnny really spent the extra time to make us feel comfortable. Would definitely recommend Johnny and Anderson Dodge to anyone looking for a new vehicle. More
by JessB
Employees Worked With
Johnny Garner
February 16, 2019
Super quick accident turnover I had gotten myself into an accident and needed to get myself moving asap. Johnny was considerate, understanding, and determined to get myself moving I had gotten myself into an accident and needed to get myself moving asap. Johnny was considerate, understanding, and determined to get myself moving along into a car within my budget. Took 1 day from the moment I walked in, to get me into a new vehicle and back to work. More
by Tremonti2
Employees Worked With
Keith Mccoy, Johnny Garner
February 09, 2019
Absolutely awesome service! I had a great experience here! Johnny is an awesome, kind, gentleman! He went above and beyond with making sure I was taken care of in finding a used I had a great experience here! Johnny is an awesome, kind, gentleman! He went above and beyond with making sure I was taken care of in finding a used car that was in my price range! I’m happy I came here to find my car and to have met Johnny! Keith was awesome at explaining all the financial aspects of the car and payment options! He’s a great guy! More
by Shannon123
Employees Worked With
Keith Mccoy, Johnny Garner
