
Ancira Chrysler Jeep Dodge
San Antonio, TX
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I'm looking for a used 4WD RAM 2500-equivalent to use on my ranch. I found one advertised on the Ancira Dodge website. It was listed as a 2008 DODGE RAM 2500 QUAD CAB 4X4 WITH A 6.7 LITER CUMMINS DIESEL ENG my ranch. I found one advertised on the Ancira Dodge website. It was listed as a 2008 DODGE RAM 2500 QUAD CAB 4X4 WITH A 6.7 LITER CUMMINS DIESEL ENGINE (Stock Number: D544169X; VIN: 3D7KR28AX8G14556). It was advertised at $28,998.00, and was said to be a Laramie. This was a very good price. However, when I called about the vehicle (29 March) I was told the website was in error...it wasn't a Laramie (I should've known...too good to be true). I came anyway on 2 April (after returning from a business trip), since I really need a 4X4, and I've heard that Dodge is THE vehicle to have, especially with a Cummins diesel. I've always been a Ford & Toyota truck man...I was willing to try something new, if the price is right. Anyway, when a salesman showed it to me, it turned out that it not only wasn't a Laramie, but wasn't even a 4WD. Then he began telling me about another one they have for $5,000 more (of course, that was negotiable). I told him I was no longer interested. Who knows what else is incorrect on the web listing? NOTE: I don't hold the sales personnel responsible for this. This is the fault of whoever is responsible for posting accurate information on the website (although one would think that having the error pointed out on 29 March would've been sufficient time to correct the error and verify the accuracy of the rest of the info). I told the salesman I could understand one mistake, but two seemed a bit too much -- like the listing was meant to entice people there in order to show them something more expensive. I'm sure that's not the reason, but it sure felt that way. I was really interested in a Dodge truck (a new experience for me) but don't care for the uncertainty that's now associated with the web listings here. I can buy a brand new Tundra, with everything I want (except the diesel engine) for $34,000. More
I WENT TO GET A JEEP FOR MY WIFE.(WHICH SHE LOVES BY THE WAY) TWO WEEKS LATER THEY HAVE ME BUYING A TRUCK. THE CUSTOMER SERVICE WITH THEM WAS OUTSTANDING. NOW MY MOM WANTS TO GET A NEW CAR FROM THEM. TALKIN WAY) TWO WEEKS LATER THEY HAVE ME BUYING A TRUCK. THE CUSTOMER SERVICE WITH THEM WAS OUTSTANDING. NOW MY MOM WANTS TO GET A NEW CAR FROM THEM. TALKING ABOUT KEEPING IT IN THE FAMILY. BUT JUST WANT TO SAY THANKS GUYS FOR YOUR HELP. I LOVE MY TRUCK MAYBE MORE THAN MY WIFE. LOL More
Having been a loyal Fiesta Dodge client in the past, when they closed I was reluctant to visit a new dealership for any new vehicle, thinking I would get the typical "female" runaround as I did long ago befo they closed I was reluctant to visit a new dealership for any new vehicle, thinking I would get the typical "female" runaround as I did long ago before my Fiesta Dodge experience. I had recently been using the Ancira Dodge service department because my former service representative Paul Carter was now at this dealership and I felt I could trust this department because I trusted Paul. Low and behold, when I got there I found out that all the people I dealt with at Fiesta Dodge were now at Ancira Dodge. What was going to be a very stressful situation to my daughter and I was made so easy by having my prior salesperson there (Paul Knoblock) and the salesmanager from the prior dealership (Kevin Whitchurch)there. Having dealt with these people before, they knew I was serious about the purchase. As in the past they knew I was not one to dicker over the price to negotiate the deal, and even though the vehicle I wanted was not on the lot, they worked to get the exact vehicle I wanted for me within the confines of my budget limitation. There is a comfort in knowing you can walk in a dealership, be greeted by name, know you can trust whom you are dealing with and feeling satisfied when you walk out that you were treated with respect and that they appreciated you as a customer. Ancira Dodge, because of these two gentleman, have earned both my daughter's and my business from now on. By the way, we purchased two Dodge Journey vehicles within three days of each other and could not be more satisfied. Sheryl Atwater More
I went online to find a Jeep at different dealers. Not only was I pleased I chosen Ancira, but I will be sure to tell my family and friends & military families. Mark and Kelly made sure I felt at home and only was I pleased I chosen Ancira, but I will be sure to tell my family and friends & military families. Mark and Kelly made sure I felt at home and welcome there. I was so pleased with the service I got there. The waiting period was not long at all to buy a new car. They made the time go by so quick. I am so thankful that I was bless with great salesman. I got a great vibe from the dealership. Mark and Kelly went above and beyond to make me happy. They went straight to the point and not wasted any of my time. (Which I loved.) I have no idea what you guys are doing with your employees but keep up the good work. I am a very satisfied customer. Thanks so much for my new car. I LOVE IT!!!!! More
Its very hard to believe that this dealership would have great customer service. I bought a new Jeep here and my experience has been horrible. I will never buy a vehicle here agian. I bought a new vehicl great customer service. I bought a new Jeep here and my experience has been horrible. I will never buy a vehicle here agian. I bought a new vehicle at Ancira Chevrolet and had great customer service. Unfortunatley- none of that going obn here. Nobody returned my phone calls. I did not get my original paperwork for a few months. I did not get my warranty cancelled correctly for about 6 months. (So now I have to pay a few hundred dollars for nothing). I am not happy at all with this dealership. More
Nathan Bates was friendly and helpful without being overbearing. It was a good experience and I would recommend him to a friend. He worked hard to find the jeep I was looking for and prepared everyth overbearing. It was a good experience and I would recommend him to a friend. He worked hard to find the jeep I was looking for and prepared everything for pickup as promised. He was also very aware of my time schedule and made sure I was not inconvenienced. More
We arrived at the dealership late in the evening the day after Thanksgiving looking for a new truck to trade my Jeep in for. We were soon greeted by Jordan who helped us narrow down our search. At no time after Thanksgiving looking for a new truck to trade my Jeep in for. We were soon greeted by Jordan who helped us narrow down our search. At no time did we ever feel pressured or bothered by her. She was very friendly and not the least bit pushy (which is exactly the opposite of the way we had been treated by other salesmen at other dealers). She was very knowledgeable about the inventory, and during the test drive, she clearly explained many of the truck's features. After agreeing to purchase the truck, she took the truck around to the back and cleaned it herself since the make-ready guys were already gone. Although she did a great job, she offered us a free car wash if we felt it needed it. We declined. A few days after the sale, Jordan called us to be sure we were enjoying the truck and were not having any issues with it. Her level of service and enthusiasm was greatly appreciated. I would have written this review sooner, but I misplaced the web address. I have recommended Jordan to several people, but do not believe they have made thier way to the dealership. -Antonio Martinez 09 Dodge Ram Crew Cab More
My husband and I have purchased a few vehicles from Ancira and were very pleased with the speed and efficiency of the sales transaction and the service provided. I look forward to continued business wi Ancira and were very pleased with the speed and efficiency of the sales transaction and the service provided. I look forward to continued business with Ancira. I would recommend them to family and friends. More
By far the easiest car buying experience. The Staff is friendly and courtious. My car was ready upon arrival and I felt no pressure from the staff. Management came out to greet me and congratulate on my n friendly and courtious. My car was ready upon arrival and I felt no pressure from the staff. Management came out to greet me and congratulate on my new purchase. The Internet staff promised me a no hassel deal and that is exactly what I got " No Hassel". From my first Chat Session to the Service Dept. introduction it was a great experience. I will recommend all of my family and friends. Ancira has earned my respect and my business. More
I HAD BEEN LOOKING FOR A NICE USED CORVETTE.ANCIRA HAD A 2002 VETTE.I CONTACTED THE DEALERSHIP BY EMAIL.LAURA JONES HANDLED EVERYTHING FOR ME AND ANCIRA ACCEPTED MY OFFER.I DROVE FROM JASPER TO SAN ANTONIO 2002 VETTE.I CONTACTED THE DEALERSHIP BY EMAIL.LAURA JONES HANDLED EVERYTHING FOR ME AND ANCIRA ACCEPTED MY OFFER.I DROVE FROM JASPER TO SAN ANTONIO A DISTANCE OF OVER 300 MILES TO GET MY CAR.THE SALES PEOPLE AT THE DEALERSHIP WERE VERY COURTEOUS AND HELPFUL IN EVERYTHING AND MADE THE TRIP WORTH WHILE BECAUSE OF THE SERVICE I RECEIVED WHILE AT ANCIRA.IT WAS A PLEASURE TO SHOP AT ANCIRA FOR MY CORVETTE.MRS PEREZ IN FINANCE AND LAURA JONES ARE TRULY A GREAT ASSET TO ANCIRA AND I JUST WANT TO SAY THANKS TO EVERYONE AT ANCIRA FOR ALL YOU DID FOR ME TO MAKE MY PURCHASE A SHOPPING PLEASURE AND NOT A HASSEL,THANKS LADIES SINCERELY FELIX BUNCH JASPER TEXAS/ More