Ancira Chrysler Jeep Dodge
San Antonio, TX
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I had a great experience with both Laura and Leo. My truck had a minor issue which wasn't the fault of the dealer prior to taking delivery. Leo kept me updated in a timely manner which I appreciated. truck had a minor issue which wasn't the fault of the dealer prior to taking delivery. Leo kept me updated in a timely manner which I appreciated. I work in car sales at a different dealer and appreciated the professionalism I experienced at Ancira. I would do business with them again and have already recommended them to friends and family. More
I spoke to Marilu via internet and phone throughout the last week of December. I was referred to Chon Muñoz as soon as I arrived (because I had also spoken to Mr Elizondo). I was there almost four hours, last week of December. I was referred to Chon Muñoz as soon as I arrived (because I had also spoken to Mr Elizondo). I was there almost four hours, and I got the impression that their clientele base is set, so they weren't trying very hard to find a financier. I left and bought the SUV at another San Antonio dealership within an hour and a half as opposed to waiting for almost four hours at Ancira. More
I think this was one of the easiest times I have had at I think this was one of the easiest times I have had at buying a vehicle. I first called to see if they had a vehicle they were advertising. So I I think this was one of the easiest times I have had at buying a vehicle. I first called to see if they had a vehicle they were advertising. So I went in to the dealership and meet Caesar. Although the truck I seen advertised wasn't the truck I wasn't looking for I was able to find another truck that I liked. The dealership had a very good selection of vehicles. I found the truck I liked, test drove the truck and then the dealership gave me a price that I liked. I had a trade in and didn't know if I was going to get a price that I wanted. I was able to get what I wanted for my trade in and the price I wanted for the truck. The dealership made it easy and would recommend the Ancira Dodge dealership and will go back to them if I am in the market for another Chrysler Dodge or Jeep. More
Since I live out in the country I had asked for quotes by internet from several local dealers, but Ancira was the only one that would step up to the plate. The others just gave a run a round although they a internet from several local dealers, but Ancira was the only one that would step up to the plate. The others just gave a run a round although they advertised "free quotes over the internet and no games". I actually had already gone into visit several of these dealers and the games seemed to increase although they had stated by email / phone that I needed to come in to get their best price (which I never did). They wasted a lot of my time (& family's time) when I had check in hand and was ready to buy. So when I did contact Ancira I knew the exact model and price I would pay (I had previously offered same to other dealers first as they also had same exact model and options). Ancira readily accepted my price and quote by email w/ a confirmation of all (while other dealers would not commit until I came in which I said I would not do until I had confirmation by email due to my distance to drive. So at signing of contract w/ Ancira I was expecting some sort of game or change in what had been agreed by email, but to my surprise everything went according to our agreed upon email confirmation and I drove my new truck home. THANK YOU ANCIRA (ie. Laura Lee Jones and Kelly Twiss) More
Ancira Jeep has the best price and selection in south Texas. PERIOD. Special thanks to Laura Jones/Internet Sales Manager for making the transaction possible. She was truly first-class. No hassl Texas. PERIOD. Special thanks to Laura Jones/Internet Sales Manager for making the transaction possible. She was truly first-class. No hassle; No pressure. No games; Buy your next MOPAR from her; she is a straight-shooter. This is truly an outstanding Internet Dealership. You will get the best price from her on-line or over the phone. Laura will absolutely save you money and your valuable car buying time. Stress-Free. BUY FROM LAURA JONES/ANCIRA JEEP. John Coronado/Sales Rep is a veteran professional. He will introduce you to your vehicle and provide additional vehicle support knowledge. Veronica Perez is the finest F&I closer I have ever closed a deal with. And she has the most comfortable office in the business community. It's well decorated and pleasantly tranquillizing. She is friendly and honest. No stress. The Service Department is first class too. See Ginger Lopez/Service Drive Manager for automotive concerns. The Service Techs are craftsmen; They are well-trained veteran's and the repair work will be corrected the first-time in the bay. And Ancira has special Tech rates for installing MOPAR accessory's. See Danny in Ancira's Parts Department for your MOPAR customizing gear. Best prices in-town. Ancira Jeep is the only place to purchase your new Jeep. BUY FROM ANCIRA JEEP. MIKE ALSIP More
I had a very positive experience at Ancira Chrysler Jeep Dodge. The Staff was very welcoming, friendly, and courteous. I had no idea that a car dealership could make you feel so at home and so comfortable Dodge. The Staff was very welcoming, friendly, and courteous. I had no idea that a car dealership could make you feel so at home and so comfortable. I had no problems picking out a vehicle that suited my needs and the knowledge base that my salesman had about the vehicle I was interested in was very impressive. I highly recommend Ancira Chrysler Jeep Dodge to anyone interested in purchasing a vehicle. They really know how to take care of their guests and make the entire car buying experience a great one. More
Fred Garza sold me a Challenger and it was the most aw-sum experience from ordering it tracking it to delivery! wow was it fun! Fred really knows how to treat his people real well! would recomend Fr aw-sum experience from ordering it tracking it to delivery! wow was it fun! Fred really knows how to treat his people real well! would recomend Fred Garza to everyone i know looking for a used or new vehicle i would definitively buy another car from Fred when i have the need for one! i give hands down to Fred Garza and complete staff to ancira dodge!!!! jerry woolf Proud owner of a dodge Challenger purchased from Fred Garza. More
Paul Beck is greater than a zip locked bag, you can't do without him. When you need service see the best. Ancira is the best I have ever seen and have been with them since 1971. I love everything they do without him. When you need service see the best. Ancira is the best I have ever seen and have been with them since 1971. I love everything they do to take care of you. Paul Beck helped me through a trying time with a 2007 Jepp that had a major a/c problem. It was not easy to fix but Paul and his men hung in there until I have a vehicle with a great a/c. Thanks for everything they do including the routine lubrications. Horace Peele More
Everyone was very helpful and friendly. Laura responded to each of my emails and answered each of my questions, as well as took care of us when our trade-in was being assessed and the new van was being pre to each of my emails and answered each of my questions, as well as took care of us when our trade-in was being assessed and the new van was being prepared. Fred was very helpful with testdriving and learning about the vehicle. Roni was great with the paperwork, she explained everything so we felt like we knew what we were signing instead of just filling in the dotted lines. More
I took my PT Cruiser in for a single "knock" when I accelerated from a stop. I specifically told them that I had only a couple of days left on my third party warranty and that I wanted to make sure it accelerated from a stop. I specifically told them that I had only a couple of days left on my third party warranty and that I wanted to make sure it was taken care of before it expired. After sitting in their service department until AFTER the expiration date, I was told the car was ready. Well as soon as I paid for the repair and left the dealership, I heard the same knock. I returned the car and left it with them again for a couple more days. After I picked up the car the second time (and paid for a tie rod end and alignment), the same knock was still there. Well I finally got angry and called the service manager who said that she was going out of town and to drop the car off again. They replaced an engine mount without charging me and I thought the problem was finally fixed. Although I paid around $400.00 when it was all said and done, I thought to myself that at least the problem is fixed. Guess what? The same xxxx knock is still there and I will never take my car there again despite the fact that I live very close to this dealership. Rather than throwing parts at the car (AT MY EXPENSE), hoping to fix it, they should have test driven the car to see if it was fixed before calling me. I think if I had pointed to my car and held out a banana, a xxxxxx could have done a better job troubleshooting the problem and fixing it. More