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Ancira Chrysler Jeep Dodge

San Antonio, TX

4.9
855 Reviews

10807 IH-10 West

San Antonio, TX

78230

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April 02, 2010

I'm looking for a used 4WD RAM 2500-equivalent to use on my ranch. I found one advertised on the Ancira Dodge website. It was listed as a 2008 DODGE RAM 2500 QUAD CAB 4X4 WITH A 6.7 LITER CUMMINS DIESEL ENG More

by DRYAN78023
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura & Juan
Apr 05, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Don, My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We work with 3rd parties to feed information to the different websites used at our dealership. While we pride ourselves on accurate and up to date information every once in a great while the wrong information is posted. I can assure you that we do not use bait and switch tactics to promote our inventory. I apologize for the situation and we are correcting that inventory post. David Reininger General Manager

April 01, 2010

I WENT TO GET A JEEP FOR MY WIFE.(WHICH SHE LOVES BY THE WAY) TWO WEEKS LATER THEY HAVE ME BUYING A TRUCK. THE CUSTOMER SERVICE WITH THEM WAS OUTSTANDING. NOW MY MOM WANTS TO GET A NEW CAR FROM THEM. TALKIN More

by eric mungia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK & KELLY, Mark Almazan
Apr 01, 2010 -

Ancira Chrysler Jeep Dodge responded

Hi Eric, I enjoyed reading your review and appreciate your business. I know Kelly Twiss and Mark Almazan will take care of your mother with regard to her next vehicle purchase. We look forward to the opportunity to service your family for both sales and service for years to come. Enjoy you New Ram Truck. David Reininger General Manager

April 01, 2010

Having been a loyal Fiesta Dodge client in the past, when they closed I was reluctant to visit a new dealership for any new vehicle, thinking I would get the typical "female" runaround as I did long ago befo More

by ClassECat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Knoblock (salesman), Kevin Whitchurch (sales manager), Paul Knoblock
Apr 01, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Sheryl, I would like to take this opportunity to thank you for your New 2010 Dodge Journey purchase. I was informed that your daughter also bought a Dodge Journey this week and I would like for you to thank her as well. As you are aware from past experience Kevin Whitchurch and Paul Knoblock are exceptional individuals. David Reininger General Manager

March 15, 2010

I went online to find a Jeep at different dealers. Not only was I pleased I chosen Ancira, but I will be sure to tell my family and friends & military families. Mark and Kelly made sure I felt at home and More

by jenny21gon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Kelly, Mark Almazan
Mar 15, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Jennifer, I was so pleased to hear that Mark and Kelly made sure that they met or exceeded your expectations. We look forward to assisting you with your service needs as well. Enjoy your new Jeep Liberty. David Reininger General Manager

February 17, 2010

Its very hard to believe that this dealership would have great customer service. I bought a new Jeep here and my experience has been horrible. I will never buy a vehicle here agian. I bought a new vehicl More

by Utsa2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shelly Smart
Mar 03, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello San Juana, I want to take this opportunity to thank you for informing me about your situation. As per our conversation we have made the appropriate changes to insure this does not happen again. I am happy to hear that your son is enjoying his new Jeep and I look forward to the opportunity to help you with your next vehicle purchase. Thank you again for your concern. David Reininger General Manager

February 15, 2010

Nathan Bates was friendly and helpful without being overbearing. It was a good experience and I would recommend him to a friend. He worked hard to find the jeep I was looking for and prepared everyth More

by rolandjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bates, Nathan Bates
Feb 18, 2010 -

Ancira Chrysler Jeep Dodge responded

Thank you for letting us know that Nathan Bates met your expectations. We are pleased that he is a part of "Team Ancira" and consider him an asset to our Dealership. Enjoy your new Jeep and we look forward to assisting you with regard to your automotive needs for years to come. David Reininger General Manager

February 10, 2010

We arrived at the dealership late in the evening the day after Thanksgiving looking for a new truck to trade my Jeep in for. We were soon greeted by Jordan who helped us narrow down our search. At no time More

by tonymtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Roth
Feb 11, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Antonio, I appreciate you letting us know what a wonderful job Jordan did for you. She is a true professional and we are proud that she is a member of "Team Ancira". I trust you are enjoying your new vehicle and we look forward to assisting you with all your automotive needs. David Reininger General Manager

February 09, 2010

My husband and I have purchased a few vehicles from Ancira and were very pleased with the speed and efficiency of the sales transaction and the service provided. I look forward to continued business wi More

by chantelle27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Ronni, and Ginger
Feb 11, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Chantelle, Thank you for the information you provided on the speed and efficency of your new vehicle purchase. I hope you and your husband are enjoying your new vehicle and we look forward to assisting you and your family with all of your automotive needs. David Reininger General Manager

February 06, 2010

By far the easiest car buying experience. The Staff is friendly and courtious. My car was ready upon arrival and I felt no pressure from the staff. Management came out to greet me and congratulate on my n More

by DodgeChargerGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tullo, Internet Staff and Jordan Roth
Feb 08, 2010 -

Ancira Chrysler Jeep Dodge responded

Thank you for allowing Ancira Chrysler Jeep Dodge to "Earn Your Business". As you are aware our internet staff is by far one of the best in the business. We look forward to meeting your expectations and vehicle needs for years to come. Thank you again and enjoy your new vehicle. David Reininger General Manager

January 28, 2010

I HAD BEEN LOOKING FOR A NICE USED CORVETTE.ANCIRA HAD A 2002 VETTE.I CONTACTED THE DEALERSHIP BY EMAIL.LAURA JONES HANDLED EVERYTHING FOR ME AND ANCIRA ACCEPTED MY OFFER.I DROVE FROM JASPER TO SAN ANTONIO More

by felix bunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LAURA L. JONES AND MRS PEREZ
Feb 05, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Mr. Bunch, I trust you are enjoying your 2002 Corvette. I appreciate the good news that Laura and Ronni were helpful with your transaction. As you are well aware these are two special people who know what professionalism is all about. Thank you again for the update on your experience here at Ancira Chrysler Jeep Dodge. David Reininger General Manager