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Ancira Chrysler Jeep Dodge

San Antonio, TX

4.9
849 Reviews

10807 IH-10 West

San Antonio, TX

78230

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Showing 849 reviews

September 01, 2010

Overall my experience was great. I visited the dealership three times before buying and spoke with Nathan each time. He was very patient with me while I decided which Ram I wanted. Very little pressure. He w More

by RamBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Nathan Bates
Sep 08, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello RamBuyer, I would like to take this opportunity to thank you for your recent purchase. As I'm sure you are aware Nathan Bates is a true automotive sales professional. I look forward to Ancira Chrysler Jeep Dodge Ram (CJDR)assisting you and your family with our Service Department as well. Thank you again for allowing us the opportunity to earn your business, David Reininger General Manager

August 01, 2010

I would recommend this dealership anyone. But I think that the professional atmosphere is so friendly and inviting. No pressure and very knowledgable staff. Bought a Jeep Wrangler Unlimited and they tr More

by ThirdWave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suffian , Sufian El-Ashqar
Aug 04, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Johnny, Congratulations on your New Jeep Wrangler Unlimited purchase. I do agree that our Internet and Sales staff are very professional and knowledgeable and I'm always pleased to hear that. We look forward to meeting your expectations in our Service Department as well. Enjoy your New Wrangler and let the 4X4 fun begin. David Reininger General Manager

May 20, 2010

I usually do not like purchasing new vehicles just for the simple fact that after dealing with the salesperson, sales manager etc. it leaves me spent. This is definitely not the case this go around. It More

by gunny5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Jones
May 24, 2010 -

Ancira Chrysler Jeep Dodge responded

Your Dealership review of Ancira Chrysler Jeep Dodge was a pleasure to receive and share with Laura and our Internet Staff. The fact that she went over and above to assist in your purchase is what we expect from "Team Ancira" on a regular basis. Even though you are more than 3 hours away from San Antonio I would like to see your friends and family take advantage of the incredible service that our Internet Staff can provide. Enjoy your new vehicle and thank you for the opportunity to earn your business. David Reininger General Manager

May 14, 2010

My first online car buying experience was AWESOME! Mr. Almazan understood and listened to what I wanted and helped me find my brand new Jeep Grand Cherokee online. He never pressured or hassled me to buy More

by 4wdmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Carlos and Trent, Mark Almazan, Carlos Menendez
May 24, 2010 -

Ancira Chrysler Jeep Dodge responded

I have received your Dealership Experience Survey regarding the purchase at Ancira Chrysler Jeep Dodge and was very pleased but not surprised to hear that Mark, Carlos and Trent met all your expectations. The Internet along with our "Live Chat" feature have truly streamlined the Internet Buying Process at Ancira CJD. "Team Ancira" looks forward to assisting you and your family with all of your automotive needs. David Reininger General Manager

April 02, 2010

I'm looking for a used 4WD RAM 2500-equivalent to use on my ranch. I found one advertised on the Ancira Dodge website. It was listed as a 2008 DODGE RAM 2500 QUAD CAB 4X4 WITH A 6.7 LITER CUMMINS DIESEL ENG More

by DRYAN78023
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura & Juan
Apr 05, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Don, My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We work with 3rd parties to feed information to the different websites used at our dealership. While we pride ourselves on accurate and up to date information every once in a great while the wrong information is posted. I can assure you that we do not use bait and switch tactics to promote our inventory. I apologize for the situation and we are correcting that inventory post. David Reininger General Manager

April 01, 2010

I WENT TO GET A JEEP FOR MY WIFE.(WHICH SHE LOVES BY THE WAY) TWO WEEKS LATER THEY HAVE ME BUYING A TRUCK. THE CUSTOMER SERVICE WITH THEM WAS OUTSTANDING. NOW MY MOM WANTS TO GET A NEW CAR FROM THEM. TALKIN More

by eric mungia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK & KELLY, Mark Almazan
Apr 01, 2010 -

Ancira Chrysler Jeep Dodge responded

Hi Eric, I enjoyed reading your review and appreciate your business. I know Kelly Twiss and Mark Almazan will take care of your mother with regard to her next vehicle purchase. We look forward to the opportunity to service your family for both sales and service for years to come. Enjoy you New Ram Truck. David Reininger General Manager

April 01, 2010

Having been a loyal Fiesta Dodge client in the past, when they closed I was reluctant to visit a new dealership for any new vehicle, thinking I would get the typical "female" runaround as I did long ago befo More

by ClassECat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Knoblock (salesman), Kevin Whitchurch (sales manager), Paul Knoblock
Apr 01, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Sheryl, I would like to take this opportunity to thank you for your New 2010 Dodge Journey purchase. I was informed that your daughter also bought a Dodge Journey this week and I would like for you to thank her as well. As you are aware from past experience Kevin Whitchurch and Paul Knoblock are exceptional individuals. David Reininger General Manager

March 15, 2010

I went online to find a Jeep at different dealers. Not only was I pleased I chosen Ancira, but I will be sure to tell my family and friends & military families. Mark and Kelly made sure I felt at home and More

by jenny21gon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Kelly, Mark Almazan
Mar 15, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Jennifer, I was so pleased to hear that Mark and Kelly made sure that they met or exceeded your expectations. We look forward to assisting you with your service needs as well. Enjoy your new Jeep Liberty. David Reininger General Manager

February 17, 2010

Its very hard to believe that this dealership would have great customer service. I bought a new Jeep here and my experience has been horrible. I will never buy a vehicle here agian. I bought a new vehicl More

by Utsa2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shelly Smart
Mar 03, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello San Juana, I want to take this opportunity to thank you for informing me about your situation. As per our conversation we have made the appropriate changes to insure this does not happen again. I am happy to hear that your son is enjoying his new Jeep and I look forward to the opportunity to help you with your next vehicle purchase. Thank you again for your concern. David Reininger General Manager

February 15, 2010

Nathan Bates was friendly and helpful without being overbearing. It was a good experience and I would recommend him to a friend. He worked hard to find the jeep I was looking for and prepared everyth More

by rolandjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bates, Nathan Bates
Feb 18, 2010 -

Ancira Chrysler Jeep Dodge responded

Thank you for letting us know that Nathan Bates met your expectations. We are pleased that he is a part of "Team Ancira" and consider him an asset to our Dealership. Enjoy your new Jeep and we look forward to assisting you with regard to your automotive needs for years to come. David Reininger General Manager