
Ancira Chrysler Jeep Dodge
San Antonio, TX
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The customer service presented to me by Nathan Bates, Paul Zini (sales representatives), and Leo Rodriguez (in finance) was excellent. Everything was well prepared and taken care of in a professional an Paul Zini (sales representatives), and Leo Rodriguez (in finance) was excellent. Everything was well prepared and taken care of in a professional and trusting manner. They made sure I understood all criteria and made me feel comfortable with my new purchase. The internet process handled by Mark Almazan was efficient, reliable, and secure. Overall, I am very pleased with Ancira and recommend asking for these professional individuals and guarantee you will have the best experience on your new car purchase. More
About as good a new car purchasing experience as you could expect. Sales staff was helpful - never pushy. Scheduled a test drive and the car was waiting and ready when I got there. No haggling. Like could expect. Sales staff was helpful - never pushy. Scheduled a test drive and the car was waiting and ready when I got there. No haggling. Like any big purchase - do your homework and be prepared. These guys will take good care of you and get you on the road as quickly as possible. More
CARLOS MENENDEZ is our salesman, has been for a couple of CARLOS MENENDEZ is our salesman, has been for a couple of years now. He is honest - now there's an oxymoron! - he truly is, sincere, and extends exc CARLOS MENENDEZ is our salesman, has been for a couple of years now. He is honest - now there's an oxymoron! - he truly is, sincere, and extends excellent customer service. He has never failed to give us his best 24/7, since he has helped us with service on and off hours. There should be more like him in your staff. Mr. Menendez is the only reason why we deal with Ancira CJDR! Irene Williams 210/561-9801 More
We had a wonderful experience at the dealership on 01/30/2011. In very short order we were very aware of David Feigenbaum, Michael Smith and Jeronimo Marin's commitment to providing high quality serv 01/30/2011. In very short order we were very aware of David Feigenbaum, Michael Smith and Jeronimo Marin's commitment to providing high quality service. Their knowledge, friendliness and desire to be as helpful as possible was noted and appreciated. Fantastic Customer Service! More
Ancira was a great dealership that I've dealt with in looking for a new car. The dealership did so much just to satisy my needs. The salesmen were very friendly, informative, and negotiable. I very much looking for a new car. The dealership did so much just to satisy my needs. The salesmen were very friendly, informative, and negotiable. I very much appreciate everything they did for me. I most definitely would recommend this dealership to my friends and family. More
My experience started with the internet staff and was pleasant the entire way through. This has been the easiest and best auto purchase experience of my life! This dealership is no pressure, no hassle pleasant the entire way through. This has been the easiest and best auto purchase experience of my life! This dealership is no pressure, no hassle and I didn't have to talk to 10 different people to get what I needed. My original point of contact was Mark Almazan through the internet and then John Coronado worked with me until I got to the dealership where he set me up with a sales rep to work me through the process. I had already selected several models online within my price range and was ready to see them in person. I drove away yesterday with a new 2011 Wrangler and am very happy with my purchase. Juan Gomez is a top notch, no fluff sales person. He made me feel comfortable and welcome and did a great job with me. I didn't feel like he was pulling any sales tricks on me and he was honest and straight to the point about my situation due to down payment, credit and ability to be financed. He was very helpful in assisting me in my choice of vehicle and knowledgeable in the Jeep lineup. Of all of the auto purchasing experiences in my life, this was the best by far! I was in and out of there in no time. I didn't feel tricked or misled and everyone I encountered in the dealership was professional and courteous, right down to the receptionist. Working with Geronimo in finance was very pleasant. He too is a step above the rest and was very personable. I believe that all of the staff that I worked with are assets to your company and I will continue to bring my future business to you. I didn't feel like I was being pressured and no one tried to sell me a vehicle I didn't want. The staff are not the typical shifty sales people that I've seen at new and used lots across the country. Everyone is professional and a tremendous credit to the industry. If you want a friendly atmosphere where staff are attentive to your needs and wishes, Ancira Chrysler Jeep Dodge Ram is the place to go! The have a huge selection of new and pre-owned vehicles to choose from and if they can make a deal with me, they can work a deal with anyone! Thanks again, Mike Previtera More
Overall my experience was great. I visited the dealership three times before buying and spoke with Nathan each time. He was very patient with me while I decided which Ram I wanted. Very little pressure. He w three times before buying and spoke with Nathan each time. He was very patient with me while I decided which Ram I wanted. Very little pressure. He was very responsive to emails and got me a great deal on both the truck and my trade. The financing dept was the only reason I didn't rate all 5s. High pressure there, and what I feel was some dishonesty regarding rates, refinancing, and coverage on the factory warranty. I would recommend doing your homework in those areas before buying. More
I would recommend this dealership anyone. But I think that the professional atmosphere is so friendly and inviting. No pressure and very knowledgable staff. Bought a Jeep Wrangler Unlimited and they tr that the professional atmosphere is so friendly and inviting. No pressure and very knowledgable staff. Bought a Jeep Wrangler Unlimited and they treated me right. Great experience here and you know that it is not always the case when buying a vehicle. 2 thumbs up. Thanks, Johnny More
I usually do not like purchasing new vehicles just for the simple fact that after dealing with the salesperson, sales manager etc. it leaves me spent. This is definitely not the case this go around. It the simple fact that after dealing with the salesperson, sales manager etc. it leaves me spent. This is definitely not the case this go around. It was THE most pleasurable expirience I have had purchasing a new vehicle. The sales person, Laura, that I dealt with was awesome. She was willing to help me out in every way possible, INCLUDING HAVING SOMEONE AVAILABLE AT THE DEALERSHIP FOR ME TO PICK UP MY NEW TRUCK ON A DAY THAT THEY WOULD NORMALLY BE CLOSED. From start to finish, A+++. I was recommending the dealership to a friend just hours after I picked up my truck. I live 3 hours away from the dealership and wondered if I had made the right decision going this far to buy my truck...I now realize that Laura and Ancira will go farther to make sure it's done right. OUTSTANDING!!!!!! More
My first online car buying experience was AWESOME! Mr. Almazan understood and listened to what I wanted and helped me find my brand new Jeep Grand Cherokee online. He never pressured or hassled me to buy Almazan understood and listened to what I wanted and helped me find my brand new Jeep Grand Cherokee online. He never pressured or hassled me to buy a vehicle i did not want, he helped me make a great buying decision. Carlos is an outstanding sales person, very professional and knowledgeable about the product. Trent in Finance was very professional taking care of my loan. The great thing about Ancira Jeep is that they were willing to work with me without any pressure. This my second car from the same dealership and the experience keeps getting better. Thanks to everyone at Ancira! More