Ancira Chrysler Jeep Dodge

Having been a loyal Fiesta Dodge client in the past, when they closed I was reluctant to visit a new dealership for any new vehicle, thinking I would get the typical "female" runaround as I did long ago befo they closed I was reluctant to visit a new dealership for any new vehicle, thinking I would get the typical "female" runaround as I did long ago before my Fiesta Dodge experience. I had recently been using the Ancira Dodge service department because my former service representative Paul Carter was now at this dealership and I felt I could trust this department because I trusted Paul. Low and behold, when I got there I found out that all the people I dealt with at Fiesta Dodge were now at Ancira Dodge. What was going to be a very stressful situation to my daughter and I was made so easy by having my prior salesperson there (Paul Knoblock) and the salesmanager from the prior dealership (Kevin Whitchurch)there. Having dealt with these people before, they knew I was serious about the purchase. As in the past they knew I was not one to dicker over the price to negotiate the deal, and even though the vehicle I wanted was not on the lot, they worked to get the exact vehicle I wanted for me within the confines of my budget limitation. There is a comfort in knowing you can walk in a dealership, be greeted by name, know you can trust whom you are dealing with and feeling satisfied when you walk out that you were treated with respect and that they appreciated you as a customer. Ancira Dodge, because of these two gentleman, have earned both my daughter's and my business from now on. By the way, we purchased two Dodge Journey vehicles within three days of each other and could not be more satisfied. Sheryl Atwater More

I went online to find a Jeep at different dealers. Not only was I pleased I chosen Ancira, but I will be sure to tell my family and friends & military families. Mark and Kelly made sure I felt at home and only was I pleased I chosen Ancira, but I will be sure to tell my family and friends & military families. Mark and Kelly made sure I felt at home and welcome there. I was so pleased with the service I got there. The waiting period was not long at all to buy a new car. They made the time go by so quick. I am so thankful that I was bless with great salesman. I got a great vibe from the dealership. Mark and Kelly went above and beyond to make me happy. They went straight to the point and not wasted any of my time. (Which I loved.) I have no idea what you guys are doing with your employees but keep up the good work. I am a very satisfied customer. Thanks so much for my new car. I LOVE IT!!!!! More

Its very hard to believe that this dealership would have great customer service. I bought a new Jeep here and my experience has been horrible. I will never buy a vehicle here agian. I bought a new vehicl great customer service. I bought a new Jeep here and my experience has been horrible. I will never buy a vehicle here agian. I bought a new vehicle at Ancira Chevrolet and had great customer service. Unfortunatley- none of that going obn here. Nobody returned my phone calls. I did not get my original paperwork for a few months. I did not get my warranty cancelled correctly for about 6 months. (So now I have to pay a few hundred dollars for nothing). I am not happy at all with this dealership. More

Nathan Bates was friendly and helpful without being overbearing. It was a good experience and I would recommend him to a friend. He worked hard to find the jeep I was looking for and prepared everyth overbearing. It was a good experience and I would recommend him to a friend. He worked hard to find the jeep I was looking for and prepared everything for pickup as promised. He was also very aware of my time schedule and made sure I was not inconvenienced. More

We arrived at the dealership late in the evening the day after Thanksgiving looking for a new truck to trade my Jeep in for. We were soon greeted by Jordan who helped us narrow down our search. At no time after Thanksgiving looking for a new truck to trade my Jeep in for. We were soon greeted by Jordan who helped us narrow down our search. At no time did we ever feel pressured or bothered by her. She was very friendly and not the least bit pushy (which is exactly the opposite of the way we had been treated by other salesmen at other dealers). She was very knowledgeable about the inventory, and during the test drive, she clearly explained many of the truck's features. After agreeing to purchase the truck, she took the truck around to the back and cleaned it herself since the make-ready guys were already gone. Although she did a great job, she offered us a free car wash if we felt it needed it. We declined. A few days after the sale, Jordan called us to be sure we were enjoying the truck and were not having any issues with it. Her level of service and enthusiasm was greatly appreciated. I would have written this review sooner, but I misplaced the web address. I have recommended Jordan to several people, but do not believe they have made thier way to the dealership. -Antonio Martinez 09 Dodge Ram Crew Cab More

My husband and I have purchased a few vehicles from Ancira and were very pleased with the speed and efficiency of the sales transaction and the service provided. I look forward to continued business wi Ancira and were very pleased with the speed and efficiency of the sales transaction and the service provided. I look forward to continued business with Ancira. I would recommend them to family and friends. More

By far the easiest car buying experience. The Staff is friendly and courtious. My car was ready upon arrival and I felt no pressure from the staff. Management came out to greet me and congratulate on my n friendly and courtious. My car was ready upon arrival and I felt no pressure from the staff. Management came out to greet me and congratulate on my new purchase. The Internet staff promised me a no hassel deal and that is exactly what I got " No Hassel". From my first Chat Session to the Service Dept. introduction it was a great experience. I will recommend all of my family and friends. Ancira has earned my respect and my business. More

I HAD BEEN LOOKING FOR A NICE USED CORVETTE.ANCIRA HAD A 2002 VETTE.I CONTACTED THE DEALERSHIP BY EMAIL.LAURA JONES HANDLED EVERYTHING FOR ME AND ANCIRA ACCEPTED MY OFFER.I DROVE FROM JASPER TO SAN ANTONIO 2002 VETTE.I CONTACTED THE DEALERSHIP BY EMAIL.LAURA JONES HANDLED EVERYTHING FOR ME AND ANCIRA ACCEPTED MY OFFER.I DROVE FROM JASPER TO SAN ANTONIO A DISTANCE OF OVER 300 MILES TO GET MY CAR.THE SALES PEOPLE AT THE DEALERSHIP WERE VERY COURTEOUS AND HELPFUL IN EVERYTHING AND MADE THE TRIP WORTH WHILE BECAUSE OF THE SERVICE I RECEIVED WHILE AT ANCIRA.IT WAS A PLEASURE TO SHOP AT ANCIRA FOR MY CORVETTE.MRS PEREZ IN FINANCE AND LAURA JONES ARE TRULY A GREAT ASSET TO ANCIRA AND I JUST WANT TO SAY THANKS TO EVERYONE AT ANCIRA FOR ALL YOU DID FOR ME TO MAKE MY PURCHASE A SHOPPING PLEASURE AND NOT A HASSEL,THANKS LADIES SINCERELY FELIX BUNCH JASPER TEXAS/ More

After talking to the online staff about a Rubicon I finally went down there to see what I would be offered for my trade in I did not have a lot of time so I looked at Jeeps as I waited. After being the finally went down there to see what I would be offered for my trade in I did not have a lot of time so I looked at Jeeps as I waited. After being there for two hours I finally was told that they would give me 3500 for my trade! I used the Kelly Blue book on the www.jeep.com web site and it said I should get 5500 on the low end. I felt low balled then it felt as if Mr. Gomez was stunned that I was upset. I feel that if a Jeep dealer is not going to honor what is on the Jeep site it needs to be removed. I enjoyed working with their on line staff but when I got there the salesmen (Mr. Gomez) was worthless. The trip left such a bad taste in my mouth I am never going there again and might not ever buy a Jeep again no matter how much I like the brand. I have also composed a letter and sent it to Jeep. More

Not what I expected when I contacted them on the internet. I asked Mark for a price on a Jeep Wrangler Unlimited 4X4 that I saw on their website and received it 15 minutes later. When I got to the d internet. I asked Mark for a price on a Jeep Wrangler Unlimited 4X4 that I saw on their website and received it 15 minutes later. When I got to the dealership I figured this was were I found out about the "hidden fees" as I did at other Jeep dealers around town. I was greeted by Nate who really showed me what I was most interested in. We took a test drive and again he pointed out certain items and how to use them that I wasn't aware of. We went into the dealership to get the final dollar amount and again I figure here it comes "the hidden cost". Nate presented the figures and to my surprise they were the same as agreed to on the internet with Mark when I started looking at their Jeeps. In all my years buying cars I never had a smoother experience than this one. I will continue to recommend family and friends. More