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Ancira Chrysler Jeep Dodge

San Antonio, TX

4.9
843 Reviews

10807 IH-10 West

San Antonio, TX

78230

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Showing 843 reviews

January 31, 2011

CARLOS MENENDEZ is our salesman, has been for a couple of CARLOS MENENDEZ is our salesman, has been for a couple of years now. He is honest - now there's an oxymoron! - he truly is, sincere, and extends exc More

by bebotski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Menendez, Carlos Menendez
Feb 02, 2011 -

Ancira Chrysler Jeep Dodge responded

Hello Mrs Williams, I am pleased that Carlos Menendez continues to provide you with excellent customer service. He is truly dedicated to help every one of his customers. We look forward to each opportunity you provide us to continue to earn your business. David Reininger General Manager

January 31, 2011

We had a wonderful experience at the dealership on 01/30/2011. In very short order we were very aware of David Feigenbaum, Michael Smith and Jeronimo Marin's commitment to providing high quality serv More

by Leanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Feigenbaum, Michael Smith, Jeronimo Marin, Mike Smith, Jeronimo Marin, David Feigenbaum
Feb 02, 2011 -

Ancira Chrysler Jeep Dodge responded

Hello Leanna Thank you so much for the review on how well David Feigenbaum, Michael Smith and Jeronimo Marin were able to meet your expectations for your new vehicle purchase. Enjoy your new vehicle and we look forward to assisting you and your family for years to come. David Reininger General Manager

January 28, 2011

Ancira was a great dealership that I've dealt with in looking for a new car. The dealership did so much just to satisy my needs. The salesmen were very friendly, informative, and negotiable. I very much More

by amagenta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez, John Coronado, Carlos Menendez
Jan 30, 2011 -

Ancira Chrysler Jeep Dodge responded

Hello Amagenta, Thank you for letting me know that Carlos Menendez and John Coronado met your expectations. I trust you are enjoying your new vehicle and look forward to continuing to meet your expectations with all of your vehicle needs. David Reininger General Manager

November 16, 2010

My experience started with the internet staff and was pleasant the entire way through. This has been the easiest and best auto purchase experience of my life! This dealership is no pressure, no hassle More

by mdprevitera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Almazan, John Coronado, Juan Gomez, Geronimo, Mark Almazan, Jeronimo Marin, Juan Gomez
Nov 18, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Mike Previtera Congratulations on your New Wrangler purchase. I would like to take this opportunity to thank you for the kind words that you have expressed towards Mark Almazan, John Coronado, Juan Gomez, Geronimo Marin with regard to your recent vehicle purchase. I'm really proud to have a great team. We look forward to assisting you with your service needs as well. Enjoy your new Jeep Wrangler. David Reininger General Manager

September 01, 2010

Overall my experience was great. I visited the dealership three times before buying and spoke with Nathan each time. He was very patient with me while I decided which Ram I wanted. Very little pressure. He w More

by RamBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Nathan Bates
Sep 08, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello RamBuyer, I would like to take this opportunity to thank you for your recent purchase. As I'm sure you are aware Nathan Bates is a true automotive sales professional. I look forward to Ancira Chrysler Jeep Dodge Ram (CJDR)assisting you and your family with our Service Department as well. Thank you again for allowing us the opportunity to earn your business, David Reininger General Manager

August 01, 2010

I would recommend this dealership anyone. But I think that the professional atmosphere is so friendly and inviting. No pressure and very knowledgable staff. Bought a Jeep Wrangler Unlimited and they tr More

by ThirdWave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suffian , Sufian El-Ashqar
Aug 04, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Johnny, Congratulations on your New Jeep Wrangler Unlimited purchase. I do agree that our Internet and Sales staff are very professional and knowledgeable and I'm always pleased to hear that. We look forward to meeting your expectations in our Service Department as well. Enjoy your New Wrangler and let the 4X4 fun begin. David Reininger General Manager

May 20, 2010

I usually do not like purchasing new vehicles just for the simple fact that after dealing with the salesperson, sales manager etc. it leaves me spent. This is definitely not the case this go around. It More

by gunny5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Jones
May 24, 2010 -

Ancira Chrysler Jeep Dodge responded

Your Dealership review of Ancira Chrysler Jeep Dodge was a pleasure to receive and share with Laura and our Internet Staff. The fact that she went over and above to assist in your purchase is what we expect from "Team Ancira" on a regular basis. Even though you are more than 3 hours away from San Antonio I would like to see your friends and family take advantage of the incredible service that our Internet Staff can provide. Enjoy your new vehicle and thank you for the opportunity to earn your business. David Reininger General Manager

May 14, 2010

My first online car buying experience was AWESOME! Mr. Almazan understood and listened to what I wanted and helped me find my brand new Jeep Grand Cherokee online. He never pressured or hassled me to buy More

by 4wdmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Carlos and Trent, Mark Almazan, Carlos Menendez
May 24, 2010 -

Ancira Chrysler Jeep Dodge responded

I have received your Dealership Experience Survey regarding the purchase at Ancira Chrysler Jeep Dodge and was very pleased but not surprised to hear that Mark, Carlos and Trent met all your expectations. The Internet along with our "Live Chat" feature have truly streamlined the Internet Buying Process at Ancira CJD. "Team Ancira" looks forward to assisting you and your family with all of your automotive needs. David Reininger General Manager

April 02, 2010

I'm looking for a used 4WD RAM 2500-equivalent to use on my ranch. I found one advertised on the Ancira Dodge website. It was listed as a 2008 DODGE RAM 2500 QUAD CAB 4X4 WITH A 6.7 LITER CUMMINS DIESEL ENG More

by DRYAN78023
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura & Juan
Apr 05, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Don, My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We work with 3rd parties to feed information to the different websites used at our dealership. While we pride ourselves on accurate and up to date information every once in a great while the wrong information is posted. I can assure you that we do not use bait and switch tactics to promote our inventory. I apologize for the situation and we are correcting that inventory post. David Reininger General Manager

April 01, 2010

I WENT TO GET A JEEP FOR MY WIFE.(WHICH SHE LOVES BY THE WAY) TWO WEEKS LATER THEY HAVE ME BUYING A TRUCK. THE CUSTOMER SERVICE WITH THEM WAS OUTSTANDING. NOW MY MOM WANTS TO GET A NEW CAR FROM THEM. TALKIN More

by eric mungia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK & KELLY, Mark Almazan
Apr 01, 2010 -

Ancira Chrysler Jeep Dodge responded

Hi Eric, I enjoyed reading your review and appreciate your business. I know Kelly Twiss and Mark Almazan will take care of your mother with regard to her next vehicle purchase. We look forward to the opportunity to service your family for both sales and service for years to come. Enjoy you New Ram Truck. David Reininger General Manager

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