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Ancira Chrysler Jeep Dodge

San Antonio, TX

4.9
849 Reviews

10807 IH-10 West

San Antonio, TX

78230

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Showing 849 reviews

November 22, 2011

OUTSTANDING! Mark Almazan was my first contact. Very friendly and very helpful. When picking up my 2012 Grand Cherokee I met Jay Awashra, before leaving dealership Jay took his time explaining everythin More

by Aimee L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Jay Awashra, Mark Almazan, Jay Awashra
Nov 22, 2011 -

Ancira Chrysler Jeep Dodge responded

Thank you for your kind words and for your business. It is very much appreciated. David Reininger General Manager

November 21, 2011

This was my worst experience ever buying a car. I have never paid msrp for a vehicle ever. I went in asking to pay 21-22k for a 2012 new jeep wrangler. I was clear that was all I wanted to pay and if th More

by Sb9618
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robbie
November 08, 2011

They are very disorganized, terrible at follow up, have salespeople that are clueless about their products, and they were not even close to fair on trade appraisals. My biggest mistake was wasting a few h More

by dhaas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Almazan
Nov 14, 2011 -

Ancira Chrysler Jeep Dodge responded

Mr. Haas My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. While 3rd party appraisal guides/books are a great tool for getting an estimate of what a vehicle is worth it does not take into consideration the local market value of vehicles. The vehicle history report and mileage greatly impact what that vehicle is worth. Having Auto check and Car Fax to view the history of your vehicle, it was involved in an accident. Therefore the diminished value does affect the vehicle appraisal. David Reininger General Manager

November 02, 2011

My salesman went beyond my expectations in securing financing for me so that I could buy a car. I was financially unprepared to purchase a vehicle when the engine went out in the jeep I had been drivi More

by Marjorie52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bates, Nathan Bates
Nov 04, 2011 -

Ancira Chrysler Jeep Dodge responded

Thank you for informing us what a great job Nathan Bates provided you. I enjoyed reading your review and appreciate your business. We are committed to providing high quality customer service and look forward to assisting you and your family with all of your automotive needs. David Reininger General Manager

October 23, 2011

I initially came in fort an oil change and was pleasantly surprised with the staff. It was my first time coming in and everyone was very friendly. I then thought I could do business here and considered tradi More

by RDELEON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bates, Jessie, Tony and Ginger, Nathan Bates
Oct 25, 2011 -

Ancira Chrysler Jeep Dodge responded

Thank you for informing us what a great job our sales and service staff has provided you. I enjoyed reading your review and appreciate your business. We are committed to providing high quality customer service and look forward to assisting you and your family with all of your automotive needs. David Reininger General Manager

October 20, 2011

I am very pleased with the Ancira Dealership. All of the sales people were friendly and curteous. My sales rep, Luis Menendez did an exceptional job making my buying experience pleasing. He was friendly, op More

by enh123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Menendez, Luis Menendez
Oct 20, 2011 -

Ancira Chrysler Jeep Dodge responded

Thank you for your kind words and for your business. It is very much appreciated. David Reininger General Manager

October 07, 2011

The internet sales manager (Mark) provided an up-front, bottom line, reasonable price for the new vehicle before I even visited, which was very helpful. The trade-in estimate was fair and an honest evalua More

by jasonkent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Almazan, Reggie Miller, L.T. Alvarado, Mark Almazan, L.T Alvarado, Reggie Miller
Oct 10, 2011 -

Ancira Chrysler Jeep Dodge responded

Mr. Kent Thank you for informing us what a great job our sales staff has provided you on your new vehicle purchase. I enjoyed reading your review and appreciate your business. We are committed to providing high quality customer service and look forward to assisting you and your family with all of your automotive needs. David Reininger General Manager

September 27, 2011

I had to buy 2 mirrors to replace one. Then, one of the I had to buy 2 mirrors to replace one. Then, one of the mirrors I bought didn't work. I was supposed to get a phone call to schedule an appointmen More

by Gary56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Carter
September 17, 2011

After a draining/frustrating week of various dealerships/salespeople, I came to Ancira. Juan Gomez was refreshing and his 10 plus years of experience showed. He listened to exactly what I was lo More

by JanisandJody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Gomez, Juan Gomez
Sep 20, 2011 -

Ancira Chrysler Jeep Dodge responded

Janis and Jody, Thank you for informing us what a great job Juan Gomez and our sales staff has provided you on your new vehicle purchase. I enjoyed reading your review and appreciate your business. Enjoy your new vehicle and we look forward to assisting you and your family for years to come. David Reininger General Manager

May 03, 2011

I feel like I am a very unlikely person to leave a review for a car dealer, much less leaving all 5s in the ratings. I have not had very good luck with dealers in the past. I am sure that much of it is my fa More

by Diggit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Knoblock and Jay Awashra, Paul Knoblock, Jay Awashra
May 11, 2011 -

Ancira Chrysler Jeep Dodge responded

I was so pleased to hear that Paul Knoblock and Jay Awashra made sure that they met or exceeded your expectations. We look forward to assisting you with your service needs as well. Enjoy your new vehicle. David Reininger General Manager

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