Ancira Chrysler Jeep Dodge

THIS WAS SECOND VISIT TO YOUR DEALERSHIP. FIRST TIME DID NOT PURCHASE A CAR. BUT WHAT BROUGHT ME BACK WAS THE GREAT CUSTOMER SERVICE. MY VISIT ON SUNDAY APRIL 15 2012 WAS EVEN BETTER THAN LAST TIME. BECAUSE NOT PURCHASE A CAR. BUT WHAT BROUGHT ME BACK WAS THE GREAT CUSTOMER SERVICE. MY VISIT ON SUNDAY APRIL 15 2012 WAS EVEN BETTER THAN LAST TIME. BECAUSE I WENT IN LOOKING FOR A 2012 DODGE CHARGER. WHEN ME AND MY WIFE ARRIVED ROBERT GREETED US AND ASKED WHAT WE WERE LOOKING FOR, EXPLAINED THAT I WAS INTERRESTED IN THE 2012 CHARGER THAT WAS ADVERTISED IN THE PAPER. WITH NO HESITATION HE SAID HE WOULD BE BACK WITH KEYS. ARRIVED WITH KEYS TEST DROVE AND THEN STARTED ON LONG PAPER WORK PROCESS. AFTER FILLING OUT PAPER WORK, WE WERE INTRODUCED TO JARROD. JARROD EXPLAINED THAT THERE WAS ISSUES WITH THE CAR I WAS TRADING IN. AND ENCOURAGED US TO CHECK OUT A DIFFERENT CHARGER WITH MORE OPTIONS AND HE COULD GET THE DEAL DONE. SO WE FOUND ANOTHER ONE WITH MORE OPTIONS, ROBERT AND I TOOK CHARGER FOR A TEST DRIVE LONGER THAN I HAVE EVER BEEN ON TO GET THE FEEL FOR ALL DRIVING OPTIONS CAR HAD. WHEN WE GOT BACK TO DEALERSHIP ROBERT TURNED IN ALL PAPER WORKTO FINANCE. AFTER ABOUT 5 MIN. NATHAN CALLED US TO HIS OFFICE TO FINISH THE CAR DEAL. NATHAN TOOK THE TIME AND EXPLAINED ALL PAPER WORK SO THAT ME AND MY WIFE WOULD UNDERSTAND IT. NOT IN DEALERSHIP TALK. BY FAR THE BEST CUSTOMER FRIENDLY DEALERSHIP ME AND MY WIFE HAVE BEEN TO IN A WHILE. I WILL RECCOMEND OTHER FAMILY AND FRIENDS IN THE MARKET FOR A NEW OR USED CAR OR TRUCK. WOULD LIKE TO SAY THANKS TO THE GUYS (ROBERT JARROD NATHAN ) FOR THE GREAT CUSTOMER SERVICE. AND IN THE FUTURE I WILL BE BACK. THANKS DALE AND AMERICA MOORE More

Reggie Miller was very friendly, patient and helpful during the purchasing process. He took time to find the vehicle wanted with the exact options I was looking for and made sure to give me a thorough during the purchasing process. He took time to find the vehicle wanted with the exact options I was looking for and made sure to give me a thorough tour of the vehicle. He didn't act condescending at all because I was a single lady purchasing a vehicle on my own, as I have experienced in the past at other dealerships. He and his peers went out of their way to help me find the best financing available which I would think was quite a task for someone with credit issues that I have. He didn't blink an eye when I changed my mind about purchasing the Jeep Compass and opted for the Grand Cherokee at the last minute. He went back to secure the new financing for me. My overall experience was excellent. I certainly appreciate all the work Reggie and the gentlemen in financing did to put me into the vehicle I wanted. More

Robert was a great car salesman and I would do business with him again. I visited 5 Dodge dealerships and would rate Ancira in the top 2 I visited. with him again. I visited 5 Dodge dealerships and would rate Ancira in the top 2 I visited. More

Robert McConkey is a very helpful and nice sales man. He did not hesitate to help us through, dispite of the problem we are having,while other sales man did not take a chance to help,who aproach us at first did not hesitate to help us through, dispite of the problem we are having,while other sales man did not take a chance to help,who aproach us at first. we're about to turn around and leave the place when Robert knock on my window and told me that he heard about our problem and he is willing to help on anyway. Robert is the kind of sales man the customer looking for. we are so happy and thankful doing business with Robert, we went home with 2010 ford focus. Robert is the kind of salesman I would recommend to my friends for the future business. Thank you Robert McConkey!!!!! More

I went there only to get driving directions for another dealership, but this sales person was so nice and willing to sell and work with my budget that i ended up BUYING!! a new car from this dealership! gr dealership, but this sales person was so nice and willing to sell and work with my budget that i ended up BUYING!! a new car from this dealership! great saler! and speaks spanish and english! great! will come back in the future! More

This is the 4th car I've purchased and by far the best experience. I had some custom work done as well, and Karsten made sure everything was taken care of, and even followed up later to ensure there were experience. I had some custom work done as well, and Karsten made sure everything was taken care of, and even followed up later to ensure there were no issues. Excellent service. More

Frank was so awesome he took care of me and my friend and sold us both Challengers. she got a black one i got a red one. Good Job frank! sold us both Challengers. she got a black one i got a red one. Good Job frank! More

Our Salesman, Josh Aroum extended his professionalism to us with great patience, diligence and detail to exactness. Ms Yvette Dehoyos our Finance Advisor was also a pleasant contact with professional skill us with great patience, diligence and detail to exactness. Ms Yvette Dehoyos our Finance Advisor was also a pleasant contact with professional skills. Qualities such as these make commitment to buying easier. More

We were dealing with four different dealerships to get the vehicle we wanted to the specs we wanted. Jeff was one of the salesman we were dealing with. As we went through the process no other dealership o the vehicle we wanted to the specs we wanted. Jeff was one of the salesman we were dealing with. As we went through the process no other dealership or salesman worked as hard to keep our business. We were buying a new Jeep and the other dealers were just not helpful with fulfilling our wishes. Jeff Kaupert went out of his way and took his off time to work on this deal for us and made it happen. Jeff followed up by even helping me out with some after sales items we wanted to get done with the jeep. We left our garage door opener in the trade and he offered to bring it to us on the other side of town. No one likes to go through the process of buying a car but when you have someone that helps like Jeff did for us it makes it much less painful. Thanks Jeff and you have our business on any new car we purchase in the future. More

Robert was great. Worked with us. Once offer was closed (management) seemed to drag their feet and take unusually long to gather all paper work and close. Overall, i will be back and would recommend. (management) seemed to drag their feet and take unusually long to gather all paper work and close. Overall, i will be back and would recommend. More