Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ancira Chrysler Jeep Dodge
San Antonio, TX
854 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 854 reviews
August 01, 2012
Steven was a great sales person he was very helpful, very friendly, and outgoing he was very knowledgeable on the vehicle I purchased and I liked the fact he was in the military seeing as how I am as well. I friendly, and outgoing he was very knowledgeable on the vehicle I purchased and I liked the fact he was in the military seeing as how I am as well. I would personally recommend him to anyone looking to purchase a Mopar vehicle. More
by Unfoldedbus
Employees Worked With
Steven Marte, Steven Marte
July 30, 2012
I did not think I was going to be able to walk out of Ancira with a car but I went anyway to check it out. Jeff Kaupert went above and beyond to find the right vehical for the right price and I am so gla Ancira with a car but I went anyway to check it out. Jeff Kaupert went above and beyond to find the right vehical for the right price and I am so glad I stopped by! If I know of anyone who wants to buy a car or truck I am definatly sending them to Ancira Dodge/Jeep and telling them to ask for Jeff. More
by IAS2977
Employees Worked With
Jeff Kaupert
July 29, 2012
This dealership was very friendly and determined to make a sale, but not in that pushy hurry up and buy manner. When I first went down to the dealership(by appointment) Trey told me that I had been approved a sale, but not in that pushy hurry up and buy manner. When I first went down to the dealership(by appointment) Trey told me that I had been approved with no cash down for a different vehicle than what I asked for. I advised him that this was not what I wanted, he then began to check through their inventory list looking for the automatic Mazda 3 that I wanted. We began to look around thru the dealer lot, but all the Mazda 3's were manual. We then passed by the 2009 Ford Fusion that he had me approved for. Trey stated that we could test drive that car while he has another associate search for the Mazda 3. I was very hesitant, but in frustration and disappointment I agreed to drive the car. Upon entering the car, I was silently amazed by the look and feel of the car(which has aux, USB, bluetooth, and moon roof). Being the tech savvy person that I am, I was sold on this car features. I took off in the car and loved the engines small roar as well as the performance this car provided, I was no longer interested in the Mazda 3. We went back to the office and began to process paper work. The process was somewhat long, but no longer than expected for a car purchase. I can not stress enough how great of an employee Trey was. There were several small things that I asked for or had questions on that Trey so easily resolved without hesitation. I will definitely be back. In conclusion....THINK ANCIRA! More
by michaelkelly175
Employees Worked With
Trey Hutchison
July 28, 2012
Awesome experience. Great trade in price and excellent new car price. All said and done, this was a painless experience. Looking forward to a future deal with this dealership. new car price. All said and done, this was a painless experience. Looking forward to a future deal with this dealership. More
by stupid70
Employees Worked With
Bruce Leingang, Jay Ashara, Jay Awashra
July 26, 2012
This car buying experience was professional and I recommend Ancira to those looking for a pleasant experience. The whole process was easy and Ancira outshined a few of their competitors with their cu recommend Ancira to those looking for a pleasant experience. The whole process was easy and Ancira outshined a few of their competitors with their customer service. Hopefully, it will remain there after the purchase as well. More
by gobot1234
Employees Worked With
Steven Marte, Steven Marte
July 24, 2012
David and Paul were very helpful and gave me a great price on a new Jeep Patriot. The car had a scratch but they are going to fix it up for me to pick up in a couple of days. They were friendly and cl price on a new Jeep Patriot. The car had a scratch but they are going to fix it up for me to pick up in a couple of days. They were friendly and clear and I would definitely recommend. An enjoyable experience at this dealership. More
by utsagrad
Employees Worked With
David Feigenbaum and internet salesman Paul, Paul Knoblock, David Feigenbaum
July 24, 2012
Was able to test drive multiple jeeps and never felt rushed. When it came to make the deal I felt they tried to gouge me. No one parts sticker price, but that was what was tried. I finally had enough rushed. When it came to make the deal I felt they tried to gouge me. No one parts sticker price, but that was what was tried. I finally had enough and started to leave to go to another dealer. Sales manager actually came out and knocked on my window to get me to stop. He actually made the deal I was happy with right on the spot. Don't know why I had to go through all of the trouble to begin with. Ended up being satisfied. More
by Westtxjeep2012
Employees Worked With
Reggie Miller
July 22, 2012
david was very knowledgeable and explained everything.i would highly recommend david. no pressure and was up front from onset.wow did not have to haggle,just a good deal. would highly recommend david. no pressure and was up front from onset.wow did not have to haggle,just a good deal. More
by txtshirt
Employees Worked With
david feigenbaum, David Feigenbaum
July 22, 2012
I bought my 2010 Dodge Charger SXT last year in August. I had a good experience with the sales team. I even interacted with the used car sales manager. He gave me a great deal and I really appreciated that b had a good experience with the sales team. I even interacted with the used car sales manager. He gave me a great deal and I really appreciated that but I feel that getting a deal cost me more in the future. We closed the deal real late at night, I asked for the car to be waxed/washed to which I was told, it was washed a few days ago. The windshield had a lot of what I thought was bug crap or sticky thing from trees, Reggie Miller told me to take it to a detail specialist and ask for "steel wool" treatment. It will come right off. I found out later that the windshield had tiny tiny chips on the entire windshield, not dirt. Car had 40+k miles and was driven to Texas from a different state. Same thing with the front bumper, head lights and the hood but that I wasn't too overly worried about. When I asked Reggie about this particular issue before driving it home, again I was told that I needed to be washed. The back bumper was loose, so the car would drift on the highway. They thought it a realignment issue. The breaks were bad, they tried to fix that. The car stutters when in reverse, I was told its because itsa heavy car. Break still makes noise a year after I bought it. The back bumper still keeps coming loose. Just got it fixed again yesterday. If a general manager is going to read this, please check my records so that you know I'm not exaggerating. I was told, "you can't get everything when you get a deal like this." I left messages for the manager, never got any responses. Reggie Miller said its not going to happen, just replace the windshield: $1,000+. The great experience turned into a crappy one. I still go back to ANCIRA for all my service because of Tony. Incredible customer service, he knew my situation. Always helped me out, where as Perry, he did what he was trained to do and by the book. I don't blame him. There was a lot of stuff wrong with the car and still is. I got so fed up with calling that I gave up. But that windshield is too messed up for me to stop paying attention. Even some of the racing stripes were coming off. I was desperate and I needed a car, I regret my decision. If someone is reading this, contact me or do something to where customers don't get screwed over. Thanks! More
by hamzilla25
Employees Worked With
Reggie Miller (sales), Tony (service)
July 18, 2012
Steven did an excellent job of showing me a new Dodge Challenger R/T and then allowing a test drive of the car. He was very professional in describing all the features of this model and answering all qu Challenger R/T and then allowing a test drive of the car. He was very professional in describing all the features of this model and answering all questions I had. More
by Scott58
Employees Worked With
Steven Marta, Steven Marte
