Ancira Chrysler Jeep Dodge

Cody worked really hard to find a vehicle for me over several days time. Finally, he found a couple choices for me and I went down to San Antonio from Austin to pick out the car. I had already been app several days time. Finally, he found a couple choices for me and I went down to San Antonio from Austin to pick out the car. I had already been approved financing and just needed to pick the car and sign the paperwork. I can't express enough how great Cody was with me. Patient, hardworking, funny and very helpful! This was the first time I was buying a car on my own and was really nervous about it - but Cody stayed with me until I went into financing keeping me company and cracking jokes to help with my nervousness. I was very pleased with everything until I got into finance. Then the guy was fairly phoney and immediately he gave me an interest rate 2 points higher than what I had been originally approved for before I got there. He tried to play it off by saying that it must be because the car I finally chose was older - it was actually several years newer. Then he said that it must be from a different finance company...but it wasn't. Then he said he had no control over the interest rate. Well that wasn't quite true either. I found Cody and he fixed that problem. Then the finance guy wouldn't take no for an answer when he was "selling" me all the warranty plans. None of them was better than the warrantly currently on the car and between that and my very good insurance coverage I explained I didn't need any of those plans. He was not happy. Finally then I paid my $10,000 down payment, signed everything and when I walked out of the office, there was Cody to take me to my new car! A full tank of gas, a nicely cleaned car, a cool key ring and then Cody went over everything about the car with me again. Making sure I knew how to use everything in the car, showing me where the spare tire was and other things I would have never thought to ask! A couple days later I found out that the terms of my financing suddenly changed to less months and a higher payment. I really wonder if the finance guy had anything to do with that! I mean why would they approve it over the computer and then it suddenly changes?????!!!! I have now gotten my own financing - at a lower interest rate by a full point and lower payments, the same time period of 72 months and still no co-signer. And I didn't have one lick of problem with that financing person....sure makes a person wonder. Maybe you ought see if this guy screwed with my financing because I wouldn't sign up for all the extra warranty stuff..... Overall, I would always recommend Cody Rokahr - I will follow him whether he moves to another dealership or not in the future. Never will ever go through your financing guy again tho....and I will tell others that too. More

Carlos was by far the best salesman we dealt with in our car buying experience. He was honest and easy to work with. He gave us a great deal. We highly recommend him. car buying experience. He was honest and easy to work with. He gave us a great deal. We highly recommend him. More

Steven Marte was super helpful and kind. He answered any questions we had. He took the time to get to know what we really wanted and found it for us. He wasn't pushy at all. He knew his product. I would def questions we had. He took the time to get to know what we really wanted and found it for us. He wasn't pushy at all. He knew his product. I would definitely recommend him to anyone interested in buying a vehicle. More

I have been searching for just the right Jeep for weeks, making numerous phone calls and sending even more emails, to various dealerships across the country. By far, the best and most prompt service was sh making numerous phone calls and sending even more emails, to various dealerships across the country. By far, the best and most prompt service was shown by Ancira Chrysler Jeep Dodge Ram and specifically,David P Sullivan. He took me and inquiries very seriously from the beginning and made me feel as if my business was just as important as the customer sitting in the dealership. I am in NJ, and they were willing to work with me to complete the sale and get my jeep shipped to me without even stepping foot in the dealership. He answered every question and found answers for those he didn't know off hand. In the end my car buyer backed out and I regretfully had to hold off on purchasing my Jeep from David and Ancira, but I will be sure to contact them first when I am back in the market. With prices like theirs and the quality of people they employee, I'd be foolish to go anywhere else. Thanks David..... Sincerely, Jim M. of NJ More

Sam was a tremendous asset to the Ancira dealership during our sales process. His dedication to customer service was impressive. He made the process of buying a new car go smoothly. He treated us with during our sales process. His dedication to customer service was impressive. He made the process of buying a new car go smoothly. He treated us with respect and made the haggling process "painless" comparative to past purchasing experiences. More

Outstanding service... special kudos to Reggie Miller and Paul Zini. I have always dealt with Ancira when it comes to servicing my Jeep vehicles, past and present. The staff is competent and professional. Th Paul Zini. I have always dealt with Ancira when it comes to servicing my Jeep vehicles, past and present. The staff is competent and professional. That is why it was my logical first choice for buying a new Jeep. I obviously made the right choice! More

Excellent dealership employees were very helpful and friendly it was just such a great atmosphere would deffinatly reccomend to my friends and family I'm have given this rating because I feel that my s friendly it was just such a great atmosphere would deffinatly reccomend to my friends and family I'm have given this rating because I feel that my sales men did such a great job. More

I had a really great experience with Steven and buying our new truck! He was very friendly and got me everything I wanted! Thank you so much!! our new truck! He was very friendly and got me everything I wanted! Thank you so much!! More

MY RECENT PURCHASE FROM ANCIRA WAS EXCELLENT. ROBERT MCCONKEY AND STAFF WENT OUT OF THEIR WAY TO ENSURE I WAS WELL TAKEN CARE OF. TILL THIS DAY ROBERT HAS BEEN EXTREMELY HELPFUL AND VERY KNOWLEDGEABLE A MCCONKEY AND STAFF WENT OUT OF THEIR WAY TO ENSURE I WAS WELL TAKEN CARE OF. TILL THIS DAY ROBERT HAS BEEN EXTREMELY HELPFUL AND VERY KNOWLEDGEABLE ANSWERING ALL MY QUESTIONS AND CONCERNS. THIS IS MY SECOND PURCHASE FROM ANCIRA AND WILL CONTINUE TO RETURN BECAUSE OF THEIR INTEGRITY AND GREAT CUSTOMER SERVICE. THANKS!!! More

I had no expectations of buying a new truck when I visited the dealership, as a matter of fact I was looking for a something used. Cody showed me his used inventory and then we talked about new, told visited the dealership, as a matter of fact I was looking for a something used. Cody showed me his used inventory and then we talked about new, told him I wasn't sure if I wanted a new truck. No pressure and one hour later I was driving a new Dodge Ram 1500. Actually at a payment that was lower than I expected. Good for these folks. Michelle, the Finance Lady, again no pressure. All in all, finally a pleseant experience at an auto dealership. More