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Alpine Nissan of Denver Service Department

Denver, CO

4.3
152 Reviews

152 Reviews of Alpine Nissan of Denver Service Department

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March 13, 2021

I had a frozen shifter - same complaint I’ve seen on many Nissan complaint sites. Hard to score because I don’t know who I am scoring. If Nissan - then Zero. Should never have to fork out $900+ to replace More

by CarlC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian
Mar 17, 2021 -

Alpine Nissan of Denver responded

Hello, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Nick Yaw, Service Manager

March 11, 2021

Wonderful customer service, they really take the time to get to know their customers. Service was quick, efficient and clean. I am a repeat customer. More

by becabones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Mar 11, 2021 -

Alpine Nissan of Denver responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jeff Bejarano, General Manager

March 08, 2021

Very friendly and courteous staff very knowledgeable and compassionate to the customers needs i was very satisfied with the service and experience i had at this dealership. More

by Fitchjames50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Lupo service advisor
Mar 09, 2021 -

Alpine Nissan of Denver responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Jeff Bejarano, General Manager

January 15, 2021

If you were using the Service department be aware they are a scam they will try to upsell you on things you do not need. They tried to sell me a new battery twice after I replaced my battery. They tried More

by Memiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jan 19, 2021 -

Alpine Nissan of Denver responded

Hello there, thank you for reaching out. I want to assure you that honesty is one of the core principles of our dealership and the Larry H. Miller organization. If you believe you were taken advantage of or lied to, then I’d appreciate the chance to get to the bottom of this as quickly as possible. Hopefully we can clear up any confusion and work towards a resolution together. - Jeff Bejarano, General Manager

Jan 20, 2021 -

Memiller responded

I sold my Nissan and will never own another one. Every person I talk cars/trucks with I will tell them never buy a Nissan and never trust Larry H. Miller. I just purchased a new 21 Tacoma and went out of my way to make sure not to deal with Larry H. Miller.

January 04, 2021

Vishal and Alex did a great job from finding the right vehicle, to getting the right deal, down to the vehicle being delivered. Great customer service! More

by tonia_7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hunstman
Jan 04, 2021 -

Alpine Nissan of Denver responded

Thanks for your wonderful review. We hope to work with you again soon! - Jeff Bejarano, General Manager

November 13, 2020

As always, the service team was professional and patient. Julian was exceptional in his duties. This young man is a keeper. He is knowledgeable, professional , and is a kind man. These are rare qualities More

by lightworkerhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
Nov 16, 2020 -

Alpine Nissan of Denver responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jeff Bejarano, General Manager

November 07, 2020

I had an oil change done on my Ranger. The Tech filled the engine with the wrong grade of oil, in addition the engine was 1/2 quart low on oil. More

by hebostwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Nov 11, 2020 -

Alpine Nissan of Denver responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Nick Yaw, Service Manager

October 29, 2020

Did a great job! Jermary the tech I worked with needs a raise. He went above and beyond to take care of us. Thanks Jermary More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermary in the service department
Oct 30, 2020 -

Alpine Nissan of Denver responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jeff Bejarano, General Manager

October 17, 2020

Greatest dealership in America, and the only dealership I would buy a vehicle from. I've brought 2 vehicles from them over the past 10 years and their service department is the only ones who service them. More

by sgmgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Dear / Highly professional
Oct 19, 2020 -

Alpine Nissan of Denver responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Jeff Bejarano, General Manager

September 23, 2020

I recently bought a Nissan Rogue Sport. Just stopped by this dealership and asked about help in knowing all the features of the tech package. Julian Gonzales could not have been kinder in going over everyt More

by kjnormandy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Gonzales
Sep 23, 2020 -

Alpine Nissan of Denver responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jeff Bejarano, General Manager

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