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Alpine Nissan of Denver Service Department

Denver, CO

4.3
256 Reviews
Call Service Center (720) 689-5908

256 Reviews of Alpine Nissan of Denver Service Department

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July 28, 2025

I was pleased with the service I received and my only complaint is, they washed my vehicle but did not dry it off. I had a rough time getting all of the water spots off after the sun baked them on. Da More

by rdornz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danni Lopez
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Jul 28, 2025 -

Alpine Nissan of Denver responded

rdornz28, Thank you so much for your feedback! We're glad to hear that Danni provided excellent service and kept you informed throughout your visit. We truly appreciate you pointing out the issue with the wash — we apologize for the inconvenience the water spots caused. We'll be sure to address this with our team so future washes are dried properly. We hope to see you again soon and deliver an even better experience next time!

July 24, 2025

Kyle was great because he was friendly, efficient and professional. Thank you so very much! More

by ccrec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Alpine Nissan of Denver responded

ccrec, Thank you so much for the kind words! We’re thrilled to hear that Kyle made your experience a great one with his friendly, efficient, and professional service. We’ll be sure to pass along your thanks—he’ll really appreciate it! Let us know if there’s anything else we can help with.

July 24, 2025

This dealership has provided exceptional service through many owners over the past twelve years. Alpine, the new owners, are no exception. Though I did have a problem with a recent tire purchase, the issue More

by adamsons100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phet Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Alpine Nissan of Denver responded

adamsons100, Thank you for your continued loyalty and for sharing your experience with us over the past twelve years! We’re grateful to hear that even through changes in ownership, the service has remained exceptional—and we’re proud to continue that tradition at Alpine. We're glad we could resolve the tire issue to your satisfaction and truly value your trust in our team. It’s also great to hear about your commitment to EVs—your Ariya is in excellent hands with us!

July 22, 2025

The staff was extremely friendly and knowledgeable! ! I was pleased with the service. Much more impressed with service than the sales department. More

by mmursusly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Gutierrez
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Jul 22, 2025 -

Alpine Nissan of Denver responded

mmursusly2, Thank you for your feedback! We're so glad to hear that our service team made a great impression with their friendliness and expertise. We appreciate your honesty regarding your sales experience and will be sure to share it with the team so we can continue to improve. We hope to see you again soon!

July 21, 2025

Decent service but a little expensive on services they offer such as oil changes etc More

by cdavidson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Alpine Nissan of Denver responded

cdavidson30, Thank you for your feedback! We’re glad to hear you had a decent experience overall. We do our best to provide quality service using certified technicians and genuine parts, which can sometimes make our prices a bit higher than quick-service shops. That said, we always want our customers to feel they’re getting great value — if you ever have questions about pricing or promotions, please don’t hesitate to ask. We appreciate your visit and hope to see you again!

July 18, 2025

Great communication, handled all of my concerns with ease. I would recommend this service department. More

by TJ Pacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Alpine Nissan of Denver responded

TJ Pacheco, Thank you so much for your kind words! We're glad to hear that our team was able to address all your concerns and provide a smooth experience. We truly appreciate your recommendation and look forward to assisting you again in the future!

July 16, 2025

Ally was incredibly helpful and knowledgeable. She made this a great experience! I will ask for her again. More

by meganjo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Alpine Nissan of Denver responded

meganjo22, Thank you so much for the kind words! We're thrilled to hear Ally made your experience such a positive one. We'll be sure to share your feedback with her—and we’ll be ready to welcome you back anytime!

July 11, 2025

Very expensive labor is why and you need a master chef over the mechanics to double check work before leaving the shop cost the customer way to much to make mistakes or over charge on time spent on vehicl More

by RMR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cara Galvez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Alpine Nissan of Denver responded

RMR34, Thank you for your feedback — we completely understand your concerns. Automotive service can feel costly, especially when unexpected charges arise. Our labor rates reflect the training, tools, and certification our technicians carry, but that doesn’t mean your experience should include any confusion or doubt. We absolutely agree that quality control is critical, and we're always working to ensure every vehicle is thoroughly inspected before leaving our shop. If you ever have questions about the work performed or charges on your invoice, we’re happy to go over them with you in detail. Your trust means everything to us, and we appreciate the chance to improve.

July 10, 2025

Advisor Alejandra was amazing. She is interested in your purpose of bringing your car into the service department. She will see that your vehicle is taken care of and that you’re h More

by karendharris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Alpine Nissan of Denver responded

karendharris3, Thank you so much for the kind words! We're thrilled to hear that Alejandra made such a positive impact on your service experience. Her dedication to truly listening and making sure your vehicle is well taken care of is exactly what we strive for. We'll be sure to share your feedback with her — it will mean a lot. Thanks again for the recommendation!

July 03, 2025

The estimate for an oil change was half of the actual price. Not transparent. The ole bate n’ switch routine. More

by japanese.swamp.fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Froid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Alpine Nissan of Denver responded

japanese.swamp.fox, We’re very sorry to hear about your experience and completely understand your frustration. That’s not the kind of transparency we strive for, and we appreciate you bringing it to our attention. We’d like the opportunity to look into what happened and make things right—please feel free to reach out directly so we can address this properly.

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