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Alpine Nissan of Denver Service Department

Denver, CO

4.3
256 Reviews

256 Reviews of Alpine Nissan of Denver Service Department

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August 27, 2025

Alpine Nissan rocks! Allen Froid in service dept was excellent and very helpful ..I will always bring my Rogue in for service.. More

by susemw62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Alpine Nissan of Denver responded

susemw62, We love hearing this! 🎉 Thank you for sharing your experience with Allen and our service team. We’re so glad you’ll continue to trust us with your Rogue—our team will always be here to help keep it running at its best!

August 26, 2025

Kyle was very courteous and professional, he got me in on time,, I am very satisfied. More

by jicurtis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Alpine Nissan of Denver responded

jicurtis, Thank you for sharing your experience! We’re so glad to hear Kyle was able to get you in on time and provide courteous and professional service. Your satisfaction is our top priority, and we’re happy to know you had a great experience. We look forward to serving you again soon!

August 25, 2025

Kyle was very helpful and he kept me informed regarding what my truck needed and I received my truck back in record time. I will ask for Kyle for any future service that my vehicles need. Kyle was a supe More

by rdornz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Alpine Nissan of Denver responded

rdornz28, Thank you for your kind words! We're thrilled to hear that Kyle provided such excellent service and kept you well-informed throughout the process. It's great to know your truck was ready in record time! We'll be sure to pass along your praise—Kyle will be honored to hear he made such a positive impression. We look forward to assisting you again in the future!

August 22, 2025

Kyle was extremely helpful and timely with handling my emergency repair, would definitely recommend to others! More

by cathiescherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Alpine Nissan of Denver responded

cathiescherr, Thank you for sharing your experience! We’re glad Kyle was able to help with your emergency repair quickly and efficiently. We’ll be sure to pass along your recommendation—our team is always here when you need us!

August 19, 2025

David had a horrible attitude and customer service. I definitely DO NOT recommend this location or working with David unless you want to be yelled at and disrespected for literally no reason. I did spe More

by gildardogil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Alpine Nissan of Denver responded

gildardogil, We are truly sorry to hear about your experience. The attitude and disrespect you described are unacceptable, and we regret that this happened during your visit. In addition, your vehicle should have been returned in clean condition, and we apologize that it was not. While we are glad you were able to connect with Phet, it’s clear we did not meet the level of service you deserve. Your feedback will be shared with our team immediately so we can address these concerns and ensure they do not happen again. Thank you for bringing this to our attention.

August 19, 2025

David Bohn was extremely cranky . I presented oil change coupon for $49.99 that was sent to me by Nissan. He entered coupon value at almost $53. When I pointed out the discrepancy and More

by CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Alpine Nissan of Denver responded

xx, We’re very sorry to hear about your experience with our service department and the interaction you described. It’s disappointing to learn that the coupon issue was not handled properly and that you were made to feel blamed for using our shuttle service. That is not the level of respect or customer care we strive to provide. Your feedback has been shared with our management team so we can address this situation directly. We truly value your business and regret that this experience has left you uncertain about future service with us. Please reach out to our Service Manager so we can personally make this right and restore your confidence in working with us.

August 19, 2025

Allen is so patient and explains everything in detail, his communication skills are excellent! Alpine Nissan did a great job with everything that needed to be done on my car. Thank you! More

by Jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Alpine Nissan of Denver responded

Jw, Thank you for your kind words! We’re so glad to hear Allen took the time to explain everything clearly and made sure you felt comfortable throughout the process. We’ll be sure to share your feedback with him and the rest of our Alpine Nissan team. We truly appreciate your trust in us and look forward to helping you again whenever you need us!

August 18, 2025

Every one was nice ad very helpful, service was fast and it was done when they said it would be More

by ccline3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Alpine Nissan of Denver responded

ccline3, Thank you for your kind words! We’re happy to hear our team was helpful and that your service was completed quickly and on time. We appreciate your trust and look forward to seeing you again!

August 17, 2025

3 weeks later my engine light is back on after they made repairs to my car Made an appointment and was told they wouldn't even get to my car for 2 days Service and repairs sucks More

by torimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Alpine Nissan of Denver responded

torimm, We’re very sorry to hear about your experience. We understand how frustrating it must be to have your check engine light come back on so soon after repairs, and to face delays with your appointment. This is not the level of service we want for our customers. Please reach out to us directly so we can make this right and get your vehicle taken care of as quickly as possible.

August 16, 2025

I don’t have anything to add blah blah blah blah blah blah blah blah More

by sandiehammerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Alpine Nissan of Denver responded

sandiehammerly, Thanks for the 5 stars!

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