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Alpine Nissan of Denver Service Department

Denver, CO

4.3
194 Reviews
Call Service Center (720) 689-5908

194 Reviews of Alpine Nissan of Denver Service Department

Sort by
May 29, 2025

They took my car for a joyride after disconnecting and breaking my dash cam. They said they would make it right, then just got crickets. If you want unprofessional, look no further. More

by jshima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cara Galvez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Alpine Nissan of Denver responded

jshima, As we have already stated in all your previous reviews, we apologize for any miscommunication. We take your concerns very seriously, and we’re sorry to hear you feel this way. However, after thoroughly reviewing the situation, we want to clarify that no one from our team took your vehicle for a joyride, nor did we tamper with or break any of your equipment, including your dash cam. We aim to treat every customer and vehicle with the utmost care and professionalism. Our service director will be in touch with you to reiterate everything. Thank you

May 28, 2025

Jalene is very helpful and explains what needs to be done. She does her best to get get the quickest available time. More

by skmather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Alpine Nissan of Denver responded

skmather, Thank you so much for being an Alpine customer and coming in to see our service team! We are thrilled to hear that Jalene was able to assist you and get you in and out quickly! We hope to see you again next time!

May 27, 2025

They did a great job. They were quick, honest, and transparent. They didn’t try to up sale me. It was nice that they also offered to get me a Lyft ride home and then back More

by Christopher Herring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Alpine Nissan of Denver responded

Christopher Herring, Thank you so much for your kind words! We're glad to hear you appreciated our honesty, efficiency, and transparency. We believe in making things easy and comfortable for our customers, so we're happy the Lyft ride helped. We truly appreciate your support and look forward to serving you again!

May 27, 2025

Its was easy and very clear experience working with Allen .thanks for the time and patience . More

by Joshuamolock12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Alpine Nissan of Denver responded

Joshuamolock12, Thank you! I'm really glad to hear the experience was easy and clear. It was a pleasure working with you as well—thank you for your trust, time, and kind words!

May 24, 2025

They were fast, very professional and did a great job. Not to mention a good deal and value. More

by dontworryretirejoyful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Reichardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Huntsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Alpine Nissan of Denver responded

dontworryretirejoyful, Thank you so much for the kind words! We're thrilled to hear you were happy with our speed, professionalism, and the value we provided. It was a pleasure working with you!

May 23, 2025

My service rep Allie was great. Courteous and communicative and straightforward. I recommend her highly! More

by eolentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Alpine Nissan of Denver responded

eolentz, Thank you so much for your kind words! We're thrilled to hear that Allie provided you with such a positive experience. We'll be sure to pass along your compliments—she’ll really appreciate it. If there's anything else we can do for you, don't hesitate to reach out!

May 23, 2025

My experence was great. They were fast and did what my car needed. They kept me informed about the service. More

by rbuchaaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Alpine Nissan of Denver responded

rbuchaaz, Thank you for sharing your experience! We're glad to hear everything went smoothly and that our team kept you informed throughout the process. It's great to know your car received exactly what it needed—quickly and efficiently. We appreciate your trust in us and look forward to serving you again!

May 23, 2025

All was good glad I could get a ride to and from the dealership, Jalene was great & I will be reaching out to her in future appointments. More

by dnsela8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Alpine Nissan of Denver responded

dnsela8, That’s wonderful to hear! We're glad everything went smoothly and that Jalene provided such great service. We’ll be sure to pass along your kind words to her. Don’t hesitate to reach out when you're ready for your next appointment—we’ll be happy to help!

May 19, 2025

My advisor was very cold and unwelcoming towards me not much conversation or interest to me. But he was extremely nice to a “white” women and her children offering them hot wheel cars while he was helping More

by crystal82perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bohn
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Alpine Nissan of Denver responded

crystal82perez, We sincerely apologize that your experience at our dealership was not at the level of service we aim to provide. We strive to be welcoming to each of our valued customers, and we are truly sorry that we failed to meet that expectation for you. We want to assure you that we are taking your review very seriously, and we will address this matter promptly and efficiently. We hope that if you ever come in for service again you will have a much better experience. Thank you.

May 19, 2025

Great experience. A very courteous and knowledgeable staff. Allen was a joy to work with. Very professional. More

by longmonter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Froid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Alpine Nissan of Denver responded

longmonter1, Thank you for the kind words! We are thrilled to hear you had a great experience with our team. Come see us again soon!

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