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Alpine Nissan of Denver Service Department
Denver, CO
194 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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194 Reviews of Alpine Nissan of Denver Service Department
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June 07, 2025
This is like the 3rd time I've left a review. I don't know how many times I need to tell you that you did a garbage job. I came in mostly to get a new key. Also got an oil change, and to rep I don't know how many times I need to tell you that you did a garbage job. I came in mostly to get a new key. Also got an oil change, and to replace tires since it had a flat. Up front you said that it'd cost $70 plus taxes and fees for an oil change, which is already pricey. Turn out that the taxes and fees were an extra $20. You out-right lied to me. No reasonable person would take taxes and fees to mean an extra $20. You absolutely refused to replace less than 4 tires. I have never had that happen before. It's a 2 wheel drive vehicle. You can recommend against replacing just 2 tires. But refusing to replace just 2 tires is xxxxxxx behavior. Additionally, those 4 tires would have been $1000, plus taxes and fees. I expect the dealership garage to overcharge. That price is a downright rip-off. I have replaced all 4 tires for less than $600 total. And who knows what "taxes and fees" mean. Because you can't be upfront with the actual cost of service. Because you are liars. I went there for convenience, because we had needed a new key, and then got a flat tire, and also needed to get the oil changed. You overcharged for the key replacement. You overcharged for the oil replacement. You then had also lied about the actual cost of those services. And then you tried to steal my back tires which were still perfectly fine and didn't need replacing. And tried to overcharge for those tires, and I still don't know how much it actually would have cost to get all 4 replaced because you can't be upfront about the actual cost of service. I was thinking that I might need to get a new car sometime soon. But if I do, it definitely won't be from the Alpine Dealership. Because their service department are liars and can't be trusted. More
by asl'dkfja'sldkfja;sldkjf;
Verified CustomerEmployees Worked With
June 04, 2025
I don't remember the Service writers name but He got me in and out fast. 5 stars in and out fast. 5 stars More
by rfling66
June 03, 2025
The service was quick and Jaylene did a good job, however they did not wash the car after the service they did not wash the car after the service More
by sksidhom
Employees Worked With
June 02, 2025
Shorter wait than I planned. The young lady helping me was super nice. Didn't see anyone else. If you are looking to improve something, the TV needs to have a subscription to s The young lady helping me was super nice. Didn't see anyone else. If you are looking to improve something, the TV needs to have a subscription to something, like a sports channel, or Netflix, something easy to get to I ended up watching a Tuna fishing show, the last thing I would have wanted. More
by nate.ahrens
Employees Worked With
June 02, 2025
Jalene was very helpful and communicative, and got me my vehicle back much quicker than I expected. I’ll be asking for her for any future service I need. vehicle back much quicker than I expected. I’ll be asking for her for any future service I need. More
by Marisa B
Employees Worked With
May 31, 2025
Jalene is good and helpful but I ended waiting little longer than I expected that day. longer than I expected that day. More
by komata123
Employees Worked With
May 31, 2025
All the services was great I was thinking that’s was for sale department my apologies my mistake sale department my apologies my mistake More
by Elidasandoval33
Employees Worked With
May 30, 2025
Allie was my service rep, she was very knowledgeable she really cared and knew her stuff, I just was very comfortable talking to her really cared and knew her stuff, I just was very comfortable talking to her More
by jvbender
Employees Worked With
May 30, 2025
Arrived for my service appointment, and Allen had everything ready before I arrived. We went over service procedures that I need done and everything went smoothly with all services completed in a tim everything ready before I arrived. We went over service procedures that I need done and everything went smoothly with all services completed in a timely manner. Then they washed the car before I finished my business with Alpine. More
by eeburgess
Employees Worked With
