Alpine Buick GMC South - Service Center
Colorado Springs, CO
291 Reviews of Alpine Buick GMC South - Service Center
I brought my truck to be fixed, and was assured it would be ready by a certain date , then Eric called me to tell me it will not be ready by then , and that it will take even longer, i told him i needed it be ready by a certain date , then Eric called me to tell me it will not be ready by then , and that it will take even longer, i told him i needed it urgently for work and would not have gotten it fixed if it wasn’t going to be ready on time. Eric huffed on the phone and you could hear the frustration and attitude from him, all because i told him i wouldve rather them not have touch it at all, than not have it ready in time. He NEVER answers his phone calls, i have tried to reach him over ten times with no luck, or i would be told he would call me, and he never would. Very dissatisfied and will not be choosing him for service again More
They diagnosed my truck in just one day and ordered the necessary parts for the repair. I must say, I've been to several other GMC dealers with less favorable experiences. Many of them hold onto your vehic necessary parts for the repair. I must say, I've been to several other GMC dealers with less favorable experiences. Many of them hold onto your vehicle for days before even inspecting it, but Alpine of Colorado Springs really delivered. More
They do not hold up appointments or fix the problem ib would recommend taking it anywherelse would recommend taking it anywherelse More
During this particular service I was supposed to receive a tire rotation and air pressure check. Neither happened but the receipt stated the services had been done. I know it wasn't completed because of the a tire rotation and air pressure check. Neither happened but the receipt stated the services had been done. I know it wasn't completed because of the unique scratch on the rim of one of my rims ( currently front left) same as before the so called completed service. Makes one think what other services are pencil whipped? More
Great staff very professional and friendly and is ready to help you with anything they can help you with. to help you with anything they can help you with. More
Friendly staff. All work done professionally. And in a timely manner. Especially with new service manager All work done professionally. And in a timely manner. Especially with new service manager More
The people are friendly, it is clean, the service department is quick. Seem to have a good selection of new vehicles. department is quick. Seem to have a good selection of new vehicles. More
Did a great job, kept me informed on the progress as it was being repaired. was being repaired. More