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Alpine Buick GMC South - Service Center

Colorado Springs, CO

4.5
317 Reviews

317 Reviews of Alpine Buick GMC South - Service Center

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November 27, 2017

Super service! I always get great service from Mike Shaw's GMC. Anthony Benson is my go to Service advisor. He's tops for me. He lets me know of any additional fact More

by boxman7@67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2017 -

Alpine Buick GMC South responded

It’s great to know that Anthony provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Mike Shaw Buick GMC Team

October 12, 2017

Great Service I am very happy with the service I received from Mike Shaw's garage. They were happy to take me into the garage and show me where I had a leak with th More

by Equinox05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Alpine Buick GMC South responded

Thank you so much for your review! We really appreciate your business and are so happy that Mike and our team could provide great service to you and your vehicle. We look forward to serving you again! Kind regards, The Mike Shaw Buick GMC Team

September 05, 2017

Great Service in a Timely Matter I have been a customer of Mike Shaw for over 16 years and I think they have the best service department in Colorado Springs. Anthony and Eric have bee More

by srkmaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Alpine Buick GMC South responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Glad to hear that you are consistently impressed with the high quality of service we offer. We really appreciate this feedback and we’ll be certain to share your compliments to Anthony and Eric. Respectfully, The Mike Shaw Buick GMC Team

July 20, 2017

Great quick service with a smile I appreciate excellence from the front person Eric and the mechanics to complete the full service job with safety and cleanliness to my vehicle durin More

by kiteflyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Alpine Buick GMC South responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Eric and our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Mike Shaw Buick GMC Team

Aug 03, 2017 -

Alpine Buick GMC South responded

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July 16, 2017

Service Department/Eric Bates I would like to say that my service representative, Eric Bates is the greatest!!! He has always given me wonderful service and is the best service re More

by PWhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Alpine Buick GMC South responded

Reviews like yours are truly a breath of fresh air! Eric is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Mike Shaw Buick GMC Team

July 12, 2017

Warranty Service After my air conditioner went out on a return trip from Texas (95 degree day), Eric and the service department took care of the problem quickly and al More

by Kenneth W Denton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Alpine Buick GMC South responded

Thank you for leaving us this great review, Kenneth! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Mike Shaw Buick GMC Team

July 08, 2017

They're who you want Anthony and Eric are very courteous, accommodating, and knowledgable. Moreover, they're great guys. They have a professional approach, but an easy dem More

by acadia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Alpine Buick GMC South responded

Thank you for your kind words! We appreciate Anthony and Eric as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best regards, Mike Shaw Buick GMC Team

June 22, 2017

On time, excellent job! I was on time, Eric was on time, everything worked like a clock! Had some coffee, looked at a convertible and my car was ready! Thanks More

by Denali
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2017

Recall Repair. Factory recall for wiper service for 2014 GMC Terrain. In and out in just a couple of hours. No problems with service. Car was returned clean and More

by terrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2017

Free oil change! Anthony and his crew have taken care of all 3 vehicles I've purchased from Mike Shaw since 2011. I was grandfathered in with free oil changes for two More

by windcess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sapanaro
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