Alpine Buick GMC South - Service Center

3 hour oil change. Took 3 hours for and oil change. Not just did I wait 3 hours with an appointment , also they lied to me about working on a recall they didn't even hav Took 3 hours for and oil change. Not just did I wait 3 hours with an appointment , also they lied to me about working on a recall they didn't even have the parts for. There was also another lady with an appointment for an oil change , was there as long as I was and was still there when I left. More

awesome customer service,fast service Eric B is the best. always friendly and professional! Mike Shaw is the best car dealership in town. high;y recommend to anyone looking for a new or us Eric B is the best. always friendly and professional! Mike Shaw is the best car dealership in town. high;y recommend to anyone looking for a new or used car. More

Very pleased overall I was greeted promptly and the customer service provided by Eric Bates and Anthony Benson was very well executed. The service technician was thorough I was greeted promptly and the customer service provided by Eric Bates and Anthony Benson was very well executed. The service technician was thorough and took care to not soil the vehicle in any way. More

Professional and Courteous Service Eric is knowledgeable, professional and friendly and makes a customer feel at ease. Service time was reasonable and I was able to get in and out fair Eric is knowledgeable, professional and friendly and makes a customer feel at ease. Service time was reasonable and I was able to get in and out fairly quickly.. More

Great service Will is a outstanding salesperson,he goes out of his way,to help you with your needs even after you purchase your vehicle from him. He should get a 5 Will is a outstanding salesperson,he goes out of his way,to help you with your needs even after you purchase your vehicle from him. He should get a 5 STAR FOR CUSTOMER SERVICE. Thanks again Will for great service. Eric in the service dept. did a great job, he came and told how us how long it would take for our completion on our vehicle,which a lot of car places wont tell you how it long it would take to work on your vehicle. More

Eric has always very helpful and went above and beyond The best and cleanest dealership in Colorado Springs and supports the military. I have been going to Mike Shaw for 2 years since we came from Korea an The best and cleanest dealership in Colorado Springs and supports the military. I have been going to Mike Shaw for 2 years since we came from Korea and they have always been able to get me an appointment in a timely manner More

Fast, professional and cost effective Worked with Anthony, he understood my concerns and needs. Provided a really nice loaner vehicle until my vehicle was done and even with all of the wor Worked with Anthony, he understood my concerns and needs. Provided a really nice loaner vehicle until my vehicle was done and even with all of the work that needed to be done they were able to get it done sooner than expected. Thanks Anthony, earned GMC and Mike Shaw my business and everyone else I know! More

Could not ask for better service I have worked with Eric Bates for quite a few years now and he has always been friendly, honest, up front, and goes over problem in laymen terms where I have worked with Eric Bates for quite a few years now and he has always been friendly, honest, up front, and goes over problem in laymen terms where even I can understand. I think Mike Shaw is lucky to have him as an employee. Sammie L Allen More

Oil change Yes I went in for a $29.00 oil change! I left paying $ 49.00. I understand for my type of vehicle ( GMC Terrain) and tax it would be,maybe 42-43 doll Yes I went in for a $29.00 oil change! I left paying $ 49.00. I understand for my type of vehicle ( GMC Terrain) and tax it would be,maybe 42-43 dollar. I don't understand this was suppose to be a deal.and why was has-waste and shop stock a extra change. A deal is when everything is included for 29.00 plus tax. Please explain , thank you Kenneth davismoore More

Oil Change I came in for a complimentary oil change for my first time visit. In addition, your service department also added in a tire rotation, complimentary a I came in for a complimentary oil change for my first time visit. In addition, your service department also added in a tire rotation, complimentary as well. They washed my car, which was a complete surprise. My wait time was well within my expectation. Anthony Benson was the service adviser and he couldn't have been more pleasant. I thought your waiting area was very pleasant and enjoyed being able to watch the news. Thank you so much for such a pleasant first experience. I will definitely continue to use your services for my future Verano needs. Elizabeth Elliott More