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Alpine Buick GMC South - Service Center
Colorado Springs, CO
213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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213 Reviews of Alpine Buick GMC South - Service Center
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July 16, 2017
Service Department/Eric Bates I would like to say that my service representative, Eric Bates is the greatest!!! He has always given me wonderful service and is the best service re I would like to say that my service representative, Eric Bates is the greatest!!! He has always given me wonderful service and is the best service representative I have ever had. He has been my guy to go to whenever I need anything done to my GMC Sierra. Thanks to Mike Shaw anjd especially to Eric. More
by PWhite
Employees Worked With
July 12, 2017
Warranty Service After my air conditioner went out on a return trip from Texas (95 degree day), Eric and the service department took care of the problem quickly and al After my air conditioner went out on a return trip from Texas (95 degree day), Eric and the service department took care of the problem quickly and all done under warranty. Back to cool driving the next day. More
by Kenneth W Denton
Employees Worked With
July 08, 2017
They're who you want Anthony and Eric are very courteous, accommodating, and knowledgable. Moreover, they're great guys. They have a professional approach, but an easy dem Anthony and Eric are very courteous, accommodating, and knowledgable. Moreover, they're great guys. They have a professional approach, but an easy demeanor. I HATE dealing with car issues, they make it a pleasure. I don't go anywhere else. More
by acadia1
June 22, 2017
On time, excellent job! I was on time, Eric was on time, everything worked like a clock! Had some coffee, looked at a convertible and my car was ready! Thanks I was on time, Eric was on time, everything worked like a clock! Had some coffee, looked at a convertible and my car was ready! Thanks More
by Denali
June 17, 2017
Recall Repair. Factory recall for wiper service for 2014 GMC Terrain. In and out in just a couple of hours. No problems with service. Car was returned clean and Factory recall for wiper service for 2014 GMC Terrain. In and out in just a couple of hours. No problems with service. Car was returned clean and ready to go. More
by terrain
Employees Worked With
June 05, 2017
Free oil change! Anthony and his crew have taken care of all 3 vehicles I've purchased from Mike Shaw since 2011. I was grandfathered in with free oil changes for two Anthony and his crew have taken care of all 3 vehicles I've purchased from Mike Shaw since 2011. I was grandfathered in with free oil changes for two years for all cars but it recently expired. Anthony still gave me a free oil change today and it was the highlight to my pockets! Thank you!!!! More
by windcess
June 04, 2017
ERIC CALLS THE SHOTS, AND HE'S ALWAYS ON TARGET. The dealership is wonderful as well as the whole staff. They are customer-orientated of their job(s). Eric calls the shots and are very exact. His The dealership is wonderful as well as the whole staff. They are customer-orientated of their job(s). Eric calls the shots and are very exact. His customer service and quality of work excels, outshines, and exhibits his ability to get the work done on time, answer all questions about the service that I needed. More
by ringmaker2pike@aol.com
May 31, 2017
The service appointment went as scheduled, PLUS! While checking in for my service appointment, I was advised about a recall (which I knew nothing about) on the vehicle. The service adviser told me th While checking in for my service appointment, I was advised about a recall (which I knew nothing about) on the vehicle. The service adviser told me they could fix the problem while the vehicle was there for service and that it would be ready in about 1 1/2 hours. The scheduled service was performed and the recall problem was fixed and all was done in the 1 1/2 hours. That is customer service! More
by J E White
May 27, 2017
Sick car going in....Healthy car coming out. My car was in serious trouble but I knew from previous experience that the service department would find it and fix it. Way to go Eric and crew. My car was in serious trouble but I knew from previous experience that the service department would find it and fix it. Way to go Eric and crew. More
by Senior Driver
May 20, 2017
Everything associated with my visit went very smoothly The work was done on time and Eric explained the timeing for my next visit. Eric was able to answer all my questions about my windshield protection pl The work was done on time and Eric explained the timeing for my next visit. Eric was able to answer all my questions about my windshield protection plan. More
by andy123
Employees Worked With
