Alpine Buick GMC - Service Center

Could not provide adequate parts, communication or estimated time to complete repairs despite a two weeks in the shop for diagnostic. No sense of urgency, care, or professionalism to the client and a estimated time to complete repairs despite a two weeks in the shop for diagnostic. No sense of urgency, care, or professionalism to the client and absolutely no courtesy! Never service your vehicle here! More

Appointment for nail in tire and engine light. Car received oil change, tires rotated. I didn’t ask for that. Sent my daughter home with mail in tire and did not run diagnostic for engine light. Car received oil change, tires rotated. I didn’t ask for that. Sent my daughter home with mail in tire and did not run diagnostic for engine light. UNBELIEVABLE. More

Juan Sotelo was very professional and helpful. Everyone else in Service was not. Including me, there were 6 cars waiting to get checked in and only one Service Tech was making a less than stella Everyone else in Service was not. Including me, there were 6 cars waiting to get checked in and only one Service Tech was making a less than stellar effort getting customers checked in. I got rather assertive with Juan about the situation, I don’t believe inappropriately so, and Juan clearly addressed the lackluster effort of the other Techs to begin paying attention to how many people were waiting to get checked in. FYI…it was clear as I was standing in the garage area that the other techs weren’t busy with helping other customers. Within a couple of minutes there were 4 Techs outside checking customers in. More

Brandon was so great to work with. Thank You for going above and beyond Brandon Thank You for going above and beyond Brandon More

What can I say, I've never had such a great service experience than the one I had when I met Drew. Definitely made me feel like family experience than the one I had when I met Drew. Definitely made me feel like family More

Hats off to the guys over at Alpine Buick GMC. Five stars+. Our service experience was exceptional from beginning to end with Drew!!! Five stars+. Our service experience was exceptional from beginning to end with Drew!!! More

Brandon was very welcoming and ask if I needed anything. Showed me what was to transpire with my car. Showed me what was to transpire with my car. More

Worst service department! I have never from a business been made to feel so stupid, undervalued, inconvenienced and just over all disrespected. Alpine Buick had my car for 1 I have never from a business been made to feel so stupid, undervalued, inconvenienced and just over all disrespected. Alpine Buick had my car for 15 days for 6 hours worth of work. (Actual hours on the bill). The service advisor lied and just blew us off at every turn. Do not take your vehicle here! More

Juan S. did a great job helping us to schedule an appointment to do oil change our truck the same day! did a great job helping us to schedule an appointment to do oil change our truck the same day! More

They didn’t vacuum the floor in the pool and the waterproof mattress and the only watched half of the truck it’s bad review waterproof mattress and the only watched half of the truck it’s bad review More