152 Reviews of Alpine Buick GMC - Service Center
It was not a good experience for several reasons. 1) waited 20 minutes before being able to check in. 2) girl checking me in had no idea what to do with the information the X-ray gave her. She to 1) waited 20 minutes before being able to check in. 2) girl checking me in had no idea what to do with the information the X-ray gave her. She told me one of my tires was wearing on the side but had no fix to recommend (alignment). She also showed me X-ray images and said it was rusting underneath. That doesn’t sell well for a vehicle I paid over 100k for less than a year ago and take better care of than 95% of people. 3) over 20 minutes for my car to be brought to the front after checking out. Not sure I will go back, no customer service, and felt like they didn’t know what they were doing. Stinks because I have done service at alpine for years. More
Joshua Swanson was fantastic. He was able to work me into an appointment that worked for me and was fully ready to proceed with the service once I arrived. The wait time was ext He was able to work me into an appointment that worked for me and was fully ready to proceed with the service once I arrived. The wait time was extremely short. Promote him now!!! :>) More
Desde que compre mi camioneta con ustedes me toco esperar sin que me pudieran dar una respuesta, lo entendi, luego me toco esperar otra vez sin respuesta por el Window tint y por el cat back, se me dijo qu sin que me pudieran dar una respuesta, lo entendi, luego me toco esperar otra vez sin respuesta por el Window tint y por el cat back, se me dijo que llegaba en 10 dias y espere 2 neses sin que nadien me informara nada y que la instalacion me la iban a cobrar por separado y las piezas que cambiaron no me las entregaro como deberia de ser, Tuve problemas con la camioneta que se lackeo y ni ustedes ni onstage me pudieron ayudar, lo resolve con solo desconectar la batteries, la parte baja de la defense se esta despostillando la pintura y ahora que regrese con ustedes a mi appointment me puedan ayudar, honestamente no me quedaron ganas de comprar mas carros con ustedes,estoy en nesecidad de.compra 3 camionetas de trabajo para limpieza de la nieve, pero mejor ando checando con otras agencias. En le servicio mecanico que tuve con ustedes el señor felipe(creo) fue muy amable y mi agents de ventas estubo bien tambien, creo que las respuestas por parte de la agencies fue lo que no me gusto! More
Poor communication and didn’t service everything or address the issues. Always a long wait and crowded. Never followed up with ordered parts. Or service. address the issues. Always a long wait and crowded. Never followed up with ordered parts. Or service. More