Alpine Buick GMC - Service Center

every time I go is a great service by Josh always having the right answers and suggestions the right answers and suggestions More

Made an appointment to have warranty work done and was told they definitely had the part. Drove 45 minutes to have the work done and was then told they do not have the part. They told me they had special told they definitely had the part. Drove 45 minutes to have the work done and was then told they do not have the part. They told me they had special ordered the part after finding out they did not have it. However, what they did not do was call me to reschedule the service. The service person did the whole 'the other guy is on vacation, so it is not my fault' bit. When I asked why I was not informed when they discovered the part was not there, his answer was 'Don't worry, hour part is on special order'. He did not seem to understand that having a part on special order does nothing for me right now when I am dropping off my truck. So, I drove 45 minutes there and then 45 minutes back for no reason except that Alpine does not value their customer's time or expenses (diesel fuel in my case) when bringing their vehicles in for service. Very disappointed More

Josh communicates well and can usually get my truck in immediately which is much appreciated! immediately which is much appreciated! More

I took my Buick Encor GX for service great customer, service and oil change done in a timely manner. Thank you Alpine, North. service and oil change done in a timely manner. Thank you Alpine, North. More

The service was completed professionally and in a timely fashion. This has been the case each time I have come here over a period of 15 years. fashion. This has been the case each time I have come here over a period of 15 years. More

Constant reminders are good for me so I don't forget to get service. They are very good at these reminders. get service. They are very good at these reminders. More

OK service however what should normally take 30 or 40 mins for an oil change took 1 1/2 hrs. I had an appointment which doesn't seem to make a difference if it takes that long for an oil change. Not eff mins for an oil change took 1 1/2 hrs. I had an appointment which doesn't seem to make a difference if it takes that long for an oil change. Not efficient in serving and apparently don't care about the customers time. I requested another service tech and he was much better to work with. I unfortunately paid for lifetime oil changes and would not recommend it...especially since it takes so long to get it done. Better off going to grease xxxxxx, they do just as good a job in a more efficient time. More

Jenny was great. The lift ride worked exceptionally well. Drivers were friendly and on time. The lift ride worked exceptionally well. Drivers were friendly and on time. More

I just took my car in for an oil change. Efficient service with honest no pressure advice in upcoming services. I am never pressured to do anything else than what I came in for. Love this pl Efficient service with honest no pressure advice in upcoming services. I am never pressured to do anything else than what I came in for. Love this place! More

My oil change service was professional and done in a reasonable amount of time. I trust their service. reasonable amount of time. I trust their service. More