Alpine Buick GMC, Littleton/Denver/Highlands Ranch

I took my car here for service. I am from out of state and did not have a lot of choice, as I needed somewhere that could get me in pretty quickly. The work that was done on my ca I am from out of state and did not have a lot of choice, as I needed somewhere that could get me in pretty quickly. The work that was done on my car was fine. However, the professionalism with every single person that I came into contact with at this dealership is absolutely subpar. The shuttle driver that took me to my rental car was extremely unprofessional and swore more than once on the short 5 mile trip. When my car was finished the service manager that I had been working with never even notified me. I got some text message asking me to review my service, but nobody bothered telling me that my car was done. When I called, I was informed that it was done but I would have to wait until the next day to pick it up because the service manager I had been working with had gone home for the day (it was 3 o’clock in the afternoon on a Tuesday), and he would be the only one that could check me out. I did not understand this but just said okay and came the next morning. When I arrived, he was on the phone. He did not even acknowledge me, although he did see me. I found somebody else to help me although he said that he really wasn’t sure what he was doing so he needed to go find somebody else. The person that came over to help check me out but did not even acknowledge me and only talked to the other service manager. I spent almost $1500 to have my car fixed here, they couldn’t even be bothered to wash it. When I walked out to it and I asked them if they don’t wash cars here and I was told yes we do we just didn’t know if that was something you would want. I said yes, of course I want my car washed. So they took 30 seconds and ran it through the car wash and then I got into it soaking wet and half cleaned and left. I would not recommend this dealership for service. Or anything else, More

Anthony Testa was professional thorough and thoughtful during the process of buying my new truck. I look forward to working with him in the future. He has my trust and appreciation. Thank, Ellen during the process of buying my new truck. I look forward to working with him in the future. He has my trust and appreciation. Thank, Ellen More

I was treated very well at the dealership from the moment I walked in until I left. I walked in until I left. More

The service department is horrible. They promised me my truck would be completed three different times so I took an Uber over 10 miles away 4 different times. If they would’ve just told They promised me my truck would be completed three different times so I took an Uber over 10 miles away 4 different times. If they would’ve just told me two days I would’ve been OK with it but instead they kept promising me earlier times and when I showed up they told me it wasn’t finished yet. They also did not do the full service that I requested that we agreed upon. They did give me $50 discount for my troubles but that didn’t even cover my Uber’s. More

Great Service they were on time. . Fernando was very friendly and very understandable. Highly recommend Alpine Service . Fernando was very friendly and very understandable. Highly recommend Alpine Service More

GeriSue greeted me-fantastic Fernando very thorough and explained everything Rick Vidal was great and showed me how to navigate info system Love this place at Alpine explained everything Rick Vidal was great and showed me how to navigate info system Love this place at Alpine More

Great customer service, they answer every question you have. They find what your looking for. have. They find what your looking for. More

I recently purchased my second vehicle with salesman Miko Rodriguez. Both times I had a great experience. Miko is very knowledge and great to work with. I told him my wants and needs and he was able to fulfi Rodriguez. Both times I had a great experience. Miko is very knowledge and great to work with. I told him my wants and needs and he was able to fulfill that and more. If you are in the market for a new or used car, go see Miko at Alpine Buick GMC! More

I thought the communication was poor. I dropped my car off Sunday night and never heard back until Monday night which delayed the ordering of parts That delayed the completion of the jo I dropped my car off Sunday night and never heard back until Monday night which delayed the ordering of parts That delayed the completion of the job until Wednesday night. I didn't get my car back until Thursday! All due to poor communication on Alpine's part because I did call but didn't get any information until I voiced my dissatisfaction. More

Alpine’s sales and service people are friendly and helpful. They’re very competent and thorough. I would recommend them to everyone. helpful. They’re very competent and thorough. I would recommend them to everyone. More