Allways Atascosa CDJR

Service on my trick The service department was fas and friendly did a great job on my truck kept in contact with me through the hole process I would highly recommend them The service department was fas and friendly did a great job on my truck kept in contact with me through the hole process I would highly recommend them to anyone More

It’s okay The service was good but the mechanic that brought my truck around left my seat and steering wheel dirty not sure if that’s standard or just happed The service was good but the mechanic that brought my truck around left my seat and steering wheel dirty not sure if that’s standard or just happed More

2019 Ram 1500 Charlie was ready and waiting for me when I arrived. My trade in was quickly evaluated and I was given a more than fair price. After much internet su Charlie was ready and waiting for me when I arrived. My trade in was quickly evaluated and I was given a more than fair price. After much internet surcharging I found a great price on a 2019 Ram with low mileage. More

Went to another service You lost another customer. I got a paper in the mailbox l that told me I need to replace a sensor on my Jeep. I called your location told them what You lost another customer. I got a paper in the mailbox l that told me I need to replace a sensor on my Jeep. I called your location told them what it was for and got an appointment. I arrived on my appointment morning and was told the was no recall but I did need my oil changed. I had 73% of my oil left and i asked why and was told they recommend 3-6000 mile change but the dial is set at 10,000 miles. 72% of my oil is not correct.i asked for the keys tony vehicle as I have already waited 30 minutes and it was still setting in the driveway. I was not gonna wait another 4 hours for an oil change. More

Dedicated customer service! These guys searched high and low to find the vehicle that perfectly fit what we were looking for. There was no pressure at all to force a fit or make These guys searched high and low to find the vehicle that perfectly fit what we were looking for. There was no pressure at all to force a fit or make a sale. More

The Best Truck Buying Experience Ever I was really put out with my last experience , but with the new features and look, I really wanted an upgrade. From start to finish, my experience wa I was really put out with my last experience , but with the new features and look, I really wanted an upgrade. From start to finish, my experience was above and beyond from everyone at the dealership. The truck I needed was unavailable locally and a search showed only one in Texas. They got it and I mean they really got it. The truck was received and the shop started the work on installing my accessories right away, accounting processed their paperwork and when arrived at the dealership everything was ready to go. I felt welcomed appreciated! My salesman kept me informed of the details along the way so there was no guessing on how things were moving forward or where we were in the process. GREAT JOB again, all the way around!!!! More

Great service department just be sure to wait there They did a great job at a great price, but it took way longer than we expected because we chose to run errands while they were working on it. Apparent They did a great job at a great price, but it took way longer than we expected because we chose to run errands while they were working on it. Apparently, they work on cars for those who are waiting in the lobby first. More

Service It was as usual. Yolanda, the service rep I dealt with, knew my truck, was up to date with my needs. When I called for a progress report, she immediat It was as usual. Yolanda, the service rep I dealt with, knew my truck, was up to date with my needs. When I called for a progress report, she immediately responded with all the details I wanted. She seemed knowledgeable about my truck and not like a rehearsed answer. Everything I wanted was completed and done correctly when they said it would be done. More

Service Great service from everyone there. Very helpful and always kept me posted as to how my oil change was coming along. Service waiting area was very clea Great service from everyone there. Very helpful and always kept me posted as to how my oil change was coming along. Service waiting area was very clean as well. More

Unbiased and honest. The term “ lifetime customer” used to mean something. Loyalty will always be a two-way street. Purchased a 2006 Chrysler 300 on a Saturday. Sunda The term “ lifetime customer” used to mean something. Loyalty will always be a two-way street. Purchased a 2006 Chrysler 300 on a Saturday. Sunday the parking brake light came on and would not go off after Parking brake was disengaged. Took the vehicle to Brake Check. Diagnosis: Rotors worn beyond safety perimeters . Additionally, technician informed me that it may or may not be the problem. Nevertheless, rotors needed to be replaced For safety reasons. OK, spend just under $600 replacing brake parts. However, sadly, the problem with the brake light remaining on continued. So, I reached out to the dealership (Jacob Cowan). Explained the situation about the parking brake light and the constant alarm. Then asked if the service department could help me out and take a look? I was told, “definitely.” “The service manager will give you a call.” Meanwhile, over 10 days later, still waiting for that call. “Fool me once, shame on you. Fool me twice, shame on me.” My daughter will need a vehicle within the next six months. I would have her take the city bus before purchasing another vehicle from this dealership. More