Allways Atascosa CDJR

I ask for an estimate, paid double I ask for an estimate on a plastic piece that goes around tire well. The guy watched me call my husband and get approval. Told me it would be painted I ask for an estimate on a plastic piece that goes around tire well. The guy watched me call my husband and get approval. Told me it would be painted to match and ready for install in about 10 days. 2 months later after 10 unreturned calls it's finely ready. I go in to install and it's the wrong color. A couple weeks later it's ready for install. The total was more than double the original quote. $600 UNBELIEVABLE! More

Great job Everything was taken care of in a timely manner. All work that needed to be done was explained before hand which was great. Will be back again. Everything was taken care of in a timely manner. All work that needed to be done was explained before hand which was great. Will be back again. More

Service of transmission I call On a short notice asking if they could get me in for Service. No problem they said, bring your truck right in. They got my vehicle right I call On a short notice asking if they could get me in for Service. No problem they said, bring your truck right in. They got my vehicle right in the shop and came out with the information. They hot tight on to the services that I was requesting. Friendly atmosphere and great service. Thank you for the great experience!🙃😁🙃. More

DEF system issues My third time in for DEF system issues. First was DEF pump (replaced under extended warranty), second was replacement of brittle hose on DEF pump ( no My third time in for DEF system issues. First was DEF pump (replaced under extended warranty), second was replacement of brittle hose on DEF pump ( not noticed one month before when they replaced DEF pump and not covered), third time was for DEF tank gauge wiring in DEF pump not working (replaced pump again and covered under mopar warranty). Had the truck serviced and they had to fill the coolant reservoir before I left. 15 miles down the road the service DEF warning came back on and coolant was leaking out of reservoir. Had to take it back to have issues fixed More

Awesome experience The staff made buying my new truck very easy and painless! Will definitely be back for another purchase and will recommend them to everyone looking! The staff made buying my new truck very easy and painless! Will definitely be back for another purchase and will recommend them to everyone looking! More

Battery needed to be replaced They helped with replacing the battery and helped with the finances. I wasn’t without a car for too long. I was informed about how the featured worked They helped with replacing the battery and helped with the finances. I wasn’t without a car for too long. I was informed about how the featured worked on my vehicle that was replaced More

Thank you!!! Definitely worth the drive. Friendly people and great atmosphere. Would highly recommend this dealership to all my family and friends. Very simple Definitely worth the drive. Friendly people and great atmosphere. Would highly recommend this dealership to all my family and friends. Very simple and easy process. Charlie was a please to work with. Thank you ! More

Check Engine light comes on and on and on, fifth time now They seem to fix only the first problem that pops up on the scan of the system and then they clear out the other problems hoping they will go away. I They seem to fix only the first problem that pops up on the scan of the system and then they clear out the other problems hoping they will go away. I must say they fix the first problem on the scan each time but come on!!! I have had the last two scans done by a professional mechanic and there were a number of codes that set the check engine light to come on. He told me he could fix it but at a price and Always is working on the problem without a cost to me, so to save major money I take it to them each time. I have had my truck over to the service center four times already. This last time they replaced one of the NOX sensors, the first code to set the check engine light on not the only code but the first one. I picked it up on Tuesday 12-3-19 and the check engine light came on again this morning 12-5-2019. I bought the vehicle on 10-26-2019 and it has been in their service center four times now, they have had the vehicle longer than I have. I live over 50 miles one way from their dealership and I have put over 400 miles on the vehicle just taking it to the service center. Now I need to take it in again!!!!! They have given me a loaner each time but how frustrating this has become to deal with these people. I am at my wit's end I have tried to keep a good attitude but my patience is growing shallow. Always Atascosa showed great review for a truck dealership so I was excited to go there and find a vehicle that fit my needs, Greg helped me out and I thought I made a very informed decision at a good not great but good price. I was happy, but that is changing very quickly now. I will keep this review updated!!!! PLEASE ALWAYS ATASCOSA HELP ME OUT. More

Wyatt did a great job. Great customer service! Wyatt was professional, friendly, respectful, and understanding. Everyone at the dealership were very professional, friendly Great customer service! Wyatt was professional, friendly, respectful, and understanding. Everyone at the dealership were very professional, friendly & courteous. It was a nice buying experience. Thank you. More

Service center .Everyone was very helpful.. The service man really know every part of my vehicle.. All the girls at the service desk were awesome.. I told Yolanda .Everyone was very helpful.. The service man really know every part of my vehicle.. All the girls at the service desk were awesome.. I told Yolanda at the service center I have a rare autoimmune disease and I can't be out in the cold or sitting too long... She said she would talk to the servicemen and would get me out quickly.. Everyone was so considerate.. Thank you for such wonderful employees.. More