Allen Turner Chevrolet - Service Center

Fast, courteous and efficient Went in for front brake pads/rotors turned. It took just slightly over an hour and I was back on the road. Thanks. It was a pleasure working with M Went in for front brake pads/rotors turned. It took just slightly over an hour and I was back on the road. Thanks. It was a pleasure working with Mr. Albright. He was very professional. More

Great Service again finally! I have been using this dealership for years and always loved the service department. When Allen Turner first took over, he made changes to the servic I have been using this dealership for years and always loved the service department. When Allen Turner first took over, he made changes to the service department and it went downhill. However he saw this and made changes again and its finally back to a wonderful group and great service again. They treated me so good on my car I traded my truck in on a new while I was waiting on my car. More

Customer first service Mike in the service department did an outstanding job of explaining what maintenance , parts and time would be required to repair the rear axle on m Mike in the service department did an outstanding job of explaining what maintenance , parts and time would be required to repair the rear axle on my 2012 Silverado. Mike also provided a courtesy ride to my home and back to the dealership to pick-up my truck. The ride was very much appreciated. It was great working with Mike who is a true professional who knows his job and he makes sure that the customer needs are taken care of, he called me several times to let me know the status of my truck. Mike and the maintenance crew got my truck back to me a day early. Excellent service keep up the good work. More

Service Department I have been using this dealership for many years, and have never had any problems. They are always friendly and knowlegdable. Marvin in the service d I have been using this dealership for many years, and have never had any problems. They are always friendly and knowlegdable. Marvin in the service department welcomes me by name and always explains the services provided at the time. makes recommendations for up coming visits.. More

Came Thru when asked I have had random security ignition issues with my new Corvette since the beginning. Jeff Henson & his team stepped up to the plate and are getting t I have had random security ignition issues with my new Corvette since the beginning. Jeff Henson & his team stepped up to the plate and are getting the job done. Parts are on order and hopefully I will have another positive review to place after the new parts are installed. More

Not happy at all I took my truck in to have it checked as the front end would not align. Ended up having to replace ball joints. They had the truck several days waitin I took my truck in to have it checked as the front end would not align. Ended up having to replace ball joints. They had the truck several days waiting on parts. After picking the truck up after repairs were made, I had to return to the service center because the truck was making a horrible metal on metal sound when the brakes were applied. I was told the brake plate needed to be adjusted. I later had to return because the front end of the truck was lower than it was before and the front passenger tire was scrubbing on the fender well.....pulling the metal away from the underside of the fender well. I was told that a bolt, can't remember what it was called, was missing on the driver side and the one on the passenger side was loose. They tightened the one bolt and had to order a bolt for the other side. I was told I would have to bring the truck back when the the other bolt came in. I returned a few days later for the bolt to be installed. I was never charged for this as I am pretty sure the mechanic failed to put the truck back together after the initial repairs were made. I was not ever given a loaner car because there were never any available. I had to take time off from work each time I had to return to the dealership. My primary concern is whether or not anything else was not properly repaired, which might in turn be a safety concern. I have no intentions of ever returning to the service department as I'm not really sure your mechanics are qualified to perform the job they are doing. I have no issues with the Service personnel....just the mechanics. They obviously didn't even drive the truck at any point to see if there were any issues after the repairs were made. More

Too long of a wait-price increase of service Had an 0800 appointment for oil change/27 point checkup-2 1/2 hours later vehicle was ready-also was price increase for use of synthetic oil of which Had an 0800 appointment for oil change/27 point checkup-2 1/2 hours later vehicle was ready-also was price increase for use of synthetic oil of which had recently went up $10.00 to cover such- When I have an appointment I really expect better service as I own two vehicles and have always had them serviced at this dealership-had less waiting time when there were no appointments-almost in and out time. Will have to think about where to have my vehicle serviced next time as to above experience. THIS IN NO WAY REFLECTS THE COURTESY-KNOWLEDGE AND PERSONAL ATTENTION THAT MARVIN HALL HAS PROVIDED TO MY FAMILY AS CUSTOMERS. MARVIN HAS ALWAYS TAKEN OF THE PROBLEM AND GIVEN US THE ATTENTION THAT LOYAL CUSTOMERS DESERVE. YOU COULD SAY IT WAS "JUST ONE OF THOSE DAYS' BUT MY SON-IN-LAW EXPERIENCED THE SAME ISSUE More

Complimentary oil change and tire rotation Fast quality service with minimum wait time. Warm friendly staff. Always a pleasure doing business there. Would recommend this dealer to anyone in the Fast quality service with minimum wait time. Warm friendly staff. Always a pleasure doing business there. Would recommend this dealer to anyone in the local area! More

excellent service Excellent service and the shuttle service was quick. This was a weekend service and was not sure if the shuttle was avaliable, but the dealer supports Excellent service and the shuttle service was quick. This was a weekend service and was not sure if the shuttle was avaliable, but the dealer supports weekend shuttles as well. Great job. More

Extremely friendly, knowledgeable, and quality service The entire experience was excellent. Easy to make an appointment, quick confirmation, reminder, friendly atmosphere, quality customer service, attenti The entire experience was excellent. Easy to make an appointment, quick confirmation, reminder, friendly atmosphere, quality customer service, attention to requested services, adviced about a recall, and completely satisfied! More