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Allen Turner Chevrolet - Service Center

Crestview, FL

4.6
396 Reviews

396 Reviews of Allen Turner Chevrolet - Service Center

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June 10, 2024

Easiest car buying experience I’ve ever had! Went in for an alignment and came out with an upgrade that was hassle free and no pressure at all. Every step was easy, even since I was purchasing f More

by ronnie.m.fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review, Ronnie! It is always our pleasure to give you the best buying experience! We sincerely appreciate your business and hope you are enjoying your truck!

June 06, 2024

TRUST. It's all about TRUST. I have a very nice truck (Silverado High Country Diesel 2500) and I'm super particular about anyone who touches my vehicles. More

by Porchgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
Jun 10, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review, Greg! We sincerely appreciate your business and your kind words about your experience with Dalton Richards! It is always our pleasure to serve you with excellence and hope to see you next time!

June 04, 2024

Honestly, totally pleased with speed of service, exceeded my expectations. I am a military veteran, and Crestview is a military town, on Memorial day weekend I had my vehicle in for service and agreed to ove More

by jeffsrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mikaela Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Allen Turner Chevrolet responded

Thank you for sharing your feedback with us. We're pleased to hear that the speed of service exceeded your expectations and that you chose us for your vehicle's repairs. However, we're deeply sorry to hear about your disappointment regarding the military discount coupon. We appreciate and honor the service of our military, and we understand how important it is to have clear and transparent communication about our offers. We apologize for any confusion caused by the coupon details. Your feedback is invaluable, and we will review our communication to ensure all terms and conditions are explicitly stated to prevent similar issues in the future.

May 24, 2024

They did a great job this time. I was very impressed. They even filled up my windshield wiper fluid which seems to be a challenge these days. More

by kasimccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
May 24, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review, Kasi! We are always happy to serve you with excellence and appreciate your business with us!

May 15, 2024

I have already done this review. But just in case the service was great. I enjoyed working with Mark Gilmore and my financial guy was also great to work with. Also in the service dep More

by jbaggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton in the service department
May 16, 2024 -

Allen Turner Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Mark Gilmore and our finance team. It's also great to know that Dalton in our service department could assist in connecting you with Mark. Your satisfaction is our top priority, and we're glad everything went smoothly. Enjoy your new vehicle, and thank you for choosing Allen Turner Chevrolet!

May 15, 2024

Mark was awesome I would ask for him anytime I have business with Allen Turner Chevrolet. Great guy More

by jbaggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Allen Turner Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that we exceeded your expectations and made your car-buying experience enjoyable. Providing exceptional service is what we aim for, and we're grateful for the opportunity to serve you.

May 09, 2024

I travel 20 miles to have 90% of my services done at Allen Turner. Service is great from all, but I have to give a shout out to Arron. He has taken care of me and the car many times over the last 5 ye More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Grumpert
May 13, 2024 -

Allen Turner Chevrolet responded

We can't thank you enough for your kind words and for choosing Allen Turner Chevrolet, Geri! We are happy to know that our team's dedication to excellence made your car servicing experience smooth and enjoyable. Your satisfaction is our greatest reward, and we're committed to maintaining the highest standards of customer service!

April 26, 2024

Have been dealing with Allen Turner since 2015 when we leased our first Equinox. They were so helpful and we knew we would be back. We have has a 2015, 2018, and 2021. Will continue to come for service an More

by Orchid544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Asble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the glowing 5-star review, Orchid! We sincerely appreciate your continued business with us and are thrilled to hear that you had yet another great experience with us! We look forward to seeing you next time!

April 24, 2024

While I was waiting for my truck to get serviced, I ran into Charlie Lehner. We got to talking and the next thing I knew, I was talking about new vehicles with him. He is super helpful and informative, s More

by emmyv8
Recommend Dealer
Yes
Employees Worked With
Charlie Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the glowing 5-star review. We are always happy to serve you with excellence and look forward to helping you in the future!

April 17, 2024

Charged me $350- had truck 8 hours and did not fix problem-then brought truck up to front still taken apart- bad experience! More

by Britesmile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarred
Apr 17, 2024 -

Allen Turner Chevrolet responded

Thank you for bringing this matter to our attention. We are deeply sorry to hear about the unsatisfactory experience you had during your recent visit to our service department. Providing prompt and effective solutions to our customers' vehicle issues is our priority, and we are saddened that we did not meet your expectations on this occasion.

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