Allen Turner Chevrolet - Service Center
Crestview, FL
422 Reviews of Allen Turner Chevrolet - Service Center
Honestly, totally pleased with speed of service, exceeded my expectations. I am a military veteran, and Crestview is a military town, on Memorial day weekend I had my vehicle in for service and agreed to ove my expectations. I am a military veteran, and Crestview is a military town, on Memorial day weekend I had my vehicle in for service and agreed to over 5K in repair and recommended services, I had a coupon from Allen Turner for my vehicle, as it was purchased there, for 10% military discount. I agreed to extra services thinking the coupon would help, only to be told there was up to 10% or maximum $150 off. I didn't argue or ask for a manager, but when I returned home I got same coupons in mail, I scoured for any disclaimer of the max $150 off and there was none, so my disappointment with the dealer is the deception or misleading coupons. I normally get my work done at a big-name national chain service center, I get 10% off total bill, I am sure this dealer can afford to keep a buying customer happy! Also this app wouldnt let me bypass rating service dept, but the person who rang me out was not listed. More
They did a great job this time. I was very impressed. They even filled up my windshield wiper fluid which seems to be a challenge these days. I was very impressed. They even filled up my windshield wiper fluid which seems to be a challenge these days. More
Mark was awesome I would ask for him anytime I have business with Allen Turner Chevrolet. Great guy business with Allen Turner Chevrolet. Great guy More
I travel 20 miles to have 90% of my services done at Allen Turner. Service is great from all, but I have to give a shout out to Arron. He has taken care of me and the car many times over the last 5 ye Allen Turner. Service is great from all, but I have to give a shout out to Arron. He has taken care of me and the car many times over the last 5 years and is the best! Quality work, timely service and no surprises. More
Have been dealing with Allen Turner since 2015 when we leased our first Equinox. They were so helpful and we knew we would be back. We have has a 2015, 2018, and 2021. Will continue to come for service an leased our first Equinox. They were so helpful and we knew we would be back. We have has a 2015, 2018, and 2021. Will continue to come for service and future cars. We really enjoy their sales and service. Highly recommend Allen Turner. More
Service tech did not properly install the fill plug on the front differential, resulting in a leak. I was offered to have them diagnose the leak for an extra cost. As it turns out the fill plug was not ev the front differential, resulting in a leak. I was offered to have them diagnose the leak for an extra cost. As it turns out the fill plug was not even finger tight! I am certain if the plug had fallen out, they would have declined liability, because I chose not to have them perform the diagnosis. More
The BEST salesman you could ask for. The BEST service department you could ask for. The BEST dealership you could ask for. Scott goes out of his way to make sure every last detail is tak The BEST service department you could ask for. The BEST dealership you could ask for. Scott goes out of his way to make sure every last detail is taken care of. Aaron in service is top notch, he genuinely cares about the customer! More
Thank you Doug, Dalton and everyone who works at the Chevy dealership in Crestview Florida. May God Bless America. Chevy dealership in Crestview Florida. May God Bless America. More
The service department really let me down this time! ! I watched the guy that moves vehicles around in the service tunnel swing my driver door into one of the block columns. Chipped the paint!!. Owned th ! I watched the guy that moves vehicles around in the service tunnel swing my driver door into one of the block columns. Chipped the paint!!. Owned the truck 4 years and that is the first scratch or dent on it unfortunately. Of course I said something about it and the fix was to give me a touch up paint pen. When I went to pick up the truck after the initial diagnostic I noticed grease on the leather seat. Normally they put plastic on the seat.....not this time. I was also charged for oil clean up after replacing my oil cooling lines. I now have oil drip spots on my garage floor because it was not cleaned up very well or its still leaking which hopefully is not the case. I own 3 GM vehicles that all go to Allen turner from time to time for service. Usually I don't have any complaints but this time I am very disappointed!! More