Allen Turner Chevrolet - Service Center

Routine maintenance, all was well Overall friendly service. Let me know of a recall and an update, but was to late in the day to perform, so will call and schedule at my convenience Overall friendly service. Let me know of a recall and an update, but was to late in the day to perform, so will call and schedule at my convenience More

In and out Appointment was for 8am, arrived and checked in 7:45. On my way home in less than 30 minutes. That's the way it's done...In and out! Appointment was for 8am, arrived and checked in 7:45. On my way home in less than 30 minutes. That's the way it's done...In and out! More

Professional, Friendly and quick! The service team at Allen Turner is top notch. They are both very professional and knowledgeable and run a customer oriented service. My scheduled a The service team at Allen Turner is top notch. They are both very professional and knowledgeable and run a customer oriented service. My scheduled appointment went as smoothly as possible. I was updated on the status of my service while waiting in a comfortable customer area with refreshments. My vehicle service was completed faster than the original time estimate. Overall, I am very satisfied with the Allen Turner service department and highly recommend them. More

Recall Service Recall notice was sent to me by Allen Turner Chevrolet and I made an appointment to have the service done. Took my 2016 Silverado to Allen Turner for Recall notice was sent to me by Allen Turner Chevrolet and I made an appointment to have the service done. Took my 2016 Silverado to Allen Turner for the service, Carie told me it would take about an hour. I was pleasantly surprised when the Truck was fixed in about 25 minutes. Great service. Thank you Carie. More

Recall service Received excellent polite service as usual. Work on my Silverado was performed quicker than I anticipated. Facility was neat and clean. Employees were Received excellent polite service as usual. Work on my Silverado was performed quicker than I anticipated. Facility was neat and clean. Employees were friendly and nice to do business with. More

Excellant service , friendly professional staff. Customer waiting area was pleasant. Best part was everything was covered under warrenty. Will be taking my Dodge there , friendly professional staff. Customer waiting area was pleasant. Best part was everything was covered under warrenty. Will be taking my Dodge there to get serviced. More

Changes at Allen Turner I have bought from and trusted Allen Turner with my Chevy service as my home town Chevy dealer since they opened and also used that same dealership be I have bought from and trusted Allen Turner with my Chevy service as my home town Chevy dealer since they opened and also used that same dealership before the new owner took over. On my last visit Cari was very professional and courteous, I have nothing but praise for her. But, here is the problem, I was accustomed to showing up at their service department and being greeted by name and their service writer knew exactly who I was and greeted me like a family member. Now, unfortunately because of some rapid turnover in service writers, I'm being treated like a complete stranger. That home town family feel at Allen Turner has been lost. I'm not sure what issues have derived such a turn over in employees, but, Allen Turner needs to understand that this is hurting his business. More

Great service I brought my car in for a routine oil change. Everything went smoothly, I had no complaints. I will definitely continue to return to this location t I brought my car in for a routine oil change. Everything went smoothly, I had no complaints. I will definitely continue to return to this location to have my car serviced. More

Fast turn around. Knowlegable staff. Positive experience at this dealership. Brought my vehicle in for service, they didnt have a loaner so i was given a ride home by the shuttle. The veh Positive experience at this dealership. Brought my vehicle in for service, they didnt have a loaner so i was given a ride home by the shuttle. The vehicle was done within the afternoon. I was impressed by the expedited service More

Attitude and rudeness I've debated about this post for weeks now as I have never even come close to posting anything  like this. (Sorry for the length) Trevors truck was st I've debated about this post for weeks now as I have never even come close to posting anything  like this. (Sorry for the length) Trevors truck was struck by lightning on September 3 about 430 PM. We had the truck taken to Allen Turner being that they are a Chevrolet dealership. Thats where we me the all powerful Cari Bailey. Never have I had such an awful experience at any retail establishment in my 43 years here on earth.  Mr. Allen Turner, you don't know me but I was born and raised here in Crestview along with my parents and grandparents! There are almost 2800 people reading this post right now and I'm sure this is NOT the kind of publicity that you want or need. This is all because of Cari Bailey that represents your service department where, i believe, most of your profit comes from. The delays, rudeness and attitude that Cari Bailey showed to us were not what we wanted or  needed either. She has no business dealing with the public in any capacity as far as I'm concerned. I will be happy to discuss the details with you or anyone else that wants to know. Our insurance spent over $5400 at your dealership and I regret every penny due to Cari Bailey! And Cari.....I told you that you hadn't heard the last from me. More