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Allen Turner Chevrolet - Service Center

Crestview, FL

4.5
409 Reviews

409 Reviews of Allen Turner Chevrolet - Service Center

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May 09, 2024

I travel 20 miles to have 90% of my services done at Allen Turner. Service is great from all, but I have to give a shout out to Arron. He has taken care of me and the car many times over the last 5 ye More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Grumpert
May 13, 2024 -

Allen Turner Chevrolet responded

We can't thank you enough for your kind words and for choosing Allen Turner Chevrolet, Geri! We are happy to know that our team's dedication to excellence made your car servicing experience smooth and enjoyable. Your satisfaction is our greatest reward, and we're committed to maintaining the highest standards of customer service!

April 26, 2024

Have been dealing with Allen Turner since 2015 when we leased our first Equinox. They were so helpful and we knew we would be back. We have has a 2015, 2018, and 2021. Will continue to come for service an More

by Orchid544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Asble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the glowing 5-star review, Orchid! We sincerely appreciate your continued business with us and are thrilled to hear that you had yet another great experience with us! We look forward to seeing you next time!

April 17, 2024

Charged me $350- had truck 8 hours and did not fix problem-then brought truck up to front still taken apart- bad experience! More

by Britesmile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarred
Apr 17, 2024 -

Allen Turner Chevrolet responded

Thank you for bringing this matter to our attention. We are deeply sorry to hear about the unsatisfactory experience you had during your recent visit to our service department. Providing prompt and effective solutions to our customers' vehicle issues is our priority, and we are saddened that we did not meet your expectations on this occasion.

April 10, 2024

Service tech did not properly install the fill plug on the front differential, resulting in a leak. I was offered to have them diagnose the leak for an extra cost. As it turns out the fill plug was not ev More

by curtis.sim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Allen Turner Chevrolet responded

Hello Curtis and thank you for your honest feedback. We apologize in regards to your experience with our service department and hope to earn your trust at a later time. Please do not hesitate to call us at (850) 398-4718.

March 27, 2024

The BEST salesman you could ask for. The BEST service department you could ask for. The BEST dealership you could ask for. Scott goes out of his way to make sure every last detail is tak More

by casey.g03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron from the service department
Mar 28, 2024 -

Allen Turner Chevrolet responded

Thank you so much for your 5-star review, Casey! We are ecstatic to hear about your experience with Scott Ray and Aaron Gumpert! We look forward to seeing you next time!

March 23, 2024

Thank you Doug, Dalton and everyone who works at the Chevy dealership in Crestview Florida. May God Bless America. More

by shawolf
Recommend Dealer
Yes
Employees Worked With
Justin Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug & Dalton & ecery
Mar 26, 2024 -

Allen Turner Chevrolet responded

Thank you for your glowing review! We strive to deliver top-notch service and are delighted to hear that we hit the mark. Your satisfaction is our priority, and we look forward to serving you again soon!

March 15, 2024

The service department really let me down this time! ! I watched the guy that moves vehicles around in the service tunnel swing my driver door into one of the block columns. Chipped the paint!!. Owned th More

by williamauclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron and Doug
February 02, 2024

I always take my Traverse there to get service and Dalton takes care of me in a timely manner. More

by richardsmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
Feb 05, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review, Richard! We appreciate your kind words about Dalton Richards and look forward to seeing you next routine visit in!

January 07, 2024

Every time I come here the service is excellent. The service staff keeps me informed at every point of my visit. At the end they explain all that was done and the recommended future services needed. More

by cwg1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
Jan 08, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review! We are thrilled to hear that we have consistently gave you a wonderful experience at Allen Turner Chevrolet! It is our pleasure to serve you with Excellence and look forward to seeing you next visit!

December 30, 2023

After many weeks of frustration, dealerships trying to con, manipulate, scheme and add on thousands of dollars to the car price, because I am a woman; Allen Turner Crestview, reached out to me, listened t More

by DonnaDPolk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton in the Service Department. , Andy Seckler
Jan 02, 2024 -

Allen Turner Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jan 02, 2024 -

DonnaDPolk1 responded

You are most welcome! It is sincerely a great joy, awesome pleasure and fantastic experience! See you soon! Thanks ❤️