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Allen Turner Chevrolet - Service Center

Crestview, FL

4.5
413 Reviews

413 Reviews of Allen Turner Chevrolet - Service Center

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June 06, 2024

TRUST. It's all about TRUST. I have a very nice truck (Silverado High Country Diesel 2500) and I'm super particular about anyone who touches my vehicles. More

by Porchgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
Jun 10, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review, Greg! We sincerely appreciate your business and your kind words about your experience with Dalton Richards! It is always our pleasure to serve you with excellence and hope to see you next time!

June 04, 2024

Honestly, totally pleased with speed of service, exceeded my expectations. I am a military veteran, and Crestview is a military town, on Memorial day weekend I had my vehicle in for service and agreed to ove More

by jeffsrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikaela Stevens
Jun 05, 2024 -

Allen Turner Chevrolet responded

Thank you for sharing your feedback with us. We're pleased to hear that the speed of service exceeded your expectations and that you chose us for your vehicle's repairs. However, we're deeply sorry to hear about your disappointment regarding the military discount coupon. We appreciate and honor the service of our military, and we understand how important it is to have clear and transparent communication about our offers. We apologize for any confusion caused by the coupon details. Your feedback is invaluable, and we will review our communication to ensure all terms and conditions are explicitly stated to prevent similar issues in the future.

May 24, 2024

They did a great job this time. I was very impressed. They even filled up my windshield wiper fluid which seems to be a challenge these days. More

by kasimccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
May 24, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review, Kasi! We are always happy to serve you with excellence and appreciate your business with us!

May 15, 2024

Mark was awesome I would ask for him anytime I have business with Allen Turner Chevrolet. Great guy More

by jbaggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Allen Turner Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that we exceeded your expectations and made your car-buying experience enjoyable. Providing exceptional service is what we aim for, and we're grateful for the opportunity to serve you.

May 09, 2024

I travel 20 miles to have 90% of my services done at Allen Turner. Service is great from all, but I have to give a shout out to Arron. He has taken care of me and the car many times over the last 5 ye More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Grumpert
May 13, 2024 -

Allen Turner Chevrolet responded

We can't thank you enough for your kind words and for choosing Allen Turner Chevrolet, Geri! We are happy to know that our team's dedication to excellence made your car servicing experience smooth and enjoyable. Your satisfaction is our greatest reward, and we're committed to maintaining the highest standards of customer service!

April 26, 2024

Have been dealing with Allen Turner since 2015 when we leased our first Equinox. They were so helpful and we knew we would be back. We have has a 2015, 2018, and 2021. Will continue to come for service an More

by Orchid544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Asble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the glowing 5-star review, Orchid! We sincerely appreciate your continued business with us and are thrilled to hear that you had yet another great experience with us! We look forward to seeing you next time!

April 17, 2024

Charged me $350- had truck 8 hours and did not fix problem-then brought truck up to front still taken apart- bad experience! More

by Britesmile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarred
Apr 17, 2024 -

Allen Turner Chevrolet responded

Thank you for bringing this matter to our attention. We are deeply sorry to hear about the unsatisfactory experience you had during your recent visit to our service department. Providing prompt and effective solutions to our customers' vehicle issues is our priority, and we are saddened that we did not meet your expectations on this occasion.

April 10, 2024

Service tech did not properly install the fill plug on the front differential, resulting in a leak. I was offered to have them diagnose the leak for an extra cost. As it turns out the fill plug was not ev More

by curtis.sim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Allen Turner Chevrolet responded

Hello Curtis and thank you for your honest feedback. We apologize in regards to your experience with our service department and hope to earn your trust at a later time. Please do not hesitate to call us at (850) 398-4718.

March 27, 2024

The BEST salesman you could ask for. The BEST service department you could ask for. The BEST dealership you could ask for. Scott goes out of his way to make sure every last detail is tak More

by casey.g03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron from the service department
Mar 28, 2024 -

Allen Turner Chevrolet responded

Thank you so much for your 5-star review, Casey! We are ecstatic to hear about your experience with Scott Ray and Aaron Gumpert! We look forward to seeing you next time!

March 23, 2024

Thank you Doug, Dalton and everyone who works at the Chevy dealership in Crestview Florida. May God Bless America. More

by shawolf
Recommend Dealer
Yes
Employees Worked With
Justin Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug & Dalton & ecery
Mar 26, 2024 -

Allen Turner Chevrolet responded

Thank you for your glowing review! We strive to deliver top-notch service and are delighted to hear that we hit the mark. Your satisfaction is our priority, and we look forward to serving you again soon!