Allen Turner Chevrolet - Service Center

Parts not available Made appt for oil change and recall/campaign repair. Dropped off my car night before and was called next morning saying unable to conduct recall repai Made appt for oil change and recall/campaign repair. Dropped off my car night before and was called next morning saying unable to conduct recall repair because parts not available/never ordered. NOTE: Received email confirmation prior to appt date saying appt was for oil change and recall repair. In addition I was originally told the recall repair would take 4 hours, but now am told it will take 8 hours. More

Caring service Went in the service department 5 min before closing with a dead battery, they went out of there way to replace the battery even though it meant overti Went in the service department 5 min before closing with a dead battery, they went out of there way to replace the battery even though it meant overtime. More

Spent to much for car not to be fixed. Was told that no code could be found to tell what happened to make my engine light come on or tell why my car was skipping then was suggested to do a Was told that no code could be found to tell what happened to make my engine light come on or tell why my car was skipping then was suggested to do a carbon clean for almost $200 that didn't help the issue at all. More

Very easy to work with Great job working with me to get it fixed. They continued to pursue the issue and make sure it was fixed. Even came to pick me up. Great job working with me to get it fixed. They continued to pursue the issue and make sure it was fixed. Even came to pick me up. More

things are turning been dealing with an engine light and a few other issues since last summer, the assistance and attitude has changed for the better over the last 9 mon been dealing with an engine light and a few other issues since last summer, the assistance and attitude has changed for the better over the last 9 months More

Oil Change, tire rotation Met with a grateful smile by Megan in the Service Department. Once my vehicle had been serviced, I received a call and was told the alignment was off Met with a grateful smile by Megan in the Service Department. Once my vehicle had been serviced, I received a call and was told the alignment was off a little bit -- I told them to go ahead and take care of the alignment. Soon afterwards, I received a call that my vehicle was ready for pickup More

Routine maintenance Made sure I bought my car locally so I could have it serviced locally. Never had a problem & don't anticipate any problems at this dealership. Made sure I bought my car locally so I could have it serviced locally. Never had a problem & don't anticipate any problems at this dealership. More

1st Service on New Silverado In addition to the 1st service on the new Silverado we also had repair work on our Equinox. We live in Destin so it is a bit of a ride but worth it. W In addition to the 1st service on the new Silverado we also had repair work on our Equinox. We live in Destin so it is a bit of a ride but worth it. We trust Allen Turner more than our local FWB Chevy Dealer. We have purchased 3 new vehicles and one used SUV from Allen Turner/Award Chevy and are completely satisfied with all aspects of the Dealership. More

Checklist versus actual condition Had oil changed and tires rotated. Service checklist said windshield wipers were good. Left dealership and had to go by Auto parts store and buy repla Had oil changed and tires rotated. Service checklist said windshield wipers were good. Left dealership and had to go by Auto parts store and buy replacement wipers. Shared experience with service department before I left. Other than this the rest of the experience was good. More

Needed services Issue with my 2500HD that needed attention. I was pleased with the experience at Allan Turner. My information was taken in an efficient manner and my Issue with my 2500HD that needed attention. I was pleased with the experience at Allan Turner. My information was taken in an efficient manner and my vehicle was taken in quickly. I was given a shuttle ride to where I needed to go. While at the service department I had access to clean restroom, hot coffee and snacks. Louis took great care of me and as soon as he had information about my truck, he notified me and told me what needed to be done. When my vehicle was ready he called me. Great service. More