Allen Turner Chevrolet - Service Center

My service advisor kept me informed about my transmission replacement. Comms are key to a successful relationship. replacement. Comms are key to a successful relationship. More

Excellent customer service, knowledgeable and caring, minimal wait time, and comfortable waiting area! The best dealership in town!!!! minimal wait time, and comfortable waiting area! The best dealership in town!!!! More

Took my Volt there to reset a code (which is dealer only reset) charged me for diagnostics and told me exactly what I already knew and did not reset the code because they didn’t know how to do it. Asked to reset) charged me for diagnostics and told me exactly what I already knew and did not reset the code because they didn’t know how to do it. Asked to speak with the mechanic and was told they were too busy and that they relay messages to them. Frustrated paid the $180 to just tow my car back because of a simple code they couldn’t do and I YouTubed the process and did it myself. I know I know, I should’ve done it my self in the first place but I thought is would be simple for them just to do it. Lesson learned. More

Richard has gone above and beyond to make things happen him and the finance guy has done right by me I appreciate all due diligence him and the finance guy has done right by me I appreciate all due diligence More

Service department always strives to take care of the customer. Brought my Tahoe in for an oil change and tire rotation at the end of the day. I was also able to add tire balance and suspension maintenan customer. Brought my Tahoe in for an oil change and tire rotation at the end of the day. I was also able to add tire balance and suspension maintenance and still make closing time. Great service visit!!! More

Easiest car buying experience I’ve ever had! Went in for an alignment and came out with an upgrade that was hassle free and no pressure at all. Every step was easy, even since I was purchasing f Went in for an alignment and came out with an upgrade that was hassle free and no pressure at all. Every step was easy, even since I was purchasing from out of state. More

TRUST. It's all about TRUST. I have a very nice truck (Silverado High Country Diesel 2500) and I'm super particular about anyone who touches my vehicles. It's all about TRUST. I have a very nice truck (Silverado High Country Diesel 2500) and I'm super particular about anyone who touches my vehicles. I trust Allen Turner Chevrolet and service representative, Dalton Richards. I know Dalton and Allen Turner Chevrolet Service Department are not going to do anything which doesn't need to be done and definitely aren't going to cheat me or over charge me for these services. I know whatever needs to be done will be done right the first time. Everything that is done is on record, keeps up my warranty, and keeps up the value of my vehicle. It's all about TRUST. More

Honestly, totally pleased with speed of service, exceeded my expectations. I am a military veteran, and Crestview is a military town, on Memorial day weekend I had my vehicle in for service and agreed to ove my expectations. I am a military veteran, and Crestview is a military town, on Memorial day weekend I had my vehicle in for service and agreed to over 5K in repair and recommended services, I had a coupon from Allen Turner for my vehicle, as it was purchased there, for 10% military discount. I agreed to extra services thinking the coupon would help, only to be told there was up to 10% or maximum $150 off. I didn't argue or ask for a manager, but when I returned home I got same coupons in mail, I scoured for any disclaimer of the max $150 off and there was none, so my disappointment with the dealer is the deception or misleading coupons. I normally get my work done at a big-name national chain service center, I get 10% off total bill, I am sure this dealer can afford to keep a buying customer happy! Also this app wouldnt let me bypass rating service dept, but the person who rang me out was not listed. More

They did a great job this time. I was very impressed. They even filled up my windshield wiper fluid which seems to be a challenge these days. I was very impressed. They even filled up my windshield wiper fluid which seems to be a challenge these days. More

Mark was awesome I would ask for him anytime I have business with Allen Turner Chevrolet. Great guy business with Allen Turner Chevrolet. Great guy More