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Allen Turner Chevrolet - Service Center

Crestview, FL

4.5
413 Reviews

413 Reviews of Allen Turner Chevrolet - Service Center

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October 03, 2017

My experience at Chevrolet was great I received great service. The gentlemen who helped me out was very funny and friendly. The car was done in no time and I was able to get on with my d More

by mrshjpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure but he had reddish hair and was originally from Colorado
Oct 04, 2017 -

Allen Turner Chevrolet responded

Thank you for your feedback. We are happy to hear that you had a pleasant service appointment with us here, at Allen Turner Chevrolet. We hope you have many wonderful miles in your vehicle and we look forward to serving you again in the future.

September 28, 2017

Everyone is very knowledgeable and very friendly. I drive from Pensacola to Crestview to have my vehicle serviced because of the way I am treated. Everyone there is very knowledgeable very friendly a More

by JSHUTCHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gardner
Sep 28, 2017 -

Allen Turner Chevrolet responded

Thank you so much for the incredible review. We value the measures that you take, to come all that way, to have your vehicle serviced with us here, at Allen Turner Chevrolet. Mr. Turner extends his passion for customer care and courtesy through his staff. We wish you many more safe miles in your vehicle and we look forward to serving you again.

September 28, 2017

They back up their work Two month old brake replacement - started squealing. Took it back, and they corrected the problem, no charge. They back-up their work, no questions. More

by Retiredin12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 28, 2017 -

Allen Turner Chevrolet responded

Thank you for the incredible review. We truly value our customers here, at Allen Turner Chevrolet. Thank you for your patience, understanding, and the opportunity to continue to earn your business. We wish you many more safe miles in your vehicle and look forward to serving you again in the future.

September 28, 2017

Disappointed No customer service, nothing showing that they even checked tires, filters, wiper blades, tail lights, brake pads. Just wanted my money. I am used to More

by CDM200547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Was a girl no name tag
Sep 29, 2017 -

Allen Turner Chevrolet responded

Thank you for your feedback. We are sorry to hear that your expectations were not met on your appointment date. Our Service Manager, Larry, would like to speak with your regarding your visit. Please feel free to call us anytime at your convenience to help resolve this matter.

September 28, 2017

Awesome Because I never have any problems there!! I drop my car off, they do their magic, & call me when it's ready. I'm so glad that I bought my car here More

by debmeasells53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Sep 28, 2017 -

Allen Turner Chevrolet responded

Thank you for your great review , We are so glad to hear you had a great service experience with us and we look forward in working with you in the future !

September 27, 2017

Fog light installation Had fog lights wired and programed. Wanted them when I ordered the vehicle, but was told they were not a option. I finally found the part number on li More

by DONWELLMAN850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 27, 2017 -

Allen Turner Chevrolet responded

Thank you for the wonderful review. We are thrilled to know that Zach was helpful in search for lights for your vehicle. We would like to thank you for the opportunity to serve you and we look forward to serving you again in the future.

September 27, 2017

Unsatisfactory I may stand corrected, I thought checking the fluids was part of getting my vehicle serviced, so after almost 4 hours to change the oil and rotate tir More

by COREYLANIER44
Recommend Dealer
No
Employees Worked With
Don’t know the employees
Sep 27, 2017 -

Allen Turner Chevrolet responded

Thank you for the feedback. Our Service Manager is looking into and will be in contact with you soon. We will also look into our processes here at the dealership. We apologize for the inconveniences.

September 27, 2017

Great service and attention from Larry Vickery and Megan. I purchased a used Chev SUV in Tampa and had it shipped to my daughter that lives near the dealership. Larry did a great job inspecting the vehicle, More

by JOHN@POLARISINVEST.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Vickery, Megan O'Connor
Sep 28, 2017 -

Allen Turner Chevrolet responded

Thank you very much for the incredible review. We are happy to hear that you had a wonderful service appointment with Larry and Megan here, at Allen Turner Chevrolet. We wish you and your daughter many safe and happy miles in her new car. If you or your family should need any future sales or service needs. Please do not hesitate to call or stop by.

September 26, 2017

Outstanding job They are always helpful when I need things done on my vehicle. I used to take my truck to ft Walton beach to get work done on it. But it would always More

by biggdogg34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 26, 2017 -

Allen Turner Chevrolet responded

Thank you for your feedback. We are thrilled that you had a wonderful service experience with us here, at Allen Turner Chevrolet. Thank you for taking the time to make an appointment and the opportunity to earn your business. We look forward to serving you and your family again for any service needs.

September 12, 2017

Not there best day I brought my car in for a 4 Wheel Alignment 1 yr, I also told the service advisor that the tire pressure in all the tires was low and I didn't think t More

by flyinlowta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Horton
Sep 15, 2017 -

Allen Turner Chevrolet responded

Thank you for the feedback. We will pass this information along to the Service Manager and we will be sure to bring it to the attention of the service advisor. We apologize for the inconvenience and we hope to see you again.

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