Allen Turner Chevrolet - Service Center

Scheduled maintenance Very pleased with the service department in Crestview. We are still trying to pair my iPhone with the voice command feature. GM engineering is suppose Very pleased with the service department in Crestview. We are still trying to pair my iPhone with the voice command feature. GM engineering is supposed to be getting back with us on that. More

Great service Went in for what I thought was a fan belt squeak, mechanic instantly identified it as a manifold problem which is covered by warranty. Provided a ver Went in for what I thought was a fan belt squeak, mechanic instantly identified it as a manifold problem which is covered by warranty. Provided a very nice loaner vehicle overnight while they repaired my car. More

Fast Friendly Professional Service These people are Pros and you can tell they appreciate your business. We will entrust all of our vehicles to the Allen Turner organisation.thanks These people are Pros and you can tell they appreciate your business. We will entrust all of our vehicles to the Allen Turner organisation.thanks More

Understaffed, nice service department, poor help up front Made an appointment one week to get a key fob fixed, less than 36k miles on the car. Told Doyle I assumed it would be under warranty. Doyle was nice Made an appointment one week to get a key fob fixed, less than 36k miles on the car. Told Doyle I assumed it would be under warranty. Doyle was nice and knowledgeable. Also stopped at parts to order some touch of paint for my dad's truck. The next Wed, 10/4, I came in and dropped my key off early. Got a call back same day(VERY HAPPY ABOUT THAT). said it was ready but I needed to come back with my car to get it reprogrammed. I showed up the next morning and spoke with, I believe her name was Mindy? She said I needed to go to parts dept window. Nobody there for about 10 minutes. you could tell people were in the back but no one seemed to want to man the desk. When I got someone to come up there I mentioned the paint, but regarding the key he said I needed to go back to Mindy. They found the key up there, then took the car back at 8:02. I asked how long it would take and she said Twenty minutes. An hour and a half later, they were finishing up with my car, the guy who worked on it came up to talk to me, bigger guy with a beard, nicest guy in the world. Explained to me that there was a problem and they got it worked out. I mentioned, during the hour and a half wait that I work in sales for a living, and that their department was understaffed, and people didn't seem to want to help. She said thank you, that she agreed. I feel like she didn't present herself to me as someone that wanted to go find out why my car was taking so long. She just wanted to sit at her stool behind her computer and not be helpful. I am a Christian, newly enveloped in my faith, and I am not trying to hurt anyone's job or anything, but the people that actually worked on the car were friendly and helpful. But the people that work at the parts desk didn't seem to want to be helpful, and the girl at the service desk was not very helpful at all. Even Doyle from the week before, was pretty good with his service. Then they tried to charge me, at which point the girl went outside to speak with the manager, then came back in and didn't charge me. I am sorry, but I expect customer service from a professional organization than the girl that worked at the front desk. More

Oil change service Very quick service friendly staff and pleasant waiting area to include WiFi. Also received a military discount which was greatly appreciated. The cof Very quick service friendly staff and pleasant waiting area to include WiFi. Also received a military discount which was greatly appreciated. The coffee and donuts were a real plus More

Always an awesome experience!! Service at Allen Turner Chevrolet is ALWAYS an awesome experience and I will continue to take my vehicle here..Megan is my GO TO person for all my ser Service at Allen Turner Chevrolet is ALWAYS an awesome experience and I will continue to take my vehicle here..Megan is my GO TO person for all my services..She is super professional and personable at the same time..Hard to find that combination!! More

SERVICE THE CUSTOMER SERVICE WAS EXCELLENT. I PERSONALLY DEALT WITH MEGAN AND SHE COULDN'T HAVE BEEN NICER. SHE SAID SHE WOULD CALL ME WHEN SHE HAD AN ANSWER THE CUSTOMER SERVICE WAS EXCELLENT. I PERSONALLY DEALT WITH MEGAN AND SHE COULDN'T HAVE BEEN NICER. SHE SAID SHE WOULD CALL ME WHEN SHE HAD AN ANSWER AND SHE DID. I WAS VERY PLEASED WITH MY EXPERIENCE. More

Above and beyond My service writter went above and beyond to make sure I had a loaner vehicle even tho they didn't have any.. and when my vehicle was ready he went com My service writter went above and beyond to make sure I had a loaner vehicle even tho they didn't have any.. and when my vehicle was ready he went completely over it with me. We differently make sure I deal with him next time I'm in. I believe his name was Doyle. More

went in for iol and tire rotation I bought my vehicle from them and I always go there for anything. They have always treated me with respect and always do a great job. I will continu I bought my vehicle from them and I always go there for anything. They have always treated me with respect and always do a great job. I will continue to take my vehicle there. More

Oil change on my 2015 Silverado The service personell were very polite and ensured my vehicle would be done as soon as possible. He gave me my 10% discount despite it saying somethin The service personell were very polite and ensured my vehicle would be done as soon as possible. He gave me my 10% discount despite it saying something different than what I was having done. The oil change included a free tire rotation and was only $49.95 for full synthetic which was a great price for me! More