Allen Turner Chevrolet - Service Center

Battery replacement Our 2013 Malibu started a hesitation when starting, Been around long enough to know a 5 year old battery getting weak when I hear it. Thank goodness i Our 2013 Malibu started a hesitation when starting, Been around long enough to know a 5 year old battery getting weak when I hear it. Thank goodness it gave me a little notice, & not leave us stranded looking for a jump. Doyle took good care of us. Moved here recently from Il. and happy to find a trustworthy dealership. More

Routine service Arrived early, the car was taken right away and the work was completed quickly . Awesome service, quick and easy. Has been my experience both times Arrived early, the car was taken right away and the work was completed quickly . Awesome service, quick and easy. Has been my experience both times with the service department. More

Great Service I recently took my car to be repaired at Allen Turner. The customer service was excellent. Meghan knew wbat needed to be done and was friendly when I I recently took my car to be repaired at Allen Turner. The customer service was excellent. Meghan knew wbat needed to be done and was friendly when I arrived. She even was avle to point out some features I didn't know I had. I was having problem with my key transponser registering with my car. She showed me how to put the manual key into open my doors, kr found someone tbat helped us. The sales person didn't even do that. They offered shuttle service so I didn't have to wait on my car. I would recommended this dealership to anyone needing repairs on their Chevy. More

Standard Periodic Service - Lube, oil & filter plus Visit went very well. Service was done on time. Some good recommendations made and one question I had was answered. Waiting room environment was grea Visit went very well. Service was done on time. Some good recommendations made and one question I had was answered. Waiting room environment was great. More

Great, efficient and friendly. My appointment was courteous, friendly and efficient. Safety recall work done on my Chevy Silverado was done in a timely manner. A very pleasant exper My appointment was courteous, friendly and efficient. Safety recall work done on my Chevy Silverado was done in a timely manner. A very pleasant experience. More

Vacation Rescued! We were traveling from Baton Rouge when the engine light on my Chevy Equinox came on as we were driving through Alabama. With only 27,000 miles on the We were traveling from Baton Rouge when the engine light on my Chevy Equinox came on as we were driving through Alabama. With only 27,000 miles on the car I couldn't imagine what the actual problem could be. We were fortunate enough to break down right in front of Allen Turner. They took us in immediately, and replaced a valve in the fuel injection system. They had us back on the road in two and a half hours and saved our vacation. The Staff is amazingly kind and Megan was a true blessing. We highly recommend their service department. More

Bought my 2013 Equinox at this dealership. I have had it serviced with them ever since. Never had a problem with the dealership! I stay at the dealership and wait on my car, very nice atmospher I have had it serviced with them ever since. Never had a problem with the dealership! I stay at the dealership and wait on my car, very nice atmosphere. More

Oil Change I had no issues the employees or facilities, it took almost an hour and a half to complete my oil change. I scheduled an appointment and arrived at th I had no issues the employees or facilities, it took almost an hour and a half to complete my oil change. I scheduled an appointment and arrived at the dealership early. I was a previous customer so there was no need for entering my information in their system. More

inconsistent customer service I was disappointed with the initial check in. The only service writer available was the service manager so I had to wait for for a while to get checke I was disappointed with the initial check in. The only service writer available was the service manager so I had to wait for for a while to get checked in although I had made an appointment for an oil change and some warranty work on my A/C. The service manager seemed to notice I was getting frustrated and had Craig get me checked in but I still had to wait for the service manager to verify my warranty info was in the system. The best person working in service is Meagan. She is competent and always keeps me informed about what is going on with my vehicle. Although everything didn't go well in the work on my vehicle she kept me informed. As former service manager I understand that things happen during maintenance and as long as I'm kept in the loop I am happy. More

Great Customer Service Allen Turner makes you feel welcome when you walk in. They are always helpful and every time I come in to have maintenance on my car done, they make Allen Turner makes you feel welcome when you walk in. They are always helpful and every time I come in to have maintenance on my car done, they make me feel important. And the personnel there are not Pushy sales Reps. They Actually care about their customers. More