Allen Turner Chevrolet - Service Center

Bad customer service Rep acted like he was annoyed that we were there.He was abrupt and not at all friendly. HE Told us to go away or sit and wait 4 hours. Rep acted like he was annoyed that we were there.He was abrupt and not at all friendly. HE Told us to go away or sit and wait 4 hours. More

Over charged for service performed. Went in for an electric diagnostic for 95.00. They gave me an idea of what sensors were bad. For 199.00 they would physically test each sensor. This w Went in for an electric diagnostic for 95.00. They gave me an idea of what sensors were bad. For 199.00 they would physically test each sensor. This was not done. You have to remove two lower dash pieces and the engine cover to get to the main sensor that was supposed to be my main issue. There was no evidence of that being done. I feel I have been taken advantage of. We test drove some cars while they had my van for two days. With how I believe I was treated by the service department, we will buy the car we are looking for some where else. More

Service Allen turner has not only done right by me, but have also addressed my needs. Mr. Horton is the man. He’s the kind of dude you want to go to a footbal Allen turner has not only done right by me, but have also addressed my needs. Mr. Horton is the man. He’s the kind of dude you want to go to a football game with and crush some beers and watch the hometown team crush the opponent. Good group of guys. Trust me when I say these boys are on point. If you aren’t buying from eddy price you are missing out. The dude is willing to go the extra mile for you. More

Customer Commitment Excellence at Allen Turner Chevrolet I brought my 2017 Silverado 1500 in for scheduled service and was treated with the usual professionalism I've come to expect at Allen Turner Chevrolet I brought my 2017 Silverado 1500 in for scheduled service and was treated with the usual professionalism I've come to expect at Allen Turner Chevrolet in Crestview FL. I was fortunate enough to spend some time speaking with Mr. Turner himself and I can assure you that excellence in customer service is at the top of his mind. This is my go-to Chevrolet dealership. More

Service/oil change William was fantastic! For a year we have been trying to pair my iPhone with my Traverse. William reasearched until he figured out what the problem wa William was fantastic! For a year we have been trying to pair my iPhone with my Traverse. William reasearched until he figured out what the problem was. Who knew?! Emojis! Someone had sent me a contact that had emojis next to the name and my voice call was blocked. So happy to be able to safely call someone if I need to. More

Great service The service dept, Victoria were super friendly and easy to work with. They had my truck done on time and the process was painless. Thank you ! The service dept, Victoria were super friendly and easy to work with. They had my truck done on time and the process was painless. Thank you ! More

Service based on mileage A little lengthy wait (2+ hours) for an oil change and replacement of a "cabin filter." Karen was apologetic and this made the wait a bit more tole A little lengthy wait (2+ hours) for an oil change and replacement of a "cabin filter." Karen was apologetic and this made the wait a bit more tolerable. More

Excellent customer service. Very pleased with my first experience at Allen Turner. Doyle my service representative was excellent in explaining the repair and having the car back Very pleased with my first experience at Allen Turner. Doyle my service representative was excellent in explaining the repair and having the car back to me as promised. More

transmission repair I was able to get my 2013 Suburban in right away! Repair took longer than expected due to parts delay but, overall, a great job! I was able to get my 2013 Suburban in right away! Repair took longer than expected due to parts delay but, overall, a great job! More

Duramax Friendly service tech. Very disappointed that a large volume dealership didn't stock a Def pump. It's a very common problem on the diesel trucks and C Friendly service tech. Very disappointed that a large volume dealership didn't stock a Def pump. It's a very common problem on the diesel trucks and Chevrolet knows this. Hint the reason for the special warranty. More