Back

Allen Turner Chevrolet - Service Center

Crestview, FL

4.5
413 Reviews

413 Reviews of Allen Turner Chevrolet - Service Center

Sort by
May 09, 2018

Recall fix I needed to turn in recalled keys. They need to make new ones. It took a lot longer than they estimated but we had a comfortable place to wait with dr More

by joys2lt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Horton
May 10, 2018 -

Allen Turner Chevrolet responded

Thank you for the kind review. We are glad to lean that your visit with our service department was overall a pleasant experience. Thank you for choosing Allen Turner Chevrolet as your dealer of choice! We look forward to serving you again in the future.

May 03, 2018

Great Customer Service Allan Turner Associates are friendly and helpful. If a mistake is made. They correct it and make you feel important. They always ask if Ive been helpe More

by sheilafodge279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doyle Horton, Megan O'Connor, Gerald Dees, Steve Brase
May 03, 2018 -

Allen Turner Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We want all our clients to have a comfortable and stress-free experience with us. We appreciate your business and look forward to serving you again in the future.

May 03, 2018

Very good Told them my situation that I needed my truck back as soon as possible to go back home because my father was very ill. They went up and beyond the mec More

by WDHOLLOWAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doyle Horton, Gerald Dees
May 04, 2018 -

Allen Turner Chevrolet responded

Thank you for the wonderful review. It is unfortunate to learn of your fathers ill health. However, we are pleased to learn that our service team was dedicated to get your concern addressed and you on your way, to your father. We wish him well and you safe travels.

April 25, 2018

Went the extra step for me While pulling a camper from Laurel Ms to Tampa Fl I started having trouble with my trailer lights. I pulled off the road & spent the night at a Wal-M More

by kevinmcneer.hondaoflaurel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan O'Connor
Apr 26, 2018 -

Allen Turner Chevrolet responded

Wow, what a review! Thank you so much for the kind and positive words. We are so pleased to learn that our Service team did the right thing and was able to address your concern and provide you with information to have it repaired. We wish you the best of times in your travels and many wonderful memories to come!

April 21, 2018

Could not have been better. It is the people that work for you that makes your service great. Doyle was very helpful. He did call when he said he would and kept me updated on e More

by JAPROFITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Horton
Apr 23, 2018 -

Allen Turner Chevrolet responded

Thank you for the incredible review on your service visit with us! We are thrilled to learn that Doyle took excellent care of you and your vehicle. We will be sure to pass this information along to our management team so they are aware of Doyle's full commitment to your satisfaction. We appreciate your business and We hope to continue to serve you for many years to come.

April 20, 2018

Great Service, Customer Care I was able to drop the Tahoe off the night prior using the key drop box. The vehicle 7,500 mile check was done early the next day. They called to say More

by davecoppler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Thompson, Gerald Dees
Apr 26, 2018 -

Allen Turner Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We want all our clients to have a comfortable and stress-free experience with us. We appreciate your business and look forward to serving you again in the future.

April 18, 2018

Great Service! I recently had to take my car in for the 90,000 mile throttle body cleaning and was treated the the same friendly environment that I have come to expe More

by lfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Horton
Apr 18, 2018 -

Allen Turner Chevrolet responded

Thank you for the wonderful review of your service visit with us here, at Allen Turner Chevrolet. We truly appreciate your business and the loyalty that you have shown us. Thank you so much for choosing Allen Turner as your DEALER OF CHOICE!

April 11, 2018

Vehicle Service My vehicle was due service at the 7500 mile. I made an appointment for 1430 and arrived about 15 minutes early and my vehicle was completed before 15 More

by vickifoster15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan O'Connor
Apr 11, 2018 -

Allen Turner Chevrolet responded

Thank you, Vicki, for the amazing review of your service visit with us. We are pleased to learn that Megan could make your visit informative and efficient. We appreciate your business and wish you many more safe and happy miles to come you way.

April 06, 2018

Great service! Great service and you receive your car back in a timely manner. I recommend this dealership to everyone who needs their car serviced in the near futur More

by deontejackson
Recommend Dealer
Yes
Employees Worked With
Megan O'Connor
Apr 06, 2018 -

Allen Turner Chevrolet responded

Thank you for the wonderful feedback! We are pleased to know that Megan took great care of you during your service visit with us. We appreciate the opportunity to serve you and wish you many more wonderful adventures in your vehicle.

April 04, 2018

running late took longer than expected to change oil and rotate tires and did not inform customer that they were running late. people do have other things to do s More

by danjansteadham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not listing anyone
Apr 05, 2018 -

Allen Turner Chevrolet responded

Thank you for your feedback. It is unfortunate that our staff, in the service department, did not communicate properly with you during your visit. We do ask that our customers schedule their services with us, as we do make appointments priority. However, if these steps were taken we appreciate the time you took to do so, and we apologize for any inconveniences that the delay in your service, may have caused you. We will pass this information along to your management team so that we may better improve our services and customer experiences. We hope to keep you as an Allen Turner Chevrolet customer and to serve you again in the future.

...
11
...