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Allen Turner Chevrolet - Service Center

Crestview, FL

4.5
409 Reviews

409 Reviews of Allen Turner Chevrolet - Service Center

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December 12, 2024

I can't tell you enough on how great the service department is! I have been going to this service department for all of my needs due to the customer service I receive. I recently took my vehicle More

by Charles Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Gumpert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Allen Turner Chevrolet responded

Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that Aaron has consistently provided you with exceptional service. He truly exemplifies the high standards of professionalism, courtesy, and knowledge that we strive for in our service department. Thank you again for your thoughtful review, and we truly appreciate your continued loyalty to Allen Turner Chevrolet!

December 01, 2024

Charlie helped my dad and I pick out my first car my parents bought for me for college. He had helped my father with his second purchase of a new Colorado. My family and I wanted to work with him again More

by WALK7105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Gumpert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Allen Turner Chevrolet responded

Thank you so much for your thoughtful review, Matthew! We're thrilled to hear that Charlie was able to help both you and your dad with your vehicle purchases and that he continues to provide excellent service for your family. It’s wonderful to know that you've had such positive experiences not only with Charlie but also with our service department. We truly appreciate your trust in us for both your vehicle purchases and maintenance. Your loyalty means the world to us, and we're honored to be a part of your family's car-buying and service journey. If you ever need anything else, don’t hesitate to reach out. Enjoy your first car and good luck with college!

November 09, 2024

I take my Chevy Trax here for all its service. The techs are always accurate on routine maintenance. I never am pressured to buy a part or service not needed. They are good at recommending somethi More

by mary.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Allen Turner Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our service department, and we’re especially grateful for your trust in Dalton Richards. It’s great to know that he’s been able to provide you with clear, honest advice and has earned your loyalty as your go-to service advisor. We’re proud to offer a transparent, no-pressure environment, and we’re so happy that you’ve found that here. Your recommendation means a lot to us, and we’ll continue to ensure you receive top-notch service every time you visit.

November 04, 2024

Just an amazing Service Department. Dalton always ensures we receive excellent customer service. He very professional and knowledgeable about our vehicles needs. This is why we make the More

by WALK7105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Allen Turner Chevrolet responded

Thank you for your kind words! We’re glad to hear that Dalton Richards provided you with polite and efficient service. His dedication to customer care is something we truly value, and it’s great to know he made a positive impression. We’re proud to have him on our team at Allen Turner Chevrolet. Thank you for choosing us, and we look forward to serving you again!

October 26, 2024

Have worked with math twice had a great experience both times he is very professional More

by beceggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Allen Turner Chevrolet responded

Thank you for your feedback! We’re thrilled to hear that Mark provided a great experience and made your visit a positive one. Thank you again for choosing us, and we look forward to serving you in the future!

October 26, 2024

Had a great experience Mark is the Best dry professional but your offices need doors it is distracting. More

by beceggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Allen Turner Chevrolet responded

Thank you for your feedback! We’re thrilled to hear that Mark provided a great experience and made your visit a positive one. We also appreciate your note on the office layout and will take that into consideration. Thanks again for choosing us, and we look forward to serving you in the future!

October 22, 2024

Totally did NOT inform me of warranty details. My car has 7,000 miles on it and have to pay for a $700 transmission filter TOTALLY UNACCEPTABLE More

by Donnaisback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Dandridge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Allen Turner Chevrolet responded

Thank you for your feedback. We apologize for the misunderstanding regarding your warranty coverage and the issues you’ve encountered. Clear communication about warranty coverage is what we strive for, and we regret that this wasn’t your experience. Please contact us directly so we can better understand the situation.

September 17, 2024

We love this dealership! Everyone always goes over and beyond to make sure we are taken care of. Convenient appointment times and days as well. We highly recommend this deale More

by redrose2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Dandridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Allen Turner Chevrolet responded

Thank you for your fantastic review! We're so happy to hear that you’ve had such a great experience with us and that our team goes above and beyond to take care of you. It’s wonderful to know that our convenient appointment times have been helpful for your busy schedule. Your recommendation means a lot to us! If there’s ever anything more we can do for you, we’re here to help. Thanks again for choosing us!

September 16, 2024

Our 2022 Chevrolet Silverado ZR2 with just 17,000 miles broke down on our way to a family vacation. The whole team at Allen Turner Chevrolet treated us like family. Jayden gave us a ride to our beach hou More

by tdriggins70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Dandridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayden
Sep 17, 2024 -

Allen Turner Chevrolet responded

Thank you so much for sharing your experience! We’re sorry to hear about the unexpected breakdown during your family vacation, but we’re thrilled that our team at Allen Turner Chevrolet was able to help turn things around for you. We're happy to hear that you’re pleased with your new Ram TRX, and we appreciate your trust in us to find the best solution. It was a pleasure working with you, and we’re glad to have helped you get back on the road smoothly. If you ever need anything in the future, don’t hesitate to reach out. Thank you again for choosing Allen Turner Chevrolet!

September 14, 2024

Charlie made our oldest son’s new car purchase a pleasant experience. Very professional and courteous. Highly recommend Charlie for your next vehicle purchase. More

by WALK7105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
Sep 16, 2024 -

Allen Turner Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Charlie made your son’s car purchase a pleasant and professional experience. Your recommendation means a lot to us!

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