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Allen Turner Chevrolet - Service Center

Crestview, FL

4.5
413 Reviews

413 Reviews of Allen Turner Chevrolet - Service Center

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January 13, 2025

Allen Turner Chevrolet offers 5 star service at fair market pricing. The staff is kind and professional, and put you at ease. The service department is expert. They show and explain every recco More

by Raaveness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Gumpert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Allen Turner Chevrolet responded

Thank you so much for your amazing review! We are thrilled to hear that your experience with Allen Turner Chevrolet has been so positive, from our service department to the personal attention you’ve received. It’s great to know that we’ve been able to keep your 2012 Camaro running smoothly, and we truly appreciate your trust in us for maintenance and repairs. We take pride in providing honest, transparent service, and we’re so glad you feel that in every interaction. Your recommendation means the world to us, and we look forward to continuing to serve you and your Camaro for many years to come. Thank you again for sharing your experience!

January 03, 2025

The mechanics do not take care of the vehicles and scrape them and deliver them to you with them covered in grease inside. More

by glenda_sanchez2003Ezequoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Gumpert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mulato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Allen Turner Chevrolet responded

We sincerely apologize for the experience you've had. This is certainly not the standard of service we strive to provide, and we understand your frustration. We take your feedback seriously and would like to address this issue promptly. Please reach out to our service manager directly at (850) 398-4718 so we can discuss your experience in more detail and work toward a resolution. We are committed to ensuring that your next visit meets your expectations. Thank you for bringing this to our attention.

December 31, 2024

Dalton and the Service Department at Allen Turner Chevrolet are absolutely amazing. Always give me updates on the status of our vehicles and are very professional, knowledgeable and courteous. This i More

by WALK7105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Allen Turner Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that Dalton and our Service Department consistently provide you with excellent service. It’s our goal to keep you informed, deliver top-notch professionalism, and ensure you feel valued every step of the way. We truly appreciate your trust in us for all three of your vehicles, and we're honored to continue serving you and your family. Thank you again for your kind words and loyalty!

December 28, 2024

Never disappointed in the service department! Always helpful and clear about what needs to take place and how much repairs cost. More

by Jeanine.castleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Gumpert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Allen Turner Chevrolet responded

Thank you for the fantastic review! We're so glad to hear that you consistently have a great experience with our service department. Providing clear communication and helpful service is a priority for us, and we're happy to know we’ve been able to meet your expectations. If you ever need anything in the future, don’t hesitate to reach out. We appreciate your continued trust in Allen Turner Chevrolet!

December 12, 2024

I can't tell you enough on how great the service department is! I have been going to this service department for all of my needs due to the customer service I receive. I recently took my vehicle More

by Charles Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Gumpert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Allen Turner Chevrolet responded

Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that Aaron has consistently provided you with exceptional service. He truly exemplifies the high standards of professionalism, courtesy, and knowledge that we strive for in our service department. Thank you again for your thoughtful review, and we truly appreciate your continued loyalty to Allen Turner Chevrolet!

December 01, 2024

Charlie helped my dad and I pick out my first car my parents bought for me for college. He had helped my father with his second purchase of a new Colorado. My family and I wanted to work with him again More

by WALK7105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Gumpert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Allen Turner Chevrolet responded

Thank you so much for your thoughtful review, Matthew! We're thrilled to hear that Charlie was able to help both you and your dad with your vehicle purchases and that he continues to provide excellent service for your family. It’s wonderful to know that you've had such positive experiences not only with Charlie but also with our service department. We truly appreciate your trust in us for both your vehicle purchases and maintenance. Your loyalty means the world to us, and we're honored to be a part of your family's car-buying and service journey. If you ever need anything else, don’t hesitate to reach out. Enjoy your first car and good luck with college!

November 09, 2024

I take my Chevy Trax here for all its service. The techs are always accurate on routine maintenance. I never am pressured to buy a part or service not needed. They are good at recommending somethi More

by mary.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Allen Turner Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our service department, and we’re especially grateful for your trust in Dalton Richards. It’s great to know that he’s been able to provide you with clear, honest advice and has earned your loyalty as your go-to service advisor. We’re proud to offer a transparent, no-pressure environment, and we’re so happy that you’ve found that here. Your recommendation means a lot to us, and we’ll continue to ensure you receive top-notch service every time you visit.

November 04, 2024

Just an amazing Service Department. Dalton always ensures we receive excellent customer service. He very professional and knowledgeable about our vehicles needs. This is why we make the More

by WALK7105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Allen Turner Chevrolet responded

Thank you for your kind words! We’re glad to hear that Dalton Richards provided you with polite and efficient service. His dedication to customer care is something we truly value, and it’s great to know he made a positive impression. We’re proud to have him on our team at Allen Turner Chevrolet. Thank you for choosing us, and we look forward to serving you again!

October 26, 2024

Have worked with math twice had a great experience both times he is very professional More

by beceggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Allen Turner Chevrolet responded

Thank you for your feedback! We’re thrilled to hear that Mark provided a great experience and made your visit a positive one. Thank you again for choosing us, and we look forward to serving you in the future!

October 26, 2024

Had a great experience Mark is the Best dry professional but your offices need doors it is distracting. More

by beceggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Allen Turner Chevrolet responded

Thank you for your feedback! We’re thrilled to hear that Mark provided a great experience and made your visit a positive one. We also appreciate your note on the office layout and will take that into consideration. Thanks again for choosing us, and we look forward to serving you in the future!

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